At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture.
• Architect and develop scalable applications or systems.
• Drive the design and implementation of durable software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems.
• Provide recommendations and best practices for application development, platform development, and developer tools.
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies.
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs.
• Work with global, cross-functional teams across time zones.
• Communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 7+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Create Front End solutions to deliver exceptional customer experiences.
• Translate customer insights into mockups, wireframes, and proof-of-concept code
• Lead a small team to solve complex programming and design issues
• Contribute to project design and architecture and execute on web, mobile, and front end software development
• Provides technical direction and guidance to the team by analyzing, evaluating, and prioritizing technical issues/ features, ultimately ensuring that high-quality solutions are delivered
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics
  Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS/MS in computer science or equivalent work experience
• 7+ years experience developing web, software, or mobile applications
• Experience with JavaScript, Typescript, React, HTML, CSS
• Experience in the Software design/architecture process, and the entire Software Development Life Cycle (SDLC)
• Experience with web services (consuming or creating) with REST or SOAP

• Demonstrated ability to explain complex technical issues to both technical and non-technical audiences
• Expertise with unit testing & Test Driven Development (TDD)
• Familiar with the development challenges inherent with highly scalable and available web applications
• Experience developing, maintaining, and innovating large scale, consumer facing web or mobile applications
• Experience with open source technologies (if no practical work experience w/ Big Data, or cutting edge front-end technology—you’re prototyping and/or researching the up and coming technology and solutions
• Proficient in building functional AI models using techniques such as prompting and AutoML
• Skilled in monitoring the performance of models in production and making necessary adjustments to ensure optimal performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Bay Area California: $197,000.00 - 266,500.00

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture
• Architect and develop scalable applications or systems
• Drive the design and implementation of durable and software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems
• Provide recommendations and best practices for application development, platform development, and developer tools
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs
• Partner and work with global teams across time zones
• Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics
  Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 8+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency with JavaScript application design and testing experience.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California,CA: $197,000.00 - 266,500.00

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture
• Architect and develop scalable applications or systems
• Drive the design and implementation of durable and software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems
• Provide recommendations and best practices for application development, platform development, and developer tools
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs
• Partner and work with global teams across time zones
• Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 9+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency with JavaScript application design and testing experience.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Southern California,CA: $184,500.00 - 250,000.00

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture.
• Architect and develop scalable applications or systems.
• Drive the design and implementation of durable software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems.
• Provide recommendations and best practices for application development, platform development, and developer tools.
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies.
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs.
• Work with global, cross-functional teams across time zones.
• Communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics 

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 7+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Bay Area California,CA: $197,000 - 266,500

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture.
• Architect and develop scalable applications or systems.
• Drive the design and implementation of durable software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems.
• Provide recommendations and best practices for application development, platform development, and developer tools.
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies.
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs.
• Work with global, cross-functional teams across time zones.
• Communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics 

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 7+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Southern California, CA: $184,500 - 250,000

Responsibilities

• Drives velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company. 
• Drives significant technology initiatives end-to-end, including horizontal layers of the architecture.
• Understands customer behaviors and partners with cross-functional partners to influence and drive end-to-end solutions for customer problems. 
• Drives design and implementation of durable software solutions that will solve critical customer problems in a fast-paced environment
• Executes with a boundaryless mindset and contributes to solutions outside of their primary area of ownership.
• Knowledge of building AI native applications
  • Guides the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies.
  • Understands evaluation tools to validate and measure the accuracy of solutions.
  • High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons.
  • Understanding of the latest tools and technologies that apply AI to real-world applications.
• Creates robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications
• Passionate for continuous learning, experimenting, and applying cutting-edge technology and software paradigms to solve customer problems

 Team/ Collaboration:

• Partners with other groups both inside and outside of Intuit for cross-functional design, development, and integration
• Works with cross-functional team members from Architecture, Product Management, and Operations to design, develop, test, and release features

 Community:

• Contributes to standards, patterns, and best practices that improve the engineering community.
• Provide perspective on leading industry trends, recommendations on new and emerging technologies, technology prototypes, patent proposals, and engineering process improvements. 

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders
• 10+ years of experience developing systems/software for large business environments.
• 7+ years of experience designing complex distributed systems, management products, or business applications.
• Full-stack development experience with AI technologies/tools and apply it to user experiences or backend solutions.
• Experience with AI technologies like SageMaker, Vert.x, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python
• Experience with at least one of the following:
  • Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
  • Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS/GCP is highly desired.
• Prior experience working in teams that have built AI native applications for 1+ years
• BS/MS in Computer Science or related area.

 Team/Leadership Qualifications

• Team player possessing strong analytical, problem-solving, and communication skills
• Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people
• Prefers working in a team and collaborates with other cross-functional partners. 
• Ability to work effectively in a fast-paced, complex technical environment.
• Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• "Self-starter" attitude and the ability to make decisions independently
• Experience driving for results across cross-functional teams while maintaining effective working relationships
• Demonstrated ability to work with global teams across time zones

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

New York $245,500 - $332,500
Bay Area California $247,500 - 335,000
Southern California $233,000 - 315,000 

Responsibilities

• Drives velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company
• Drives significant technology initiatives end-to-end, including horizontal layers of the architecture
• Understands customer behaviors and partners with cross-functional partners to influence and drive end-to-end solutions for customer problems
• Drives design and implementation of durable software solutions that will solve critical customer problems in a fast-paced environment
• Executes with a boundaryless mindset and contributes to solutions outside of their primary area of ownership
• Knowledge of building AI native applications
  • Guides the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies
  • Understands evaluation tools to validate and measure the accuracy of solutions
  • High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons
  • Understanding of the latest tools and technologies that apply AI to real-world applications
• Creates robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications
• Passionate for continuous learning, experimenting, and applying cutting-edge technology and software paradigms to solve customer problems

 Team/ Collaboration:

• Partners with other groups both inside and outside of Intuit for cross-functional design, development, and integration
• Works with cross-functional team members from Architecture, Product Management, and Operations to design, develop, test, and release features

 Community:

• Contributes to standards, patterns, and best practices that improve the engineering community
• Provide perspective on leading industry trends, recommendations on new and emerging technologies, technology prototypes, patent proposals, and engineering process improvements

Qualifications

• Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders
• 8+ years of experience developing systems/software for large business environments
• 5+ years of experience designing complex distributed systems, management products, or business applications
• Full-stack development experience with AI technologies/tools and apply it to user experiences or backend solutions
  • Experience with AI technologies like SageMaker, Vert.x, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python
  • Experience with at least one of the following:
    • Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
    • Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS/GCP is highly desired
• Prior experience working in teams that have built AI native applications for 1+ years
• BS/MS in Computer Science or related area

 Team/Leadership Qualifications

• Team player possessing strong analytical, problem-solving, and communication skills
• Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people
• Prefers working in a team and collaborates with other cross-functional partners
• Ability to work effectively in a fast-paced, complex technical environment
• Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• "Self-starter" attitude and the ability to make decisions independently
• Experience driving for results across cross-functional teams while maintaining effective working relationships
• Demonstrated ability to work with global teams across time zones

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $214,000- 289,500

In this role, you’ll be embedded inside a vibrant team of data scientists. You’ll be expected to help conceive, code, and deploy data science models at scale using the latest industry tools. Important skills include data wrangling, feature engineering, developing models, and testing metrics.

Responsibilities

• Discover data sources, get access to them, import them, clean them up, and make them “machine learning ready”.
• Work with data scientists to create and refine features from the underlying data and build pipelines to train and deploy models.
• Partner with data scientists to understand, implement, refine and design machine learning and other algorithms.
• Run regular A/B tests, gather data, perform statistical analysis, draw conclusions on the impact of your models.
• Work cross functionally with product managers, data scientists and product engineers, and communicate results to peers and leaders.
• Explore new technology shifts in order to determine how they might connect with the customer benefits we wish to deliver.

 Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS, MS, or PhD degree in Computer Science or related field, or equivalent work experience.
• 6+ years of experience
• Knowledgeable with Data Science tools and frameworks (i.e. Python, Scikit, NLTK, Numpy, Pandas, TensorFlow, Keras, R, Spark).
• Basic knowledge of machine learning techniques (i.e. classification, regression, and clustering).
• Understand machine learning principles (training, validation, etc.)
• Knowledge of data query and data processing tools (i.e. SQL)
• Computer science fundamentals: data structures, algorithms, performance complexity, and implications of computer architecture on software performance (e.g., I/O and memory tuning).
• Software engineering fundamentals: version control systems (i.e. Git, Github) and workflows, and ability to write production-ready code.
• Experience deploying highly scalable software supporting millions or more users
• Experience with GPU acceleration (i.e. CUDA and cuDNN)
• Experience with integrating applications and platforms with cloud technologies (i.e. AWS and GCP)
• Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Bay Area,CA: $197,000 - $266,500. 

Senior Staff MLEs deliver end-to-end AI solutions that span multiple domains and products, influencing the strategic direction of machine learning and AI across the company. You will identify cross-cutting opportunities, set technical direction for complex systems, and deliver scalable, responsible AI-driven experiences that unlock customer and business value at Intuit scale.

In this role, you’ll be expected to define and evolve ML architecture, guide multiple teams, and drive execution excellence across the full ML lifecycle—from experimentation to production. You’ll partner closely with AI scientists, product engineers, and business leaders to solve high-impact problems and pioneer new capabilities that advance Intuit’s AI-native platform.

Responsibilities

Technical Craft

• Lead the architectural design of complex, cross-cutting ML systems and data platforms that serve multiple Intuit products.
• Drive the adoption of AI-native design principles, ensuring that systems are built for adaptability, observability, and secure customer data usage.
• Build and scale end-to-end ML solutions using cloud-native and open-source technologies (e.g., AWS, GCP, TensorFlow, PyTorch, Ray, Spark).
• Define engineering standards, model governance, and MLOps best practices
• across teams for training, deployment, monitoring, and continuous improvement.
• Evaluate and integrate transformative technologies such as foundation models, retrieval-augmented generation (RAG), and LLM fine-tuning pipelines to accelerate product innovation.
• Resolve deeply complex issues across domains, often requiring novel solutions or architectural evolution for long-term scalability.

Execution Excellence

• Deliver within large-scale strategic initiatives, identifying systemic architectural gaps and leading their resolution across multiple teams.
• Challenge roadmaps to achieve measurable outcomes in weeks—not months, while balancing technical risk, business priorities, and product velocity.
• Establish clear execution boundaries and integration contracts across teams to accelerate delivery while maintaining quality.
• Proactively monitor model and system performance, ensuring continuous improvement of reliability, fairness, and customer impact.
• Champion experimentation at scale—defining hypotheses, success metrics, and iterative validation frameworks that balance speed with rigor.

Customer-Centric Outcomes

• Translate emerging customer behaviors and business trends into bold ML-driven solutions that redefine customer experiences across Intuit’s ecosystem.
• Collaborate with Product and Design to frame and validate high-risk, high-impact hypotheses through MVPs and data-driven experimentation.
• Lead initiatives that use customer signals, behavioral data, and competitive insights
• to identify unmet needs and shape Intuit’s AI roadmap.
• Drive the development and deployment of models that directly improve measurable customer outcomes—conversion, engagement, trust, and satisfaction.
• Balance rapid delivery with long-term technical sustainability, ensuring quality and performance at scale.

Accelerating Teams & the Organization

• Act as a force multiplier, raising the technical bar across multiple ML and engineering teams (typically influencing 10–35 engineers).
• Mentor and develop Staff and Senior MLEs, building a strong culture of learning, quality, and execution excellence.
• Identify and drive resolution for cross-team bottlenecks—architectural, tooling, or communication-related—that limit productivity or scalability.
• Build alignment across AI, product, and infrastructure teams to accelerate delivery of strategic initiatives.
• Provide architectural guidance, influence design reviews, and serve as a key connector between product, data, and platform teams.
• Champion diversity of thought and inclusive innovation within the ML and engineering community at Intuit.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California: $214,000 - $289,500

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS, MS, or PhD in Computer Science, Machine Learning, or a related technical field, or equivalent practical experience.
• 8+ years of experience in software or ML engineering, with at least 3+ years at Staff level or equivalent leadership scope.
• Proven track record of architecting and delivering production-scale ML systems that impact millions of users.
• Expert in ML lifecycle management, feature engineering, and large-scale model deployment.
• Deep hands-on experience with modern ML frameworks and distributed systems (TensorFlow, PyTorch, Spark, Ray, Kubernetes, MLflow, etc.).
• Experience leading cross-functional initiatives spanning multiple product or platform.
• Strong background in software engineering fundamentals: algorithms, distributed systems, data pipelines, and performance optimization.
• Excellent communication and influence skills, capable of aligning technical direction with organizational strategy.
• Familiarity with LLMs, GenAI, and applied responsible AI practices is a strong plus.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 214.000- 289,500

Responsibilities

• Technical Leadership: Define and own AI strategy and ML platform architecture, setting a multi-year technical roadmap.
• End-to-End ML Systems: Lead the full lifecycle of ML solutions—from data curation and model training to robust deployment and monitoring in production.
• Cutting-Edge AI Applications: Apply state-of-the-art technologies such as Large Language Models (LLMs) and Multimodal Language Models to solve complex business
• Innovation & Prototyping: Accelerate experimentation by building rapid prototypes and scaling successful solutions to production.
• Mentorship: Provide technical guidance to junior engineers, foster a culture of technical excellence, and champion operational rigor.
• Cross-Functional Collaboration: Partner with product managers, data scientists, and engineering teams to deliver solutions that drive customer success.

Qualifications

• Master's or Ph.D. in Computer Science or a related field with a focus on AI/ML or equivalent experience.
• 10+ years of experience developing and deploying production-level ML. 
• Expertise in programming languages such as Python, Java, or Scala.
• Proficiency with modern ML frameworks (TensorFlow, PyTorch).
• Strong foundation in computer science fundamentals (data structures, algorithms, distributed systems).
• Proven communication and leadership skills to influence technical direction and engage both technical and non-technical stakeholders.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
 Bay Area California: $254,500 - 344,000

References

Visible links
1. https://www.intuit.com/careers/benefits/full-time-employees/

This team embeds artificial intelligence and machine learning into our product portfolio and business to create smarter products, improve anti-fraud and security and enhance customer care. Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. 

Responsibilities

• Perform hands-on data analysis and modeling with huge data sets 
• Apply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithms 
• Work side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products 
• Discover data sources, get access to them, import them, clean them up, and make them “model-ready”. You need to be willing and able to do your own ETL 
• Create and refine features from the underlying data. You’ll enjoy developing just enough subject matter expertise to have an intuition about what features might make your model perform better, and then you’ll lather, rinse and repeat 
• Run regular A/B tests, gather data, perform statistical analysis, draw conclusions on the impact of your optimizations and communicate results to peers and leaders 
• Explore new design or technology shifts in order to determine how they might connect with the customer benefits we wish to deliver 

 Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS, MS, or PhD in an appropriate technology field (Computer Science, Statistics, Applied Math, Operations Research, etc.) 
• 1+ years of industry experience with AI science 
• 1+ years of experience in modern advanced analytical tools and programming languages such as R or Python with scikit-learn 
• Efficient in SQL, Hive, or SparkSQL, etc. 
• Comfortable in Linux environment 
• 1+ years of experience in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, anomaly detection, recommender systems, sequential pattern discovery, and text mining 
• Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences 

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Mountain View, CA: $173,500 - 234,500

Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. 

Responsibilities

• Practices leadership and communication skills to influence teams and to evangelize AI science across the organization
• Collaborates with stakeholders to define success criteria and align model metrics with business goals. Works side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products
• Leads technical work of a scrum team: initiating and designing model solutions, driving end-to-end architecture designs of the team’s work, and holding the team accountable for high quality code, git, design, costs and implementation standards
• Performs hands-on data analysis and modeling with large data sets, including discovering data sources, getting data access, cleaning up data, and making them “model-ready”. You need to be willing and able to do your own ETL and design/build featurization. 
• Applies data mining, NLP, and machine learning (such as supervised/unsupervised, Causal-ML, Online Learning, Bayesian Learning, Reinforcement Learning, or Deep Learning) to real-world problems and datasets.  
• Runs A/B tests to draw conclusions on the impact of your team’s work and communicates results to peers and leaders
• Communicates with partners to ensure successful delivery and integration of DS solutions.  
• Proactively researches, explores, and enables new ML technologies. Keeps up with the new developments in academia and industry and considers possible extensions to solve Intuit customer problems. 
  Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• 4+ years of industry experience with AI science
• BS, MS or PhD in Statistics, Mathematics, Computer Science, Economics, Operations Research, or equivalent
• 4+ years of hands-on expertise in ML paradigms such as Causal-ML, supervised/unsupervised, Online, Bayesian, Reinforcement or Deep Learning.
• Proficient in multiple optimization paradigms such as combinatorial optimization, gradient methods, or Bayesian optimization.
• Proficient  in NLP techniques, Explainable AI, and ML frameworks. 
• Expertise in modern advanced analytical tools and programming languages such as Python, Scala, Java and/or R.
• Efficient in SQL, Hive, SparkSQL, etc.
• Comfortable working in a Linux environment
• Experience with building end-to-end reusable pipelines from data acquisition to model output delivery
• Quick learner, adaptable, with the ability to work independently in a fast-paced environment
• Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:  
Mountain View, CA:$205,500 - $278,000

Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. 

Responsibilities

• Practices leadership and communication skills to influence teams and to evangelize AI science across the organization
• Collaborates with stakeholders to define success criteria and align model metrics with business goals. Works side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products
• Leads technical work of a scrum team: initiating and designing model solutions, driving end-to-end architecture designs of the team’s work, and holding the team accountable for high quality code, git, design, costs and implementation standards
• Performs hands-on data analysis and modeling with large data sets, including discovering data sources, getting data access, cleaning up data, and making them “model-ready”. You need to be willing and able to do your own ETL and design/build featurization. 
• Applies data mining, NLP, and machine learning (such as supervised/unsupervised, Causal-ML, Online Learning, Bayesian Learning, Reinforcement Learning, or Deep Learning) to real-world problems and datasets.  
• Runs A/B tests to draw conclusions on the impact of your team’s work and communicates results to peers and leaders
• Communicates with partners to ensure successful delivery and integration of DS solutions.  
• Proactively researches, explores, and enables new ML technologies. Keeps up with the new developments in academia and industry and considers possible extensions to solve Intuit customer problems. 
  Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• 4+ years of industry experience with AI science
• BS, MS or PhD in Statistics, Mathematics, Computer Science, Economics, Operations Research, or equivalent
• 4+ years of hands-on expertise in ML paradigms such as Causal-ML, supervised/unsupervised, Online, Bayesian, Reinforcement or Deep Learning.
• Proficient in multiple optimization paradigms such as combinatorial optimization, gradient methods, or Bayesian optimization.
• Proficient  in NLP techniques, Explainable AI, and ML frameworks. 
• Expertise in modern advanced analytical tools and programming languages such as Python, Scala, Java and/or R.
• Efficient in SQL, Hive, SparkSQL, etc.
• Comfortable working in a Linux environment
• Experience with building end-to-end reusable pipelines from data acquisition to model output delivery
• Quick learner, adaptable, with the ability to work independently in a fast-paced environment
• Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
New York: $201,500 - $273,000

Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. 

Responsibilities

• Practices leadership and communication skills to influence teams and to evangelize AI science across the organization
• Collaborates with stakeholders to define success criteria and align model metrics with business goals. Works side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products
• Leads technical work of a scrum team: initiating and designing model solutions, driving end-to-end architecture designs of the team’s work, and holding the team accountable for high quality code, git, design, costs and implementation standards
• Performs hands-on data analysis and modeling with large data sets, including discovering data sources, getting data access, cleaning up data, and making them “model-ready”. You need to be willing and able to do your own ETL and design/build featurization. 
• Applies data mining, NLP, and machine learning (such as supervised/unsupervised, Causal-ML, Online Learning, Bayesian Learning, Reinforcement Learning, or Deep Learning) to real-world problems and datasets.  
• Runs A/B tests to draw conclusions on the impact of your team’s work and communicates results to peers and leaders
• Communicates with partners to ensure successful delivery and integration of DS solutions.  
• Proactively researches, explores, and enables new ML technologies. Keeps up with the new developments in academia and industry and considers possible extensions to solve Intuit customer problems. 

Qualifications

• 4+ years of industry experience with AI science
• BS, MS or PhD in Statistics, Mathematics, Computer Science, Economics, Operations Research, or equivalent
• 4+ years of hands-on expertise in ML paradigms such as Causal-ML, supervised/unsupervised, Online, Bayesian, Reinforcement or Deep Learning.
• Proficient in multiple optimization paradigms such as combinatorial optimization, gradient methods, or Bayesian optimization.
• Proficient  in NLP techniques, Explainable AI, and ML frameworks. 
• Expertise in modern advanced analytical tools and programming languages such as Python, Scala, Java and/or R.
• Efficient in SQL, Hive, SparkSQL, etc.
• Comfortable working in a Linux environment
• Experience with building end-to-end reusable pipelines from data acquisition to model output delivery
• Quick learner, adaptable, with the ability to work independently in a fast-paced environment
• Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. 

Responsibilities

• Practices leadership and communication skills to influence teams and to evangelize AI science across the organization

• Collaborates with stakeholders to define success criteria and align model metrics with business goals. Works side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products

• Leads technical work of a scrum team: initiating and designing model solutions, driving end-to-end architecture designs of the team’s work, and holding the team accountable for high quality code, git, design, costs and implementation standards

• Performs hands-on data analysis and modeling with large data sets, including discovering data sources, getting data access, cleaning up data, and making them “model-ready”. You need to be willing and able to do your own ETL and design/build featurization. 

• Applies data mining, NLP, and machine learning (such as supervised/unsupervised, Causal-ML, Online Learning, Bayesian Learning, Reinforcement Learning, or Deep Learning) to real-world problems and datasets.  

• Runs A/B tests to draw conclusions on the impact of your team’s work and communicates results to peers and leaders

• Communicates with partners to ensure successful delivery and integration of DS solutions.  

• Proactively researches, explores, and enables new ML technologies. Keeps up with the new developments in academia and industry and considers possible extensions to solve Intuit customer problems. 

Qualifications

• 6+ years of industry experience with AI science

• BS, MS or PhD in Statistics, Mathematics, Computer Science, Economics, Operations Research, or equivalent

• 4+ years of hands-on expertise in ML paradigms such as Causal-ML, supervised/unsupervised, Online, Bayesian, Reinforcement or Deep Learning.

• Proficient in multiple optimization paradigms such as combinatorial optimization, gradient methods, or Bayesian optimization.

• Proficient  in NLP techniques, Explainable AI, and ML frameworks. 

• Expertise in modern advanced analytical tools and programming languages such as Python, Scala, Java and/or R.

• Efficient in SQL, Hive, SparkSQL, etc.

• Comfortable working in a Linux environment

• Experience with building end-to-end reusable pipelines from data acquisition to model output delivery

• Quick learner, adaptable, with the ability to work independently in a fast-paced environment

• Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 222,000- 300,000

Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches.

Responsibilities

• Practices leadership and communication skills to influence teams and to evangelize AI science across the organization
• Collaborates with stakeholders to define success criteria and align model metrics with business goals. Works side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products
• Leads technical work of a scrum team: initiating and designing model solutions, driving end-to-end architecture designs of the team’s work, and holding the team accountable for high quality code, git, design, costs and implementation standards
• Performs hands-on data analysis and modeling with large data sets, including discovering data sources, getting data access, cleaning up data, and making them “model-ready”. You need to be willing and able to do your own ETL and design/build featurization. 
• Applies data mining, NLP, and machine learning (such as supervised/unsupervised, Causal-ML, Online Learning, Bayesian Learning, Reinforcement Learning, or Deep Learning) to real-world problems and datasets.  
• Runs A/B tests to draw conclusions on the impact of your team’s work and communicates results to peers and leaders
• Communicates with partners to ensure successful delivery and integration of DS solutions.  
• Proactively researches, explores, and enables new ML technologies. Keeps up with the new developments in academia and industry and considers possible extensions to solve Intuit customer problems.

Qualifications

• 6+ years of industry experience with AI science
• BS, MS or PhD in Statistics, Mathematics, Computer Science, Economics, Operations Research, or equivalent
• 4+ years of hands-on expertise in ML paradigms such as Causal-ML, supervised/unsupervised, Online, Bayesian, Reinforcement or Deep Learning.
• Proficient in multiple optimization paradigms such as combinatorial optimization, gradient methods, or Bayesian optimization.
• Proficient  in NLP techniques, Explainable AI, and ML frameworks. 
• Expertise in modern advanced analytical tools and programming languages such as Python, Scala, Java and/or R.
• Efficient in SQL, Hive, SparkSQL, etc.
• Comfortable working in a Linux environment
• Experience with building end-to-end reusable pipelines from data acquisition to model output delivery
• Quick learner, adaptable, with the ability to work independently in a fast-paced environment
• Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Responsibilities

• Practices excellent leadership and communication skills to influence and lead teams and to evangelize AI science across the organization
• Leads team’s work in one or more of: ML, NLP, Statistics, or Optimization, performs hand-on work in these domains. 
• Weighs ROI considerations of general and tailored capabilities for projects in the team
• Creates new capabilities that solve critical business problems 
• Pushes the boundaries of ML by developing foundational methods and novel applications from state-of-the-art ML technologies and industry trends 
• Influences business leaders to shape mission critical projects 
• Creates multi-year vision that connects product strategy with technology strategy
• Drives architecture decisions, influences and contributes to ML platform architecture and strategy   
• Leads team and partners to the successful delivery and integration of ML solutions 
• Conducts design reviews, holds teams to technical and operational rigor. 
• Acts as an advisor in overseeing and mentoring the work of colleagues towards the building of a vibrant practice community
  Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• PhD/MS  in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field
• Solid knowledge of statistical techniques
• 3+ years as either a lead in a AI science role or in a management position in AI science
• Strong communication skills and proven experience as an influencer at the executive level
• Hands-on programming experience and expert knowledge in one or more of: ML, NLP, Statistics, or Optimization
• 6+ years’ experience manipulating large datasets and using databases (e.g. R, SQL, S-Plus, etc.)
• 6+ years’ experience with a general-purpose programming language (e.g. Python, Scala, etc.)

• Expert knowledge and hands-on experience with ML pipelines, processes, and design patterns
• Proven track record of influencing business leaders to shape mission critical projects 
• Proven track record of leading team to successful delivery of ML solutions
• Strong interpersonal and communication skills in order to effectively contribute to technical teams and make presentations to a variety of technical and business personnel

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area,CA: $260,500 - $352,500 
Southern California,CA: $237,000 - $320,500

Responsibilities

• Practices excellent leadership and communication skills to influence and lead teams and to evangelize AI science across the organization
• Leads team’s work in one or more of: ML, NLP, Statistics, or Optimization, performs hand-on work in these domains. 
• Weighs ROI considerations of general and tailored capabilities for projects in the team
• Creates new capabilities that solve critical business problems 
• Pushes the boundaries of ML by developing foundational methods and novel applications from state-of-the-art ML technologies and industry trends 
• Influences business leaders to shape mission critical projects 
• Creates multi-year vision that connects product strategy with technology strategy
• Drives architecture decisions, influences and contributes to ML platform architecture and strategy   
• Leads team and partners to the successful delivery and integration of ML solutions 
• Conducts design reviews, holds teams to technical and operational rigor. 
• Acts as an advisor in overseeing and mentoring the work of colleagues towards the building of a vibrant practice community

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• PhD/MS  in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field
• Solid knowledge of statistical techniques
• 3+ years as either a lead in a AI science role or in a management position in AI science
• Strong communication skills and proven experience as an influencer at the executive level
• Hands-on programming experience and expert knowledge in one or more of: ML, NLP, Statistics, or Optimization
• 6+ years’ experience manipulating large datasets and using databases (e.g. R, SQL, S-Plus, etc.)
• 6+ years’ experience with a general-purpose programming language (e.g. Python, Scala, etc.)

• Expert knowledge and hands-on experience with ML pipelines, processes, and design patterns
• Proven track record of influencing business leaders to shape mission critical projects 
• Proven track record of leading team to successful delivery of ML solutions
• Strong interpersonal and communication skills in order to effectively contribute to technical teams and make presentations to a variety of technical and business personnel

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Southern California,CA: $237,000 - $320,500

Come join our collaborative and creative group of AI scientists and machine learning engineers and build models that directly affect hundreds of thousands of our customers. In this role you will be building and deploying machine learning models using both analytical algorithms and deep learning approaches. We are waiting for you to join us and do the best work of your life.

Responsibilities

• Lead and create a team of AI scientists
• Mentor and hire the best AI scientists in the valley
• Apply artificial intelligence and machine learning techniques to solve complex questions or fuel new business opportunities
• Deliver breakthrough benefits to Intuit users/customers across small business & consumer products using individual, enriched, and aggregated data
• Provide leadership in advanced engineering, AI science and analytics in the development of current or future products or technologies
• Provide technical leadership across multiple teams, by understanding a key technology space deeply enough to help guide strategy
• Provide/inspire AI science innovations that fuel the growth of Intuit as a whole
• Understand and teach proven methods and hacking skills in working with divergent data types at scale, to explore and extrapolate data-driven insights using advanced, predictive statistical modeling and testing applied to data acquired and cleansed from a range of sources
• Provide to business stakeholders the entrepreneurial guidance essential for appropriately interpreting and building on findings, and fully exploiting the insights revealed through the research

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS, MS, or PhD in an appropriate technology field (Computer Science, Statistics, Applied Math, Econometrics, Operations Research, Physics, etc.)
• 2+ plus years experience as an established technical leader/Manager of AI science teams that have successfully delivered data-driven software products.
• Innovative and disruptive technology leader solving long term strategic outcomes
• Expert command of AI and machine learning, statistical modeling, state-of-the-art tools, and engineering best practices
• Experience in leading teams who have expertise in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, genetic algorithms, anomaly detection, recommender systems, and natural language processing.
• Impeccable attention to detail and strong ability to convert complex data into insights and action plans
• Strategic thinker, flexible problem solver, great listener and team orientation
• Able to effectively communicate a vision and inspire others to innovate
• You thrive on ambiguity and enjoy the frequent pivoting that’s part of the exploration.  You are extremely passionate about applying practically Machine Learning to real customer problems, powering the next generation experiences for large scale applications.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Southern California,CA: $205,000-$277,000

Competitive relocation package included for qualified candidates.

Responsibilities

• Drives velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company. 
• Drives significant technology initiatives end-to-end, including horizontal layers of the architecture.
• Understands customer behaviors and partners with cross-functional partners to influence and drive end-to-end solutions for customer problems. 
• Drives design and implementation of durable software solutions that will solve critical customer problems in a fast-paced environment.
• Executes with a boundaryless mindset and contributes to solutions outsideof their primary area of ownership.
• Knowledge of building AI native applications
  • Guides the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies.
  • Understands evaluation tools to validate and measure the accuracy of solutions.
  • High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons.
  • Understanding of the latest tools and technologies that apply AI to real-world applications.
• Creates robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications.
• Passionate for continuous learning, experimenting, and applying cutting-edge technology and software paradigms to solve customer problems.

 Team / Collaboration:

• Partners with other groups both inside and outside of Intuit for cross-functional design, development, and integration.
• Works with cross-functional team members from Architecture, Product Management, and Operations to design, develop, test, and release features.

 Community:

• Contributes to standards, patterns, and best practices that improve the engineering community.
• Provides perspective on leading industry trends, recommendations on new and emerging technologies, technology prototypes, patent proposals, and engineering process improvements. 

Qualifications

• Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders.
• Experience developing systems/software for large business environments.
• Experience designing complex distributed systems, management products, or business applications.
• Full-stack development experience with AI technologies/tools and apply it to user experiences or backend solutions.
• Experience with AI technologies like SageMaker, Vert.x, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python.
• Experience with at least one of the following:
  • Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
  • Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS/GCP is highly desired.
• Prior experience working in teams that have built AI native applications for 1+ years.
• BS/MS in Computer Science or related area.

 Team / Leadership Qualifications:

• Team player possessing strong analytical, problem-solving, and communication skills.
• Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people.
• Prefers working in a team and collaborates with other cross-functional partners. 
• Ability to work effectively in a fast-paced, complex technical environment.
• Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives).
• "Self-starter" attitude and the ability to make decisions independently.
• Experience driving for results across cross-functional teams while maintaining effective working relationships.
• Demonstrated ability to work with global teams across time zones.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Toronto: $209,000-283,000

Intuit's Builder Catalysts co-create with cross-functional partners and exhibit extreme ownership in the end-to-end product development lifecycle, including ideation, rapid experimentation, customer research, and execution. AI-native experiences are designed from the ground up with AI in mind, taking advantage of the unique benefits of AI to solve customers’ problems. Our Builder Catalysts are customer obsessed, demonstrate boundaryless collaboration & focus on transformative AI. 

Intuit has embraced a hybrid way of working. This is a hybrid role with the expectation of working from our Toronto office 3 days per week.

Responsibilities

• Drives velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company. 
• Drives significant technology initiatives end-to-end, including horizontal layers of the architecture.
• Understands customer behaviors and partners with cross-functional partners to influence and drive end-to-end solutions for customer problems. 
• Drives design and implementation of durable software solutions that will solve critical customer problems in a fast-paced environment
• Executes with a boundaryless mindset and contributes to solutions outsideof their primary area of ownership.
• Knowledge of building AI native applications
  • Guides the applicability of AI to customer problemsthrough a deep understanding of the value and limitations of AI technologies.
  • Understands evaluation tools to validate and measure the accuracyof solutions.
  • High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons.
  • Understanding of the latest tools and technologies that apply AI to real-world applications.
• Creates robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications
• Passionate for continuous learning, experimenting, and applyingcutting-edge technology and software paradigms to solve customer problems

 Team/ Collaboration:

• Partners with other groups both inside and outside of Intuit for cross-functional design, development, and integration
• Works with cross-functional team members from Architecture, Product Management, and Operations to design, develop, test, and release features

 Community:

• Contributes to standards, patterns, and best practices that improve the engineering community.
• Provide perspective on leading industry trends, recommendations on new and emerging technologies, technology prototypes, patent proposals, and engineering process improvements. 

Qualifications

• Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders
• 10+ years of experience developing systems/software for large business environments.
• 7+ years of experience designing complex distributed systems, management products, or business applications.
• Full-stack development experience with AI technologies/tools and apply it to user experiences or backend solutions.
• Experience with AI technologies like SageMaker, Vert.x, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python
• Experience with at least one of the following:
  • Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
  • Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS/GCP is highly desired.
• Prior experience working in teams that have built AI native applications for 1+ years
• BS/MS in Computer Science or related area.

 Team/Leadership Qualifications

• Team player possessing strong analytical, problem-solving, and communication skills
• Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people
• Prefers working in a team and collaborates with other cross-functional partners. 
• Ability to work effectively in a fast-paced, complex technical environment.
• Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• "Self-starter" attitude and the ability to make decisions independently
• Experience driving for results across cross-functional teams while maintaining effective working relationships
• Demonstrated ability to work with global teams across time zones

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Toronto, Ontario $179,500 - 242,500

Intuit's Builder catalysts co-create with cross-functional partners and exhibit extreme ownership in the end-to-end product development lifecycle, including ideation, rapid experimentation, customer research, and execution. AI-native experiences are designed from the ground up with AI in mind, taking advantage of the unique benefits of AI to solve customers’ problems. Our Builder catalysts are customer obsessed, demonstrate boundaryless collaboration & focus on transformative AI.

This is a hybrid role with the expectation of working from our New York office 3 days per week. 

Responsibilities

• Drives velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company. 
• Drives significant technology initiatives end-to-end, including horizontal layers of the architecture.
• Understands customer behaviors and partners with cross-functional partners to influence and drive end-to-end solutions for customer problems. 
• Drives design and implementation of durable software solutions that will solve critical customer problems in a fast-paced environment
• Executes with a boundaryless mindset and contributes to solutions outside of their primary area of ownership.
• Knowledge of building AI native applications
• Guides the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies.
• Understands evaluation tools to validate and measure the accuracy of solutions.
• High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons.
• Understanding of the latest tools and technologies that apply AI to real-world applications.
• Creates robust, scalable, and secure technical designs, effectively implementing them to balance short-term and long-term objectives, ensuring high availability and optimal performance of applications
• Passionate for continuous learning, experimenting, and applying cutting-edge technology and software paradigms to solve customer problems. 

Team/ Collaboration:

• Partners with other groups both inside and outside of Intuit for cross-functional design, development, and integration
• Works with cross-functional team members from Architecture, Product Management, and Operations to design, develop, test, and release features.

Community:

• Contributes to standards, patterns, and best practices that improve the engineering community.
• Provide perspective on leading industry trends, recommendations on new and emerging technologies, technology prototypes, patent proposals, and engineering process improvements.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York -  $208,000 - $289,500

These positions will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs.

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders
• 10+ years of experience developing systems/software for large business environments.
• 7+ years of experience designing complex distributed systems, management products, or business applications.
• Full-stack development experience with AI technologies/tools and apply it to user experiences or backend solutions.
• Experience with AI technologies like SageMaker, Vert.x, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python
• Experience with at least one of the following:
  • Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
  • Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS/GCP is highly desired.
• Prior experience working in teams that have built AI native applications for 1+ years
• BS/MS in Computer Science or related area.

 Team/Leadership Qualifications

• Team player possessing strong analytical, problem-solving, and communication skills
• Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people
• Prefers working in a team and collaborates with other cross-functional partners. 
• Ability to work effectively in a fast-paced, complex technical environment.
• Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• "Self-starter" attitude and the ability to make decisions independently
• Experience driving for results across cross-functional teams while maintaining effective working relationships
• Demonstrated ability to work with global teams across time zones

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

New York $214,000 - 289,500

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture.
• Architect and develop scalable applications or systems.
• Drive the design and implementation of durable software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems.
• Provide recommendations and best practices for application development, platform development, and developer tools.
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies.
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs.
• Work with global, cross-functional teams across time zones.
• Communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 7+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

 In addition to CX leadership, this role will define the vision and strategy for Customer Success capabilities and experiences that enable our services teams to drive customer adoption, value realization, and growth. The role will partner closely with Product and Engineering to influence roadmap priorities and ensure we have the tools, insights, and experiences needed to deliver scalable, high-impact customer outcomes.  The leader will ensure solutions scale across platforms and measurably improve customer outcomes. This VP will lead transformative initiatives to embed operational excellence, remove customer friction, and architect systems that deliver exceptional, data-driven experiences. They will drive alignment across engineering, design, and product partners to turn insights into actionable requirements, deliver high-impact capabilities, and inspire trust and loyalty within Intuit’s ecosystem.

Responsibilities

Reduce Customer Friction

Set the vision to eliminate friction points and optimize end-to-end contact and resolution journeys across Credit Karma and TurboTax. Lead the creation of experience and capability roadmaps that target top customer pain points. Anticipate emerging issues and drive cross-functional readiness in partnership with product, engineering, and marketing.

Drive Customer Lifecycle and VOC Feedback Loops

Lead customer-centric strategies to map and optimize every stage of the customer journey. Champion VOC insights and operational data to identify opportunities and convert them into clear product requirements. Use behavioral signals to guide improvements across product, design, marketing, and customer success, reinforcing trust and brand loyalty.

Enhance Customer Engagement and Retention

Advance customer conversion, retention, and attach rates by spearheading innovation in automation, proactive help, self-service, and AI-enhanced workflows. Partner with product and engineering to design, build, and iterate on capabilities that elevate ecosystem engagement. Deliver year-round value through scalable, intelligent, and intuitive customer experiences.

Unify Platforms for Credit Karma

Modernize and unify CX and support platforms across Credit Karma by leveraging Intuit-wide capabilities and proven systems. Drive technology migrations, platform enhancements, and the development of reusable components that support scalable, retention-focused impact and operational efficiency.

Product Leadership & Roadmap Ownership

Own the strategic roadmap for Customer Success capabilities, defining priorities based on customer impact, operational value, and feasibility. Lead cross-functional squads to deliver high-quality, scalable tools and experiences. Establish KPIs and measurement frameworks to assess performance, adoption, and customer outcomes, iterating quickly to improve results.

Develop the Team for Future Success

Build and nurture the evolution of the Credit Karma and TurboTax Core Customer Success organization. Develop a world-class team blending CX, PM, design, and analytics skill sets. Foster a culture of innovation, operational excellence, customer obsession, and accountability while aligning the organization around shared goals.

Qualifications

Extensive Leadership Experience: 15+ years of senior leadership in customer success, customer experience, retention, growth strategy, or product management, with proven success delivering results in fast-paced, dynamic environments.

Strategic Product & Experience Leadership: Demonstrated ability to set product vision and strategy, translate insights into clear requirements, and lead the delivery of scalable customer-facing capabilities.

Growth & Retention Expertise: Strong track record of designing and executing strategies that measurably improve retention, satisfaction, lifetime value, and ecosystem engagement.

Transformational Leader: Skilled in building and scaling high-performing organizations, driving operational excellence, and leading teams through significant change.

Data-Driven Decision Maker: Deep expertise in leveraging customer insights, behavioral analytics, and success metrics (e.g., tNPS, contact reduction, FCR, adoption) to guide prioritization and inform roadmap decisions.

Cross-Functional Influence: Proven success influencing senior leaders and aligning engineering, design, marketing, CX, and operations around a shared product and experience strategy.

Exceptional Communicator: Ability to craft compelling narratives, articulate strategic vision, and deliver data-driven recommendations to executive audiences.

Customer-Centric Innovator: Deep understanding of emerging trends in CX, customer success, and digital experience design, with a demonstrated ability to drive innovative, forward-looking approaches.

Bachelor’s degree required; MBA or advanced degree highly preferred.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Southern California,CA: $311,000.00 - 420,500.00

Responsibilities

Pipeline Req

Qualifications

Pipeline Req

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 149,000- 201,500

Consumer Platform is powered by world-class Tax (TurboTax and ProTax) and Credit Karma capabilities. This leader will propel a high-performing team to its next phase of growth. This individual will rely on their business acumen, strategic thinking, hands-on technical/coding experience, AI proficiency and experience, and data skills to drive customer and business outcomes at scale. They will be comfortable making decisions with imperfect information, balancing precision with speed. They will leverage their expertise to guide and inspire the team, attract, and develop top talent, and be both a business leader and technology leader.

What you'll do here:

• We are looking for a Head Architect - Vice President, Technology, to lead architecture for the Consumer Platform. We are looking for a leader that has a passion for solving e2e problems for developers and customers. This role will report to the SVP of Engineering
• As a hands-on technical leader, you will own and drive the overall architecture for Consumer Platform by translating business strategy into a durable technology strategy, with a deeper focus and ownership of Tax Platform capabilities. You will do so in close partnership with business leadership, Tax and Credit Karma PD teams, functional teams and broader Intuit TechEcosystem
• Be the talent stewards of Distinguished Engineers and Principal Engineers in the organization by defining their focus areas in partnership with PD leadership and coaching them

Responsibilities

• Technology Strategy and Architecture for Consumer Platform
  • Define and drive the technology strategy for Consumer Platform by partnering with Business Leadership and broader Intuit TechEcosystem to accelerate the business growth aspirations. Ensure technical governance of technologies being developed and partner with others to deliver end to end solutions. Evaluate solution designs to confirm technical feasibility, alignment with business objectives, and incorporation of critical non-functional requirements. Use, integrate, identify gaps and propose solutions across all technology assets in the company to ensure we have a cohesive platform. Emphasize development of AI Native solutions which leverage AI to the fullest extent to deliver customer benefit
• Boundaryless Collaboration
  • Able to operate in a complex org structure and collaborating with multiple stakeholders globally. Partner with business and technology teams to prioritize roadmaps, requirements, balancing business needs with financial and technology constraints. Establish alignment of vision, strategy & delivery working with cross-functional teams (PM, PD, XD, Care..) and stakeholders, including senior leaders across geographies.
• Operational & Engineering Excellence
  • Establish and improve engineering and operational excellence efforts across the Consumer Platform that drive a productive environment for developers and high availability for our customers. Result-oriented and deliver huge outcomes. Sets clear objectives and goals for the team and enables the team to deliver and use operating mechanisms to continually assess progress and improve. Establishes the data driven processes needed to achieve operational & engineering excellence. Foster Engineering culture within the team and across organizations.
• Build a high-performance culture
  • Grow and coach engineering talent, acts as a talent magnet to attract, nurture and retain senior talent including Engineering Directors, managers, engineers, and architects. Develops and drives strategy to hire, develop and mobilize talent for the organization.
• Speed as a Habit
  • Can operate in a fast-moving environment, make quick data driven customer backed decisions and execute fiercely to deliver outcomes.
• Customer Obsession
  • Is a staunch advocate for the developers and customers. Stays close to customer problems and solves for them with urgency.

Qualifications

• 15+ years of product and platform development experience with BS/MS in computer science or equivalent
• 3+ years in a leadership, managing and coaching globally distributed teams and influencing third party technology strategy
• Demonstrated outstanding craft delivering SaaS at scale
• Demonstrated experience and expertise is developing full stack applications across multiple areas from architecture, services, applications, data, analytics, AI and marketing technologies
• Demonstrated ability to deliver customer outcomes with AI and data powered experiences
• Track record of developing high performing organizations and working in a highly collaborative environment across multiple organizations
• Demonstrated to operate with high level objectives and deliver with velocity
• Demonstrated ability to deliver bold, innovative outcomes
• Demonstrated ability to drive big transformations - organizational, technology, business outcomes. Able to operate strategically and tactically in the details
• Exceptional business acumen, strategic thinking, and ability to identify patterns and opportunities across a complex ecosystem of products and services
• Have a firm understanding of systems engineering and high-availability design.
• Experience in operating at different levels of altitude across the entire software development lifecycle
• Skilled in creating strong partnerships, influencing stakeholders, and driving business outcomes across data, product, marketing, and sales
• Demonstrates ability to research & learn new technologies and business processes independently and apply them as needed.
• Passion for facilitative leadership, collaboration and lead teams across boundaries.
• Demonstrated ability to communicate and collaborate at all levels - from front line engineers to senior leaders and executive leadership

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area, CA: 291000 - 393500

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Drive significant technology initiatives end-to-end and across multiple layers of architecture.
• Architect and develop scalable applications or systems.
• Drive the design and implementation of durable software solutions to solve critical customer problems that are scalable, secure, easy to maintain, and interact with numerous other systems.
• Provide recommendations and best practices for application development, platform development, and developer tools.
• Actively stay abreast of industry best practices, share learnings, and experiment and apply cutting edge technologies.
• Provide/inspire innovations that fuel the growth of Intuit as a whole and generate creative ideas for emerging business needs.
• Work with global, cross-functional teams across time zones.
• Communicate clearly, succinctly, and persuasively to all levels of employees, customers, and management (including executives)
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics

 Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• BS/MS in Computer Science or related area or equivalent experience.
• 7+ years of total experience delivering enterprise-class applications.
• Solid foundation in writing scalable application code following best practices of accessibility, internationalization, and instrumentation.
• Experience with cross-browser, cross-platform, and design constraints on the web and mobile.
• Solid knowledge of algorithms and design patterns.
• Proficiency in mid-tier languages like Java.
• Experience with test automation: TDD, unit/integration/functional testing.
• Experience with Relational Database Design and Implementation.
• Interest in building CI/CD pipelines.
• Practical experience in developing applications using microservices, container technologies, container management systems such as Kubernetes, Mesos, etc.
• Strong experience with Databases design (SQL, NoSQL) and analytics.
• Prior working experience in utility computing and/or cloud computing domain.
• Experience building and deploying applications and services into cloud environments.
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

New York, New York $197,000 - 266,500

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Create impactful iOS experiences with deep customer empathy, quickly translating insights into mockups, wireframes, and proof-of-concept code
• Act as the technical subject matter expert, mentoring fellow engineers, leading a small team, and solving challenging programming and design problems
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics

Qualifications

• BS/MS in computer science or equivalent work experience

• 7+ years of professional experience with expertise in developing, maintaining, and innovating large-scale, consumer-facing mobile applications

• Expertise in Swift and SwiftUI
• Experience in the Software design/architecture process
• Experience in the entire Software Development Life Cycle (SDLC)
• Experience with web services (consuming or creating) with REST or SOAP
• Excellent communication skills, with the ability to explain complex technical issues to different audiences
• Familiarity with the development challenges that come with highly scalable and available web applications
• Experience with unit testing and Test Driven Development (TDD)
• Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc
• Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:  San Diego: $184,500 - $250,000

The Growth Money In team's mission is to help empower small businesses by improving the product, allowing Quickbooks users to achieve their goals by getting paid faster. We are looking for a Product Manager to identify the best levers for helping our customers achieve their goals. 

Responsibilities

• Leverage the data to identify opportunities in the Payments product, formulate hypotheses, and make product changes to drive business outcomes 
• Incorporate direct customer feedback to identify the key pain points in the product and solving the issues at the root
• Analytics-driven approach to translating complex customer needs into tactical changes that unlock growth opportunities
• Ensure flawless execution of product changes by owning end to end execution and extreme focus on the details
• Partner closely with Engineering, Design, and Analytics leaders to drive business outcomes

Qualifications

• 2+ years of experience in a Growth role
• Anchored on driving outcomes and impact, with a strong growth mindset
• Experience in fast paced experimentation and interpreting experiment results
• Strong communication skills with the ability to influence decision makers and build consensus with teams
• Proficiency in SQL

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area, California: $155,500 - $210,500 

Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS orchestrates advanced AI capabilities and human expertise to deliver “done-for-you” experiences that drive revenue growth, deepen customer confidence, and strengthen long-term retention across the Intuit ecosystem. Powered by the world’s largest expert network and the Virtual Expert Platform (VEP), we are embedding AI + HI directly into the customer journey to create a durable competitive advantage.

The Opportunity

We are seeking an innovative, AI-native VP of Design to provide executive leadership across ICS and VEP - the organization shaping how AI and human expertise work together to power a multi-billion-dollar services ecosystem and unlock an incremental $10B growth opportunity for Intuit. 

This leader will ensure that our capabilities are delivered as a coherent platform while enabling high-impact, end-to-end service experiences through world-class service design. You will lead an integrated design organization spanning platform product design and service design—along with research, design technology, operations, and design labs - aligning platform capability development, embedded service experiences, and go-to-market strategy into a unified system that drives adoption and growth.

This isn’t just a leadership role; it is an opportunity to architect the future of AI-powered, expert-driven financial services and redefine how millions of customers access trusted expertise by leading the platform design for the intersection of AI + HI.

Responsibilities

What You’ll Do

This is a high-impact executive role where you will own the end-to-end design strategy for our global expert and customer experiences.

• Platform Product Design: Lead the design for the core capabilities used widely across the Intuit ecosystem by both customers and experts.
• Service Design Enablement: Orchestrate complex, end-to-end service journeys that connect consumers, small businesses, and accountants with experts in real-time. Drive service design across ICS to ensure AI and HI (Human Intelligence) experiences are cohesive, scalable, and effective across virtual and embedded models.
• Vision & Strategy: Champion a bold, long-term vision for customer and experience experiences.
• Design at Scale: Lead a massive design organization in building component libraries and design systems that power innovation across all Intuit offerings.
• ICS Expert Studio Oversight: Oversee the Expert Studio that supports service adoption, business growth, and deep customer understanding.
• Influence & Partner: Act as a strategic partner to key stakeholders across every segment of Intuit, balancing short-term execution with long-term Design-driven innovation.
• Cross-Functional Leadership: Partner closely with Product, Engineering, and ICS leaders to define strategy and deliver end-to-end (E2E) experiences.
• Inspire and Coach: Lead and grow a high-performance culture of designers, fostering a culture of innovation, creativity, accountability, and continuous improvement.

Impact & Key Metrics:

• Platform Adoption: Measure the usability and effectiveness of VEP-powered experiences embedded across Intuit products.
• Growth Outcomes: Drive increased customer engagement, confidence, and adoption of expert-led services.
• AI + HI Effectiveness: Improve customer resolution rates and expert productivity through optimized AI-powered workflows.
• Experience Quality: Deliver measurable improvements in clarity and consistency across all ICS service journeys.

Qualifications

We are looking for a dynamic, passionate leader who can thrive in a fast-paced, complex environment.

• Platform Leadership: Deep experience designing and scaling end-to-end platform experiences that connect multiple products into a unified ecosystem, anchored by strong design systems.
• Service Design: Lead service design experiences, tying together the entire ecosystem and all the invisible strings that make a customer’s experience work. 
• Design Craft & Holistic Design Approach: You bring a passion for design excellence, valuing interaction, visual, content, motion, and research - and know how to unify them into cohesive systems.
• Customer-Obsession: You anchor strategy in customer needs and outcomes, balancing vision with measurable impact.
• Strategic Leadership & Influence: Comfortable influencing across all levels of the organization with both, well-informed perspectives.
• AI & Conversational Mastery: Familiarity with web, mobile, and conversational technologies and how they impact the feasibility of AI-driven design solutions.
• Strategic Storytelling: Masterful ability to visualize complex concepts and articulate a strategic vision that inspires developers, partners, and customers alike.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $338,000.00 - $457,500.00

At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms and democratizing cloud computing for small businesses and their patrons alike. Our 40 years of expertise have rooted us in the startup mentality, positively disrupting ourselves as we constantly identify cutting-edge technology and design paradigms. Our teams are dynamic, focused on delivering creative solutions with a side of fun.

Responsibilities

• Create Front End solutions to deliver exceptional customer experiences.
• Translate customer insights into mockups, wireframes, and proof-of-concept code
• Lead a small team to solve complex programming and design issues
• Contribute to project design and architecture and execute on web, mobile, and front end software development
• Provides technical direction and guidance to the team by analyzing, evaluating, and prioritizing technical issues/ features, ultimately ensuring that high-quality solutions are delivered
• Proactively identify opportunities to enhance software applications with AI technology
• Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes
• Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics

Qualifications

• BS/MS in computer science or equivalent work experience
• 7+ years experience developing web, software, or mobile applications
• Experience with JavaScript, Typescript, React, HTML, CSS
• Experience in the Software design/architecture process, and the entire Software Development Life Cycle (SDLC)
• Experience with web services (consuming or creating) with REST or SOAP
• Demonstrated ability to explain complex technical issues to both technical and non-technical audiences
• Expertise with unit testing & Test Driven Development (TDD)
• Familiar with the development challenges inherent with highly scalable and available web applications
• Experience developing, maintaining, and innovating large scale, consumer facing web or mobile applications
• Experience with open source technologies (if no practical work experience w/ Big Data, or cutting edge front-end technology—you’re prototyping and/or researching the up and coming technology and solutions
• Proficient in building functional AI models using techniques such as prompting and AutoML
• Skilled in monitoring the performance of models in production and making necessary adjustments to ensure optimal performance
• Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI
• Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Southern California $ 184,500- 250,000

Reports to: Vice President, Digital Acceleration, Transformation, and Governance 

Organization: Finance

Location: Mountain View, CA     

Overview:

Intuit’s mission is powering prosperity around the world. We do this by attracting the world’s top talent, delivering innovative solutions for consumers, small businesses, self-employed professionals, and accounting experts, and leaving the world a better place through exceptional corporate citizenship. Every day we innovate with our flagship products: TurboTax, QuickBooks, Mailchimp, and Credit Karma. For over 100 million customers, we deliver more money, more time, and more confidence.

Intuit’s Finance team has overarching responsibility for Corporate Financial Planning & Analysis (FP&A), Treasury, Accounting, Assurance, Procurement, and Business Operations. 

Intuit is undertaking a Finance Transformation - a high-profile, cross-functional initiative to define and create the future of Finance at Intuit. 

The Role

Reporting to the Vice President of Finance Digital Acceleration, Transformation and Governance, this Director will play a critical role in transforming the systems and processes that enable Intuit’s Finance organization. This leader will serve as the business owner of Intuit’s core Finance platforms — including Oracle ERP and other tools that support Accounting, Treasury, Tax, and operational finance — while co-owning the systems roadmap and delivery in partnership with the Technology teams that support Finance.

While this role does not have direct responsibility for FP&A systems or Finance data teams, it will serve as a key integrator across the Finance ecosystem — working closely with Planning, Performance, and Analytics partners to align architecture, business capabilities, and strategic priorities. The role requires a process-first, outcome-driven mindset to help shift Finance away from siloed, tech-first delivery toward a more holistic, scalable, and efficient systems approach. This includes ensuring seamless data flows with connected systems such as billing, monetization, quote-to-cash, collections, and contract lifecycle management, while also defining capabilities, simplifying operations, improving compliance, and enabling faster decision-making. The leader will influence decisions around reporting, forecasting, and insight generation, ultimately driving a connected, data-driven Finance experience.

This role requires a process-first, outcome-driven mindset. It will help shift Finance away from siloed, tech-first delivery toward a more holistic, scalable, and efficient systems approach. This includes defining capabilities, simplifying operations, improving compliance, and enabling faster decision-making through integrated tools and data.

This leader will also drive Finance’s role in data governance — ensuring master data and financial metrics are well-defined, consistent, and integrated across systems and reporting platforms.

Responsibilities

Responsibilities

• Serve as business owner of core Finance systems, including Oracle ERP and adjacent Accounting and operational finance platforms
• Co-own the Finance systems roadmap in partnership with Technology teams that support Finance (e.g., engineers, TPMs, architects)
• Partner with FP&A systems owners to align capabilities, integrate processes, and enable forecasting, reporting, and planning excellence
• Drive process simplification and capability definition to deliver scalable solutions across close, consolidation, compliance, and operations
• Lead Finance’s stewardship of master data and metric governance in partnership with data and analytics stakeholders
• Establish business-led intake, prioritization, and success measures for Finance systems initiatives
• Champion user experience and operational efficiency across Finance systems landscape
  
  

Qualifications

Candidate Profile

This Director is a strategic Finance leader with strong systems fluency and a proven track record of delivering business value through transformation. They bring a holistic view of the Finance lifecycle, connecting Accounting, FP&A, and Tech to enable integrated, scalable processes. They operate with curiosity, humility, and a bias for simplification — helping to bridge silos, modernize legacy systems, and accelerate the Finance organization’s digital journey.

Qualifications

• 10+ years of experience working across Finance systems and processes, including ERP (e.g., Oracle), FP&A tools (e.g., EPM, reporting/forecasting), and related technologies.
• Deep understanding of Finance process areas (e.g., Record to Report, Plan to Forecast, Tax, Treasury) and the enabling role of systems and data in delivering business outcomes.
• Demonstrated ability to align system architecture and business capabilities to strategic priorities through strong cross-functional collaboration.
• Experience leading through influence in matrixed environments, ideally with exposure to mission-based or transformation teams.
• Strong communication, stakeholder engagement, and change leadership skills.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California: 248,500 - 336,000

The ideal candidate possesses experience starting and leading an Internal Audit function in India, managing and developing audit teams, building and scaling technology and data-enabled audit capabilities globally, and has exceptional leadership skills with a proven ability to partner and engage with international teams and support complex, highly technical audits.

Responsibilities

• Cybersecurity, Data Privacy and Technology Audit Oversight: Work collaboratively with the Cybersecurity audit leader in the US to:
• Lead and mentor the Bangalore-based cybersecurity and data privacy audit team. Cultivate a high-performance, collaborative, and inclusive culture.
• Deliver the execution of cybersecurity audits, covering enterprise security controls, incident response, vulnerability management, and infrastructure protection.
• Oversee audit delivery on global data privacy and protection programs (e.g., GDPR, CCPA), focusing on sensitive data handling, cross-border transfers, and privacy-by-design
• Provide oversight on AI and Data Model audits on governance, and control framework of Intuit's AI models and tools

Qualifications

Experience: 14+ years of progressive experience in Internal Audit, Risk Management, Technology Audit, or a combination thereof, preferably within the FinTech or technology industry.

Technical Acumen:

• Demonstrated expertise in leading data analytics projects, utilizing tools such as SQL, Python, R, Tableau, or similar platforms.

• Working knowledge of AI/ML concepts, governance frameworks, and practical experience in applying these technologies, preferred.

• Understanding of contemporary cybersecurity risks, frameworks (e.g., NIST, ISO 27001), and data privacy regulations (e.g., GDPR, CCPA).

• Leadership & Management: 5+ years of experience managing an Internal Audit function in a senior leadership role, as part of an International organization in India and partnering with global or geographically dispersed audit teams, with specific experience leading audit teams in Technology or FinTech companies preferred.

• Education & Certifications: Bachelor’s degree in Computer Science, Data Science, Information Systems, Finance, or a related field. Relevant certifications such as CPA, CIA, CISA, CISM, or CRISC are highly desirable.

• Communication: Exceptional communication (written and verbal) and influencing skills. This includes the ability to translate complex technical issues into clear, concise business language for executive audiences, and logically and concisely write and present audit findings.

• Ambiguity and Agility: Ability to work in a fast-paced environment, determine priorities, carry out multiple competing responsibilities, and analyze and solve complex business problems.

• Travel: Ability to travel domestically and internationally as required (approximately 10-15%).

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

You will partner closely with a designer, data analyst, and software engineers to deliver execution-level visibility into outcomes, drivers, risks, and decisions—feeding weekly leader 1:1s, monthly operating reviews, and monthly CTO/GM 1:1s.

Responsibilities

Insight + Sensemaking (Human Intelligence on top of data)

• Produce curated, high-signal portfolio insights on top growth priorities that directly support weekly leader 1:1s and monthly operating reviews (deltas, drivers, friction, risks, decisions).

• Translate outcome-level signals into execution-level clarity: what’s driving performance, what’s stalling, and what levers are available to change trajectory.

• Build and run a signal-to-action loop that ensures insights reliably become agenda topics, decisions, and follow-through across the ecosystem.
  
  

Build the Insights Product (Requirements + Delivery)

• Lead requirements, program planning, and delivery for an insights product and workflows (partnering with design, data, and engineering), ensuring insights are easy to consume and action with velocity.

• Stand up execution-level health and signal views to support weekly growth anchors and monthly growth reviews (GRO), prioritizing “high signal, not metric soup.”

• Drive change management and adoption: embed the new insight workflows into leader rhythms, improve decision hygiene (decision logs, owners, follow-through), and iterate based on feedback and outcomes.

Experimentation + Automation Enablement

• Run experiments to improve insight quality, timeliness, and actionability—testing new signal sources, synthesis approaches, and workflow designs.

• Partner with engineers to evolve AI/automation-assisted insight generation (e.g., synthesis, predictive risk identification) while maintaining human judgment as a first-class capability.
  

Qualifications

• Proven ability to turn ambiguous strategy into clear program plans, requirements, operating rhythms, and measurable outcomes in complex orgs.

• Strong executive-ready storytelling: can synthesize complex signals into concise insights, decisions, and recommended actions.

• Comfortable working with data and analytics to create insight narratives; able to partner effectively with data analysts and engineers to deliver scalable systems.

• Familiarity with AI-enabled workflows (automation, summarization/synthesis, risk identification) and how to operationalize them responsibly in leadership mechanisms.

• Demonstrated ability to influence without authority, facilitate leadership conversations, and drive alignment, accountability, and follow-through.

• High judgment and “systems thinking” mindset: understands how to operate as an ecosystem—connecting outcomes to drivers and ensuring insights become action.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 193,500- 262,000

Southern California $ 182,500- 247,000

Responsibilities

• Drive the successful delivery of high-quality tools and infrastructure, encompassing requirements, design, code, and documentation.
• Dedicate approximately 80-95% of your time to hands-on coding.
• Contribute to quality activities, including peer reviews of estimates, design, and code.
• Resolve defects and bugs during QA testing, pre-production, production, and post-release patches.
• Partner effectively with all team members to deliver against commitments.
• Work cross-functionally with various Intuit teams, including product management, design, and other business units, to drive forward results.
• Demonstrate a strong commitment to team success and positive team dynamics.
• Exhibit a passion for growing and applying technical skills in service to customers.

Qualifications

• 10+ years of experience in software development, including at least 3 years in a technical leadership role in product development.
• Expert-level knowledge of bundling and build systems (e.g., webpack, Vite, Rollup, including advanced configurations, plugins, and optimizers).
• Comprehensive understanding of module systems (ESM, AMD, CommonJS) and their implications for bundling and performance.
• Proven experience with microfrontends, including Module Federation, RequireJS, and strategies for externalizing npm dependencies.
• Strong proficiency in JavaScript, HTML/CSS, and TypeScript, with extensive experience building complex applications with React.
• Hands-on experience with transpilation and linting tools (e.g., Babel, ESLint).
• In-depth knowledge and practical experience with test frameworks (e.g., Cypress, Playwright, Jest, Vitest) and Test Driven Development (TDD).
• Experience building and maintaining Node.js services that support frontend development.
• A deep understanding and practical experience with various frontend performance optimization techniques, including but not limited to, critical rendering path optimization, lazy loading, code splitting, image optimization, and caching strategies.
• Familiarity with cloud platforms (AWS exposure is a plus) and CI/CD pipelines (e.g., Jenkins, GitHub Actions). 5
• An understanding of the Software Development Life Cycle (SDLC) and of web services (REST)
  Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California,CA: $197,000-$266,500

Job Overview

We’re seeking a visionary Distinguished AI Scientist to join Intuit’s AI, Research, and Futures organization and shape the future of Intuit’s product portfolio and expert tools by leveraging the latest research and technological advances in AI. You will be responsible for researching and solving complex, high-impact technical problems that unlock entirely new AI-driven experiences while also leading the development and deployment of new technologies and capabilities. Your work will directly shape how millions of Intuit’s customers, both small businesses and individuals, prosper through the effective use of AI  within our platforms and products.

As a key driver of Intuit’s AI strategy, you will partner with cross-functional leaders across our business units and platform teams to build and deliver AI capabilities and systems that deliver outsized customer value. You will influence our long-term AI roadmap and mentor the next generation of scientific talent.

Responsibilities

• Define and solve Grand Challenges – complex, high-impact technical problems that unlock entirely new AI-driven experiences for our customers.
• Define and contribute to a multi-year technical roadmap in partnership with Intuit’s AI leadership ensuring that Intuit stays on the leading edge of AI innovation through incubation and development of emerging new technologies and capabilities.
• Build end-to-end solutions that demonstrate how the state-of-the-art research in AI can drive transformative new experiences.
• Collaborate closely with business units and platform teams to accelerate testing and deployment of new technologies and capabilities thereby expanding Intuit’s portfolio and building durable advantage. 
• Ensure excellence in data quality, model evaluation, and lifecycle management through rigorous monitoring, testing, and retraining practices.
• Champion responsible AI practices, ensuring models are fair, transparent, and trustworthy.
• Mentor and grow top scientific talent, championing a culture of innovation, ethics, and scientific rigor. 
• Contribute to the scientific community by presenting Intuit’s AI innovations in publications, patents, and talks. 

Qualifications

• MS / Ph.D. in Computer Science, Statistics, or Applied Mathematics with focus on Artificial Intelligence / Machine Learning or equivalent experience
• Deep technical expertise in GenAI and LLMs with in-depth understanding of areas like Reinforcement Learning, LLM fine tuning, multi-modal models. 
• Demonstrated research experience in AI through publications at leading international journals and conferences.
• 10+ years of experience developing and deploying AI solutions that successfully solve challenging customer problems or enable radically new experiences. 
• Experience translating business requirements into effective working prototypes coded up in languages like Python or using modeling frameworks like TensorFlow, Pytorch.
• Proven ability to influence cross-functional strategy and deliver solutions aligned with business goals.
• Exceptional communication and collaboration skills with ability to clearly articulate complex technical concepts to both technical and non-technical audiences.
• Experience with Machine Learning systems on cloud platforms like AWS, GCP, or Azure is preferred.
• Strong Computer Science / Data Science fundamentals including data structures, algorithms, performance complexity, data analysis, model training, A/B testing, and MLOps practices.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 314,500- 425,500

Come join Intuit as a Senior Product Designer on the QuickBooks Payments team, as we get Small and Medium Businesses paid (Accounts Receivable). In this role, you'll focus on key money-in initiatives by going deep on the customer problem, the data, and working closely with cross functional parters to deliver best in class product experiences.  

This design role is available in Mountain View, CA and requires hybrid-in-person work in the office 3 days per week. We are looking for a candidate who is passionate about design, a collaborative team player, creative problem solver, strong communicator, and a constant advocate for the customer.

Responsibilities

• Utilize AI to concept, build and test designs
• Articulate complex visions through simple, elegant designs
• Participate in customer research with clear goals, a testable hypothesis, and learning plan
• Conceptualize a broad spectrum of ideas and then narrow based on experimentation and customer research
• Engage with end-users and stakeholders frequently and learn quickly through iterative prototyping
• Apply learning and data insights to generate designs that deliver customer delight
• Collaborate effectively with other product designers, content strategists, researchers, product managers, developers, and business analysts
• Solicit feedback and contribute constructively to design reviews
• Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately
• Curiosity and commitment to testing new ideas and innovating to drive business results

Qualifications

• Bachelor's degree in Product Design, Human-Computer Interaction Design, another relevant field, or equivalent work experience. A graduate degree is a plus.
• 5+ years of experience in interaction design, product design, service design, or related field
• Strong knowledge of design principles and methods
• Customer-centric design mindset
• Experience designing for and working with design systems and reusable component libraries
• Expertise in conveying ideas and concepts through storyboarding, wireframing, and prototyping
• Effective communicator, presenter, and negotiator
• Mastery of design tools such as Figma and Adobe
• Understanding the relationship of visual, interaction, and content disciplines
• Currency of design trends in mobile, web, and motion design
• A well-presented online portfolio demonstrating your strong craft and collaborative process
•  

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California: $149,000 - $201,500

The Manager 1 for QBO and Desktop Saves will play a significant part in supporting and growing an area where customers are calling to cancel and downgrade. In this role you will be primarily responsible for leading a team of experts in achieving Service Delivery goals to ensure consistently high customer experiences, while seeking ways to continually raise the bar. You will also collaborate with various stakeholders to maintain alignment with service delivery expectations and share insights that can further improve our approach as well as our products.

Responsibilities

• Effectively lead the delivery of QBO and Desktop retention, acting as the interface between Intuit senior leadership, experts, and invested stakeholders

• Utilize key metrics and leading indicators to understand how we are performing for customers, where we can improve and identify priorities to improve the experience 

• Perform regular call monitorings aligned to an appropriate QA standard to validate actual expert performance versus expectations, and provide feedback in support of outlier management

• Meet regularly with your experts to help them develop their career, evaluate current performance, identify opportunities for improvement, and drive accountability for the delivery of excellent customer experiences

• Drive innovative impact - in partnership with the CX team and other stakeholders, continuously assess and leverage appropriate continual improvement techniques such as Gemba Walks, to recommend improvements to processes, tools and training, and quickly develop and execute learning plans, in service to delivering better customer and expert experiences

• Provide quantitative and qualitative insights to relevant stakeholders to improve their understanding of current wins and opportunities which can influence product improvements and service delivery

• Partner with Operations, L&D and other teams to ensure new experts are onboarded correctly and to quickly resolve technical issues

• Role model Intuit’s values daily, and lead by example

Qualifications

• Strong Quickbooks Online and Desktop product expertise strongly preferred

• Demonstrated people leadership experience in a customer service environment strongly preferred

• The ability to recognize a situation, own it and make sound decisions quickly, often with minimal data and direction

• Strong leadership skills, with the ability to boldly identify areas of opportunities and provide feedback to drive and support performance improvement

• Excellent problem solving skills, proactive, pragmatic and solution oriented, able to think on their feet while guiding and educating others through complex situations, while spotting emerging trends and taking appropriate actions to raise awareness and drive durable solutions

• A customer obsessed mindset and skill in handling challenging situations with empathy and determination for an optimal outcome is a must

• Excellent verbal, written and interpersonal skills, capable of building trust and alignment with others and articulating a compelling argument or description of an issue and associated remedy to leaders and stakeholders

• Excellence in current core role, demonstrated ability as an outstanding role model and change leader

• Experience in launching and sustaining retention programs within a Customer Success environment

• Must be competent in the use of GSuite and other office tools, as well as deep knowledge on the use of agent tools (e.g Salesforce, etc.)

• Ability to manage multiple priorities within a fast paced and high volume environment and make good decisions quickly (sometimes in the absence of concrete data)

• Flexibility to adapt and thrive as Intuit’s business needs evolve

• Ability to articulate any limitations of data, as well as identify customer insights from data

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Southern California $ 106,000- 143,500

Responsibilities

• Apply strategic thinking to design and deliver innovative solutions that optimize among user needs, business goals, and technological realities across web and mobile platforms
• Balance long term vision with continuously shipping, iterating, and evolving the design system
• Turn visions into concepts, and translate concepts into designs that illustrate simplicity, despite complexity of the system
• Have a strong design rationale backed by accounting industry best practices, customer data, and behavioral insights
• Use quantitative and qualitative data to explore new ideas and quickly test them to make data-driven decisions
• Facilitate workshops across cross-functional partners to drive and influence the roadmap of new products and features
• Coaching and mentoring junior and senior designers on the team in craft and development of key skills

Qualifications

• Design Acumen - The Craft of Impact: You are a recognized design thought partner and role model, leading larger design projects within a strategic pillar. You don't just apply design principles; you incept, pioneer, and evangelize craft standards across business units and Intuit communities to elevate the craft of design and design-driven innovation. You are a systems thinker, a prototyper, a storyteller, and a craftsperson who cares deeply about quality and collaboration, turning ambiguity into clarity.

• Data Fluency & Technical Acumen - Designing with Intelligence: You actively lead conversations on connecting data-driven customer experiences across the platform. You exhibit mastery in leveraging data to forecast trends and shape global design strategies, synthesizing data to craft visionary design solutions that anticipate future market needs and drive innovation. You understand that design isn't just how something looks—it's how it works, how it feels, and how it scales.

• Business Acumen - Strategic Vision, Real-World Impact: You possess a deep understanding of business strategy, envisioning solutions that balance short-term and long-term business goals. You lead your organization in choosing, defining, and solving customer and business problems, inspiring creativity and innovation while clearing paths for your designers to innovate accordingly. You are adept at gaining buy-in and cooperation from stakeholders, making informed, timely decisions based on accurate assessments.

• Leadership & Influence - Guiding the Future: You will plan and drive the overall input goals and planning efforts of your teams, significantly contributing to the planning efforts of the function. You will influence your team and others outside the function, collaborating with senior leaders of other functions to achieve key long-term goals. You communicate complex concepts to executive leadership and audiences outside the organization, making recommendations and influencing strategic direction.

• Experience & Expertise:

• 8+ years of experience in product design, with a compelling portfolio showcasing your leadership and impact in a complex domain.

• A track record of independently driving design processes from discovery through launch — balancing user needs, technical constraints, and business goals.

• Fluency in interaction design and prototyping, to express and refine nuanced design decisions.

• The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research.

• Strong communication, presentation, and interpersonal skills, with the ability to articulate thought processes to stakeholders.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 194,000- 262,500

Responsibilities

Qualifications

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

The payments landscape is dynamic, highly regulated, and deeply complex. We are looking for a Staff designer who thrives in the "messy middle"—someone who can navigate the nuances across small and mid-market business workflows delivering a scalable experience for the end-users. The customer journey starts with the business creating the invoice and end with their customer paying it, and we have to consider every step along this journey. This role requires  dynamic individual with strong interaction design skills, cross-functional experience, and expertise in data-driven design to shape the Payments experience for millions of businesses. 

Responsibilities

• Own the end-to-end design efforts for complex products
• Providing design leadership within a team by collaborating with product managers, analysts, researchers, writers, and engineering partners to create outstanding customer experiences
• Deliver multiple projects simultaneously through robust communication and time management skills
• Participate in and analyze extensive customer research to identify insights that will ultimately provide customer value and delight
• Leverage iterative prototyping to quickly test concepts and learn from customers
• Drive design decisions through data by partnering with our analytics team
• Participate in and promote a culture of detailed feedback rooted in first principles, design rationale, customer data, and industry best practices
• Effectively present and communicate your designs and rationale to a wide range of stakeholders, including senior management
• Provide mentorship to junior designers from a craft, and cross-discipline partnership perspective

Qualifications

• 8+ years of product design experience with strong visual and interaction skills, including significant experience in mobile app design
• Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research, with a proven track record in mobile product development
• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to "raise the bar" continually as an effective leader of positive change
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• A passion for creating products that resonate on an emotional level
• Strong online portfolio available for viewing

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:  Bay Area California: $179,500 - $243,000

Responsibilities

• Strategic Needs Analysis: Collaborate with internal subject matter experts, HR Business Partners, and senior leaders to use data and customer input to diagnose specific skills required of executives. You will translate complex business needs into effective development solutions that align with strategic priorities.

• Program Design & Delivery: Design and deliver highly effective, inclusive leadership experiences, including workshops, blended learning, and in-the-flow learning. You will utilize different types of learning based on the situation, including in-person, self-directed, and virtual formats.

• Executive Coaching & Facilitation: Leverage strong coaching and facilitation skills to engage leaders. You will help develop and evolve our external executive coaching program and expectations for engagement.

• Measurement & Continuous Improvement: Create and implement measurement strategies for Executive Development outcomes aligned to key people metrics. You will establish a cadence to collect the "voice of the executive" to integrate learnings into solution design and drive continuous improvement.

• Cross-Functional Leadership: Lead cross-collaborative teams and partner with external vendors to deliver solutions without necessarily having direct reports, or potentially mentoring junior talent. You will act as a "leaders as teachers" advocate, helping executives role model expected behaviors to inspire change at scale.

• Innovation & Technology: Identify and leverage innovative tools, including GenAI and modern training applications, to strategically accelerate outcomes and enhance learning experiences in a hybrid work environment.

Qualifications

• Experience: 8+ years of experience in building and scaling leadership development programs 

• Strategic Expertise: A thought leader in leadership development with knowledge of industry trends and the latest research. You possess the ability to build business acumen and use it to design leadership experiences that achieve business results.

• Instructional Design & Facilitation: Strong understanding of adult learning principles with a proven track record of designing content and facilitating sessions for senior audiences. You have a practical approach focused on application over theory.

• Stakeholder Management: Excellent communication and relationship-building skills, with the ability to engage and influence at all levels of the organization, including building trusting relationships with VP+ leaders.

• Project Management: Proven ability to manage the full project lifecycle for complex initiatives, from conception to launch and evaluation, often managing multiple priorities in a fast-paced environment.

• Education: Bachelor's Degree preferred; a Master’s in Learning, Organizational Development, or I/O Psychology is a plus.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area California $191,500-$259,000

San Diego California $179,500-$243,000

As we evolve into an AI-driven expert platform, modern financial infrastructure is central to our strategy. We are building a unified Banking and Money Operating System (Money OS) that powers balance, liquidity, and money movement across our ecosystem.

We are seeking a visionary Director of Product Management to lead the strategy and execution of Intuit’s Banking & Money OS — the core financial infrastructure layer that abstracts legacy banking rails and enables next-generation financial experiences.

This role will own the design and evolution of Intuit’s programmable Money OS, a multi-rail, AI-native financial fabric that unifies identity, stored value, compliance, and money movement across consumer and SMB ecosystems.. You will operate at the intersection of traditional financial infrastructure (ACH, card networks, real-time rails, global money movement rails) and emerging programmable money paradigms (stablecoin, blockchain, crypto).

This is a platform-defining leadership role requiring deep fintech infrastructure expertise, strong regulatory fluency, and the ability to drive multi-year transformation initiatives across a complex ecosystem.

Responsibilities

Define the Money OS Vision

• Establish a 3-year strategy for a unified banking and balance platform serving consumer and SMB use cases,
• Abstract ledgering, funding rails, compliance, and reconciliation into modern, reusable, global platform services,
• Drive architectural decisions that balance control, scalability, partner dependency, and regulatory requirements.

Modernize Financial Infrastructure

• Lead large-scale modernization of banking core, wallet, or stored value systems.
• Enable real-time money movement capabilities integrated into core balance experiences.
• Simplify and standardize financial abstractions across products and business units.

Build a Platform-First Operating Model

• Define and enforce an API-first, event-driven platform architecture where all financial capabilities (ledger, rails, compliance, identity) are exposed as reusable services.
• Establish API governance, versioning strategy, SDK strategy, and internal developer experience standards.
• Design financial primitives as composable building blocks consumable by multiple product surfaces and external partners.
• Drive platform adoption across product teams through strong internal evangelism and design clarity.
• Partner deeply with Engineering to ensure reliability, reconciliation accuracy, and operational rigor at scale.
• Experience building platforms where internal product teams are treated as developers and platform consumers.
• Track record of driving adoption of shared APIs across multiple business units and retiring duplicative infrastructure.
• Proven ability to deprecate legacy systems without disrupting live financial operations.
• Strong executive presence in navigating organizational resistance to platform consolidation.

Navigate Regulatory & Risk Complexity

• Work closely with Risk, Compliance, Treasury, and Legal to embed governance and controls into platform design.
• Ensure scalable compliance architecture without sacrificing product velocity.
• Translate regulatory requirements into reusable platform components.

Lead and Scale a High-Performing Team

• Build and mentor a strong team of product leaders focused on financial infrastructure.
• Raise the bar on platform product craft and long-term architectural thinking.
• Influence executive stakeholders across the company.

Qualifications

Domain Experience (Must Have)

• 10–15+ years in fintech, banking, or financial infrastructure product leadership.
• Direct experience building or modernizing:
  • Banking-as-a-Service platforms,
  • Sponsor bank integrations,
  • Stored value or wallet infrastructure,
  • Owning Core ledger or balance systems,
  • Experience designing double-entry ledger systems with strict reconciliation and auditability guarantees
• Deep understanding of ACH, card issuing/settlement, and real-time payment rails.
• Experience leading multi-year financial infrastructure replatforming initiatives.
• Strong familiarity with regulated financial environments (FDIC, BSA/AML, KYC/KYB).
• Product expertise in Stablecoins for modern, instant, global settlement.
• Understanding of web3, crypto trading, and staking within a regulated financial ecosystem.

Platform & Technical Depth

• Experience abstracting complex financial rails into scalable APIs and platform services.
• Proven ability to balance build vs. partner strategies in banking infrastructure.
• Strong fluency in reconciliation systems, money movement risk controls, and operational reliability.
• Ability to influence architectural decisions alongside senior engineering leaders.
• AI-Native Financial Infrastructure: Experience designing financial platforms that expose structured, event-driven primitives consumable by AI systems.
• Proven ability to architect programmable money capabilities (rules engines, policy layers, trigger-based automation).
• Experience embedding intelligent decisioning (risk, routing, liquidity optimization) directly into financial state transitions.
• Familiarity with designing guardrails for agentic systems operating on regulated financial accounts.
• Ability to define AI-ready data contracts and financial events that power automation beyond traditional UI experiences.

Leadership Profile

• Experience managing managers and building multi-layered product teams.
• Track record of leading trajectory-changing platform transformations.
• Exceptional cross-functional influence across executive, risk, and engineering stakeholders.
• Strategic thinker who connects infrastructure investments to durable business outcomes.
• Demonstrated ability to define company-wide platform strategy beyond a single product domain.
• Experience influencing C-level stakeholders on multi-year infrastructure investment decisions.
• Track record of leading cross-organizational transformation initiatives with material financial impact.

How You Will Lead

You will view financial infrastructure not as plumbing — but as strategic leverage.

You will:

• Simplify regulatory and partner complexity into clean abstractions.
• Build durable, scalable financial primitives that power daily customer engagement.
• Balance long-term architectural integrity with near-term commercial impact.
• Create the foundation for programmable money experiences across Intuit’s ecosystem.

Who This Role Is For

This role is best suited for a platform-oriented fintech leader who has personally led large-scale banking or money movement infrastructure transformations at meaningful scale. This role requires direct ownership of regulated financial infrastructure (ledger, money movement, compliance systems). Experience limited to customer-facing fintech features without platform authority will not meet the bar.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position in Mountain View, CA is: $278,000 - 376,000.

The mission of the Go-to-Market Tech (GTM Tech) organization is to power Intuit's growth through technology-driven go-to-market strategies that deliver transformative experiences for our customers. The Martech – Customer Experiences team plays a critical role in advancing this mission by delivering modern capabilities across Generative AI, Content Management, Experimentation, Privacy and Personalization.

We are looking for a Director of Martech – Customer Experiences to own the strategy, roadmap, and execution of these areas. This leader will shape how Intuit delivers relevant, personalized, and trusted customer experiences at scale.

Responsibilities

• Define and drive strategy for Generative AI applications in Martech, customer-centric content management, experimentation, and personalization.

• Partner across Marketing, Engineering, and BU Product teams to deliver an integrated customer experience ecosystem.

• Lead the evolution of experimentation frameworks and best practices to enable “Experimentation Everywhere.”

• Champion personalization at scale—driving adoption of machine learning and AI capabilities that create tailored, outcome-driven experiences for customers.

• Build and govern scalable, compliant content management capabilities, ensuring speed, quality, and relevance across touchpoints.

• Establish roadmaps and operational models that balance innovation, governance, and efficiency.

• Build, mentor, and inspire a diverse, high-performing team of product managers.

• Communicate vision, priorities, and progress to senior leadership and cross-functional stakeholders.

• Anticipate and manage risks, dependencies, and regulatory considerations, especially in the application of AI.

Qualifications

Qualifications

• 10+ years’ experience in Martech, product management, or digital customer experience leadership roles in technology-driven businesses.

• Proven track record of defining and delivering transformative customer experiences at scale.

• Deep expertise in personalization, experimentation platforms, and content management systems.

• Strong curiosity about Generative AI and compelling point of views on how Marketing will evolve in the world of Generative AI. Hands-on experience building Gen AI applications a big plus.

• Strategic thinker who can connect vision to execution and measure impact through data-driven insights.

• Exceptional communicator with the ability to influence across all levels of an organization.

• Strong leadership skills with experience growing and mentoring high-performing teams.

• Familiarity with privacy, compliance, and governance frameworks in Martech and AI.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

We work in a highly collaborative environment providing financial partnership through planning, insights, and analysis across all functions - Marketing, Sales, Product, Customer Care, for example - while working closely with functional leaders and other finance and accounting team members. This role will have exposure to acquisition, revenue, and expense forecasting by partnering on FP&A activities across multiple groups within the GBSG Finance team.

Responsibilities

The Principal Financial Analyst offers direct exposure to senior leaders across GBSG Finance and the Canada & LATAM Senior Leadership team. We are looking for driven individuals who are creative problem solvers with a passion for finance and technology to join our Finance team and help drive growth within the business.

• Strategic Planning: Be a trusted advisor to the leadership team to develop and refine our 1- and 3-year strategic plans, proactively highlighting risks and opportunities related to business growth and drive optimal investment decisions through data-driven insights and business modeling expertise.

• Operational Excellence: Partner with Marketing, Sales, Analytics and Finance teams to develop and monitor key performance indicators to drive insights and decision making in order to achieve our strategic and financial goals.

• Modeling: Create financial models to analyze complex business scenarios that drive and inform our go-to-market strategy (e.g. promotion, pricing, new sales channel opportunities, product portfolio)

Qualifications

• 10+  years of experience within FP&A function or equivalent tenure from related positions in corporate finance, accounting or investment banking

• Deep experience with deriving insights from analysis, formulating those insights into concise story lines and delivering presentations to senior executives to influence decision making

• Advanced knowledge and understanding of large, complex organizations and forecasting processes

•  Well-rounded interpersonal skills with the capacity to build strong relationships and collaborate across multiple stakeholders at varying levels

• Self-motivated, driven and willing to proactively take on leadership roles within a project

• Analytical orientation, creativity in problem solving and keen business judgment

• Ability to quickly synthesize information, structure a concise, clear presentation of findings, and articulate recommendations to an executive audience

• Proficiency in MS Excel required; knowledge and / or willingness to learn Hyperion, SQL, Tableau, Google Sheets and other Financial tools preferred

• Undergraduate degree in Finance, Economics, or Accounting from leading academic institution preferred or equivalent experience

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is CAD $145,000 - $175,000. Actual compensation may fall outside this range based on skills, qualifications, and experience.

We are evolving from delivering strong individual features to delivering strong features within a cohesive, high-quality platform. Design has to be a strategic discipline for the company to succeed. Our goal is not to replace feature excellence, but to elevate it - strengthening craft, consistency, and systems thinking so experiences scale with clarity and trust across products and customer journeys.

The Director of Design for Services will lead a multi-layered organization of approximately 55 designers across Money, Capital, Lending, and Workforce Solutions. This portfolio is the fastest growing business segment inside of QuickBooks and is one of our 3 company Big Bets. This manager-of-managers role is responsible for raising the bar on craft and quality, strengthening leadership capability, and ensuring that innovation and platform cohesion advance together.

Responsibilities

Deliver Excellence at the Feature and Portfolio Level

• Ensure Services teams continue to deliver high-impact, customer-centered features.
• Raise the quality bar across interaction design, visual craft, content clarity, and AI-powered experiences.
• Embed strong critique practices and measurable quality standards across teams.

Uplevel the Design Practice

• Lead and develop a team of design managers and senior ICs within a ~55-person organization.
• Build leadership depth, strong operating rhythms, and a culture of accountability and excellence.
• Advance design maturity in areas such as systems thinking, end-to-end journey design, and platform coherence.
• Partner with broader Design leadership to shape the next chapter of Intuit’s design practice.

Drive Cohesion Across the Platform

• Ensure Services experiences feel seamless within the QuickBooks ecosystem.
• Champion shared systems, patterns, and standards while maintaining high craft and contextual excellence.
• Balance speed of innovation with long-term experience integrity.

Act as a Strategic Partner

• Partner closely with VP-level Product, Engineering, and Business leaders to shape roadmaps and investment decisions.
• Influence how AI-driven capabilities are expressed in intuitive, trustworthy, and human-centered ways.
• Leverage research, experimentation, and performance insights to continuously improve experience outcomes.

Lead Through Growth and Change

• Provide clarity and direction during periods of scale and transformation.
• Align diverse teams around a shared vision for customer experience and design quality.
• Represent Design as a strategic voice in executive forums.

Qualifications

• 12+ years of experience in product design, with significant experience leading managers and scaling multi-layered teams.
• Proven experience leading organizations of 30+ designers in complex, multi-product environments.
• Demonstrated ability to elevate craft and quality while delivering at speed.
• Strong systems thinker with experience contributing to shared design systems and platform strategies.
• Track record of strategic partnership with senior leaders (VP+).
• Experience designing AI-powered or data-driven experiences.
• Strong organizational leadership skills, executive presence, and influence across matrixed teams.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $276,000.00 - $373,000.00

Reporting to the Group Finance Manager, Corporate FP&A, this Staff Financial Analyst will develop and deliver strategic, data driven insights as they perform research, analysis and reporting in support of our mission.

The ideal candidate will be an inquisitive self-starter, with a deep understanding of financial theory, proven business acumen, strong analytical and modeling skills, and hands-on FP&A experience. 

Responsibilities

• Serve as key contributor on the team that is responsible for driving world-class execution of Corporate FP&A processes and deliverables including monthly close reporting, forecasting / current estimate / target setting, Headcount forecasting, guidance setting, earnings and Board of Directors prep. 
• Deliver data-driven analytics that unlock trends and insights to promote business outcomes that accelerate our growth trajectory. 
• Lead cross-functional teams to design, improve, and implement new financial and operational processes to ensure we meet our financial commitments. 
• Be a thought partner to senior business leaders with a focus on driving change and providing financial leadership. 
• Prepare and deliver clear, insightful presentations to the Intuit executive audience. 

Qualifications

• 7+ years of FP&A experience or equivalent tenure from related positions in highly dynamic finance roles (Corporate FP&A, Investment Banking, Private Equity / Venture Capital, Management Consulting or analytics experience preferred)
• Deep experience deriving data-driven insights from analysis, formulating those insights into concise storylines, and delivering presentations to senior executives to influence decisionmaking
• Excellent oral and written communication skills, along with the ability to translate business results into insight and consumable narratives for executive audiences (e.g. presentations, dashboards, etc.) 
• Additional experience leading strategic or business performance initiatives and/or organizational change initiatives as a part of prior responsibilities
• Self-starter with a desire to quickly learn and excel; willing and able to initiate, manage, and execute projects to influence and drive decisions with minimal supervision
• Trusted business partner who delivers operational excellence by understanding the needs of the business and identifying opportunities to improve financial results
• Solutions oriented, with track record of identifying and implementing creative solutions
• Ability to work independently, deal with ambiguity, operate in a cross-functional matrixed organization, and meet deadlines in a high-growth environment focused on driving business results
• Advanced Excel financial modeling, analytical and problem solving skills; Hyperion Essbase experience a plus 
• Degree in Finance, Accounting or Business Management, or equivalent work experience; MBA and/or CFA preferred

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $150,000 to $203,000.

Come join Intuit as a Principal Process Excellence Consultant for the Operational Excellence team! In this top-tier individual contributor role, you are the primary architect and governing authority for the process infrastructure across the Risk Operations department. You will define the end-to-end process strategy and serve as the final approver for the design and implementation of new operational frameworks. Leveraging expert-level Six Sigma principles and AI-driven automation strategies, you will ensure our global infrastructure—covering Underwriting, Fraud, and AML—is resilient, compliant, and optimized for intelligent growth.

Responsibilities

Key Responsibilities:

• AI Operations Strategy: Define and lead the roadmap for integrating Large Language Models (LLMs) and Machine Learning into core risk workflows, shifting the organization from manual FIFO processing to AI-enabled value-based prioritization.

• Human-in-the-Loop Architecture: Architect seamless "Human-in-the-Loop" systems where AI handles high-volume, low-complexity triage, allowing our specialist teams to focus on high-exposure, complex investigations.

• Algorithmic Governance: Serve as a key stakeholder in the governance of risk models, ensuring that AI-driven automated decisions are transparent, explainable, and aligned with our compliance and regulatory standards.

• Predictive Process Excellence: Move beyond reactive DMAIC cycles by utilizing predictive analytics and AI to identify potential process bottlenecks or emerging fraud trends before they impact the bottom line.

• Workflow Architecture: Architect and oversee the overhaul of complex workflows, ensuring seamless integration between technical risk tools and human-led Underwriting, Fraud, and AML reviews.

• Process Infrastructure Authority: Serve as the primary architect and final approver for all end-to-end process designs, ensuring that new implementations align with the broader organizational strategy.

• Impact Governance: Review and approve the impact analyses and business cases developed by Process Excellence consultants, ensuring data integrity and strategic alignment.

• Strategic Roadmap Ownership: Champion the multi-year process roadmap to executive leadership, providing the vision for a scalable and compliant Risk Ops infrastructure.

• Complex Problem Solving: Identify systemic opportunities for process change or system improvements across the entire risk organization, focusing on the complexities of money movement and global risk trends.

• Extreme Mentorship: Act as the SME lead for the department, taking time to teach and mentor Consultants and Manager (M2) levels to broaden their risk and business acumen.

Craft Skills & Leadership (Principal Level):

• AI Fluency: Demonstrated ability to bridge the gap between technical data science teams and operational investigators, translating complex model outputs into actionable, frontline process improvements.

• Advanced Process Excellence: The ability to evaluate and document business processes while managing a portfolio of 10+ high-stakes projects, including multi-year strategic initiatives, without the need for manager intervention.

• Risk Business Intelligence: A deep understanding of industry best practices, global risk concerns, and the regulatory environment to ensure our infrastructure survives economic and business shifts.

• Total Ownership: Takes immediate accountability for the outcome of the entire process ecosystem and successfully influences executive partners on the importance of infrastructure investments.

Qualifications

Qualifications:

• Expert Six Sigma Certification: Six Sigma expertise is highly preferred, with a proven history of governing large-scale process transformations.

• Fintech Leadership: 10+ years of experience leading operational excellence in a high-volume financial services environment (Risk, Fraud, or Lending preferred).

• Digital Transformation Experience: Proven track record of leading "Digital-First" transformations, specifically migrating legacy manual operations into AI-augmented or fully automated environments.

• Architectural Vision: Proven ability to design complex, multi-quarter technical and people-based systems that improve operational effectiveness.

• Executive Influence: Exceptional presentation and written communication skills, capable of gaining buy-in for multi-million dollar infrastructure shifts from VP and C-level leadership.

• Analytical Mastery: Sophisticated ability to analyze data and prioritize business problems across a diverse cross-functional landscape.

Additional Qualification:

Digital Transformation Experience: Proven track record of leading "Digital-First" transformations, specifically migrating legacy manual operations into AI-augmented or fully automated environments.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Atlanta, GA: $170,500   $200,609   $230,500

The Virtual Expert Platform (VEP) team sits at the center of how Intuit connects customers to trusted guidance—through Human Intelligence (HI), AI-powered experiences, and deeply integrated AI + HI workflows. VEP powers a multi-billion-dollar Services business (including QuickBooks Live and TurboTax Live), enhances Customer Success by combining AI with human expertise, and enables Sales and Growth motions by connecting prospects and customers to the right expertise at the right time.

VEP delivers configurable, reusable platform capabilities that connect customers and small- and mid-market businesses to many forms of expertise—ranging from self-help and AI-assisted experiences to live, real-time expert engagement—across all Intuit products. This VEP team manages the capabilities that determine the best way to route a customer to the right expert and expertise and builds and manages various capabilities that support this experience end to end. We are seeking an exceptional platform product manager who brings deep technical experience in building and scaling mission-critical platforms. The ideal candidate is a strategic thinker with strong technical acumen with a track record of delivering enterprise-grade platforms that unlock customer and business value.

Responsibilities

Responsibilites

Craft a platform product strategy in collaboration with the product development (PD), and architecture teams starting from customer requirements and understanding business goals.

Build a short and long term platform vision and roadmap in collaboration with Architecture, PD, and partner team stakeholders.

Manage the product management process from backlog grooming, roadmapping, including initiative and feature prioritization, in collaboration with colleagues from engineering and architecture. Drive the roadmap and execution from MVP to significant scale.

Manage upstream and downstream dependency requests and timelines.

Create product requirement documents based on the strategy, dependencies, long-term vision and customer needs and review and refine it with the architecture and PD team.

Drive technology and functional maturity of reusable platform components.

Communicate and coordinate with the program management team.

Work closely with architects and engineers to design secure and high-scale solutions that are easy for internal teams to integrate and deploy.

Adopt a data driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress and success.

Partner with program management to nail project execution and delivery by managing dependencies and plans across different services and teams.

Spend time with platform end-users to understand their pain points, gather insights on how we can solve big customer problems in a delightful way.

Qualifications

Qualifications

Bachelor's degree in Engineering, Computer Science, or related field.

5+ years of experience in product management or related field.

Deep understanding of product management processes.

Strong written and verbal communication skills.

Track record and prior experience working in platform PM roles, and in delivering platform capabilities that serve enterprise needs.

Proven experience in defining big visions and inspiring teams to deliver new innovations and impactful products, specifically to transform complex, manual processes into automated, self-service platforms.

Demonstrable technical depth in SaaS software development, build/release pipelines, and testing automation strategies. Must have experience with strong engagement with engineering and architecture teams.

A data-curious approach to defining success metrics, prioritizing requirements, and establishing quantitative baselines for process improvements.

AI competency and experience using AI in workflow or process automations.

Track record of working closely with customers and experience working closely with end-users (customers, experts and operators) to understand their pain points.

Excellent collaboration skills and a proven ability to lead execution across teams and influence across organizations. 

Domain knowledge in routing technologies, experience in AWS Connect, Twilio and other contact center technologies preferred though not mandatory.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Southern California $ 169,000- 229,000

Intuit’s Lighthouse program reflects our commitment to deeply understanding and serving our customers. We partner closely with a select group of customers to gain valuable insights that help us improve our products and deliver better experiences.

Through ongoing collaboration, these customers play an important role in shaping innovation and ensuring we continue to solve real-world challenges. Many also choose to share their experiences with Intuit, helping highlight the impact of our solutions across the broader community.

About the Role

We are seeking a highly strategic, operationally rigorous, and customer-obsessed leader to serve as Lighthouse Customer Engagement  Principal. This role serves as a key strategic partner to Lighthouse leadership, helping ensure operational excellence, program continuity, and sustained impact as the program scales.

You will serve as a trusted advisor to select Lighthouse customers while strengthening the operational backbone of the program. You will bring structure to ambiguity, elevate executive communications, drive process discipline, and ensure flawless execution across customer engagements.

This is a high-impact role for someone who combines operational excellence with executive presence, thrives in complexity, sweats the details, and is relentless in finding a way forward for customers and the business.

Responsibilities

What You’ll Do

Customer Champion & Trusted Advisor

• Own and deepen relationships with key Lighthouse customers, serving as their primary point of contact.

• Advocate internally to reduce friction, remove roadblocks, and influence product and experience improvements.

• Develop and execute engagement strategies aligned to customer outcomes and business priorities.

Startup Operator in a Matrixed Org

• Operate with agility in a fast-paced, evolving environment.

• Step beyond defined responsibilities to support broader customer-focused initiatives and strategic projects.

• Navigate and influence across a complex, cross-functional organization to deliver results.

Operations & Program Excellence

• Build and scale the operational infrastructure, processes, and engagement playbooks needed to support Lighthouse program growth with rigor and consistency.

• Drive disciplined execution across customer engagements by ensuring clear next steps, stakeholder alignment, and follow-through on commitments.

• Identify operational friction across teams and proactively remove barriers to deliver a seamless, high-touch customer experience.

Growth & Retention Strategist

• Identify expansion opportunities by uncovering unmet customer needs.

• Strategically connect customers to the breadth of the Intuit ecosystem to streamline operations and fuel growth.

• Drive retention through proactive engagement and value realization.

Strategic Outreach & Program Growth

• Partner with analytics to identify high-value prospects.

• Design and execute thoughtful, multi-channel outreach strategies to grow Lighthouse participation.

Cross-Functional Leadership

• Collaborate closely with Product, Marketing, Sales, Analytics, and other stakeholders.

• Influence roadmap discussions and advocate for Lighthouse priorities.

• Align teams around shared customer outcomes.

Qualifications

What You Bring

Customer Obsession
You are deeply committed to understanding customer needs and consistently exceeding expectations, especially at the executive level.

Comfort in Ambiguity & Startup Energy
You thrive in fast-moving environments, take initiative without waiting for direction, and are energized by building while scaling.

Strategic & Commercial Acumen
You have strong business instincts and a track record of driving measurable growth, retention, and customer impact.

Influence in a Matrixed Environment
You know how to lead without authority, align diverse stakeholders, and move complex initiatives forward.

Executive Communication Skills
You communicate clearly and persuasively, translating complex ideas into compelling narratives for senior audiences.

Industry Expertise
Experience in SaaS and financial technology (fintech) environments, with a strong understanding of subscription models, product-led growth, customer lifecycle management, and the regulatory and compliance considerations unique to fintech. 

Experience

• 7+ years in a senior customer-facing role (Operations, Customer Experience, Sales Engineering, or similar).

• Proven success driving growth, retention, and strategic customer outcomes.

• Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent experience. 

Nice to Have

• Experience with CRM systems (e.g., Salesforce, HubSpot)

• Familiarity with Intuit’s ecosystem

• Solution consulting experience

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Mountain View, CA - $197,000 - $266,500

San Diego, CA - $183,000 - $247,500

Responsibilities

• Own Governance, Adoption, and Alignment: Drive the enterprise-wide adoption of the SWP framework. You will manage the decision rights, policy standards, and accountability loops that ensure the workforce plan remains the "source of truth" for the organization. Manage key mechanisms to ensure senior leaders are aligned on tradeoffs and that exceptions are managed through a structured escalation process.

• Establish Standards to Pilot and Scale: Define the clear standards, data requirements, and processes necessary to successfully pilot the SWP framework within key business segments. Following successful pilots, you will lead the effort to scale these processes across the entire enterprise.

• Evolve the Model into an Agentic Capability: Partner closely with technology and Finance teams to co-create the roadmap for an AI-first SWP model. You will serve as the functional lead in evolving current methods into an automated, agentic capability that can model scenarios and predict gaps at scale.

• Translate Insights into Decisions: Partner with cross-functional teams to synthesize workforce insights, and translate insights regarding skills and capacity into actionable business decisions that are driven throughout the organization.

• Lead Strategic Interlock Sessions: Facilitate and lead critical interlock sessions between Finance, Talent Acquisition (TA), and HR. You will ensure that execution—including hiring pacing and budget allocation—is synchronized with the approved workforce planning direction.

Qualifications

• Systems Thinker: You possess the ability to see the "whole picture," understanding how a shift in business strategy creates ripple effects across skills demand, site posture, and financial guardrails. You naturally identify dependencies and risks across complex organizational boundaries.

• Governance and Operating Model Expertise: You have extensive experience leading complex enterprise-level operating models. You understand how to design and enforce governance structures that drive discipline and speed. You are an expert at defining decision rights and ensuring process adherence across diverse teams.

• AI-First Approach: You approach every operational challenge through an AI-first lens. Instead of defaulting to manual coordination or spreadsheets, you look for ways to leverage automation and emerging AI technologies to solve problems, generate insights, and scale operating systems efficiently.

• Executive Presence and Partnership: You will be a key partner to leaders across the business. You must be able to lead high-stakes sessions, influence leaders, and navigate complex organizational tradeoffs with clarity.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 197,500- 267,000

Southern California $ 190,500- 257,500

This role plays a critical part in enabling Intuit’s growth, operational excellence, and innovation. In this role, you will develop category strategies, lead negotiations, and manage critical supplier relationships across marketing services. You will connect third-party capabilities with Intuit’s value chain to optimize investments, manage risk, and unlock value across marketing teams. You will collaborate with senior leaders across Intuit to identify opportunities for operational improvements, cost optimization, and risk mitigation, ensuring best value from third-party investments. You’ll influence through expertise, data, and clear communication—remaining hands-on while driving measurable business outcomes. 

This role requires a strategic, highly analytical leader and strong connector who can synthesize insights across third-party partners, Intuit’s value chain, and business outcomes to drive growth and innovation. You will develop and execute sourcing and category strategies, identify and quantify value opportunities, and lead RFx processes and complex vendor negotiations to deliver measurable impact.

Responsibilities

• Category Leadership & Transformation
   Develop and execute comprehensive sourcing and category strategies across key marketing areas, including Media, Creative, Social, Influencer Marketing, and Public Relations. Lead a portfolio of complex, high-impact initiatives that drive business and operating model transformation through innovative sourcing approaches, process optimization, and scalable governance. 

• Strategic Sourcing

Own and lead end-to-end strategic sourcing initiatives—from demand assessment and market analysis through sourcing strategy development, competitive processes (RFPs, RFQs), and supplier selection—to align with business objectives. Optimize total cost of ownership by evaluating commercial models, performance metrics, and risk, while maximizing long-term value through scalable solutions, strong governance, and outcome-based partnerships.

• Complex Negotiation & Contracting
   Lead high-stakes, high-value negotiations with global marketing suppliers to achieve best-in-class commercial outcomes and manage risk. Drive the development and negotiation of MSAs and SOWs in close partnership with Legal, Finance, Data Security, and other cross-functional stakeholders.

• Supplier Relationship Management (SRM)
   Design and lead a strategic SRM model to govern and strengthen critical supplier partnerships. Drive performance management through regular business reviews, data-driven scorecards, and continuous improvement initiatives focused on quality, cost, delivery, and innovation.

• Strategic Business Partnership
   Act as a trusted advisor and primary sourcing partner to senior Marketing leaders. Translate complex business needs into actionable sourcing strategies that support growth, innovation, and financial objectives.

• Data-Driven Value Creation
   Leverage data, analytics, and AI-enabled tools to conduct spend analysis, scenario modeling, and sourcing evaluations. Build clear, fact-based business cases that quantify value, inform decision-making, and track measurable outcomes.

• Cross-Functional Program Leadership
   Lead high-impact, cross-functional sourcing initiatives from strategy through execution, managing priorities, timelines, and stakeholder alignment to deliver results at scale.

• Process Optimization & Governance
  Drive continuous improvement of sourcing processes and governance to increase efficiency, reduce cycle times, and ensure compliance.

Qualifications

Experience & Education

• Bachelor’s degree in Supply Chain, Business, Marketing, Finance, or related field; advanced degree preferred
  
  

• 10+ years of strategic sourcing and category management experience
  
  

• 8+ years of hands-on marketing services sourcing experience
  
  

• Proven ownership of enterprise-critical initiatives with executive visibility
  
  

Data, Digital & Analytics

• Strong expertise in spend analytics, cost modeling, and should-cost analysis
  
  

• Ability to translate complex data into clear, executive-ready insights
  
  

• Hands-on experience with source-to-pay platforms (e.g., Coupa) and the end-to-end procurement lifecycle
  
  

• Practical experience using AI-enabled and digital tools to improve sourcing effectiveness and efficiency
  
  

Core Competencies

• Category Strategy & Transformation: Ability to design and evolve category strategies that drive business outcomes, optimize supplier ecosystems, and embed process automation and governance
  
  

• Negotiation & Contracting: Proven success leading complex, high-value negotiations and structuring MSAs and SOWs
  
  

• Program Leadership: Ability to independently lead multiple cross-functional initiatives in fast-paced, ambiguous environments
  
  

• Executive Influence: Strong communication skills with the ability to influence senior stakeholders through data and expertise
  
  

Additional Requirements

• Resume/CV submission required
  
  

• Background check required
  
  

• Up to 20% travel
  
  

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $183,000 - $248,000.

We are seeking a Director of Product Management to lead three of our most strategic priority verticals: Manufacturing, Healthcare, and Tech. This leader is a unique blend of a General Manager and a Product Manager—someone who is a recognized thought leader at industry events but can also navigate complex internal technical dependencies to ship a roadmap.

You will own the "Command Center" vision for these industries, ensuring that Intuit becomes the primary operating system for product-based businesses and specialized service providers. This role requires a bold product thinker who can operate at platform scale, build 0→1 capabilities, and transform a traditional ERP paradigm into an AI-driven operating system for mid-market businesses in these industries.

Responsibilities

1. Define & Deliver the Vertical ERP Vision
   • Build a comprehensive strategy and roadmap for "Vertical Editions" in Manufacturing, Healthcare, and Tech.
   • Reimagine the user experience to create an industry-specific "Command Center" for key roles within each vertical.
   • Drive meaningful differentiation that positions Intuit as a superior alternative to generic ERP competitors.
2. Lead Industry-Specific Innovation
   • Manufacturing & PBB: Own the vision for Advanced Inventory Management and Product-Based Business (PBB) workflows.
   • Tech & SaaS: Lead the strategy for revenue management, ASC 606 accounting, and SaaS-specific financial leadership.
   • Healthcare: Define the domain strategy and compliance-ready roadmap for healthcare providers and related services.
3. Drive Ecosystem & Partner Strategy
   • Evangelize how to leverage an ecosystem of "best-in-class" 1st and 3rd party technologies to create a "1+1=3" data integration value proposition.
   • Work closely with Value Added Resellers (VARs), strategic partners, and industry influencers to scale market presence.
   • Act as the external face of Intuit for these industries in Press, PR, and at critical industry events.
4. Build & Scale a Domain-Expert Organization
   • Lead and develop a high-performing team of PMs and Subject Matter Experts (SMEs) in key industry domains.
   • Establish outcome-driven OKRs that align vertical-specific features with overall Mid Market revenue and growth targets.
   • Foster deep cross-functional partnerships with Engineering, Sales, and GTM teams to ensure successful market entry.

Qualifications

• Leadership & Strategy: 10+ years in product management, including 4+ years leading managers.
• Domain Expertise: Deep understanding of Manufacturing (inventory/supply chain) plus Healthcare (regulatory/ops), or Tech (SaaS/606).
• The "GM" Mindset: Demonstrated ability to manage revenue, understand market trends, and act as a public-facing thought leader.
• Technical Breadth: Familiarity with how to combine 1st and 3rd party data via APIs and integrations to solve industry-specific problems.
• B2B SaaS Background: Experience in ERP or complex B2B platforms, with a focus on "Edition-based" product tiers.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $278,000.00 - 376,000.00

Role Details: This is a Hybrid role requiring 3 days in the office per week. The ability to work Saturdays and some holidays is required.

Intuit’s Global Business Solutions Group (GBSG) is dedicated to delivering tools and services that significantly enhance a Small Business' ability to manage their cash flow. The Fintech Risk Operations team protects our small business customers and Intuit from financial losses, fraud, and compliance risk.

We're seeking a highly motivated and detail-oriented Manager 1, who is passionate about coaching and developing people. You will lead a team of personnel who investigate and adjudicate risk across multiple workflows—including, but not limited to, Identity Verification (IDV), Initial Underwriting (IUW), Transactional Fraud Monitoring, and Chargeback processing.

The ideal candidate must have a track record of coaching team members leading to increased performance, strong problem-solving and decision-making abilities, and the ability to lead in a dynamic and evolving landscape. Your team members will receive cross-training and assignments across various workflows to support business needs while rapidly expanding their skills and competencies. This role requires direct customer interaction via phone and email to resolve complex customer issues. 

Responsibilities

• Team Leadership & Performance Coaching: 

  • Lead, mentor, and inspire a team of risk operations analysts, serving as a multi-domain subject matter expert (e.g., Fraud, IDV, KYC/KYB) to foster a high-performance culture defined by precision, critical thinking, and ownership. 

  • Actively develop this expertise in your team by translating business goals into individual performance objectives. 

  • Deliver consistent, actionable coaching through regular 1:1s, live case reviews, and quality assurance (QA) analysis, specifically targeting the enhancement of analytical rigor, investigative accuracy, and sound, data-driven risk decisions.

• Operational Excellence & Proactive Risk Management: 

  • Drive team performance to exceed core operational KPIs (e.g., alert review SLAs, decision quality, false positive rates). 

  • Ensure meticulous documentation and adherence to all Standard Operating Procedures (SOPs) through a robust Quality Assurance (QA) program. 

  • Utilize performance and QA data as a primary coaching tool to identify knowledge gaps and guide targeted performance improvements. 

  • Empower your team to act as a critical control point, leading them in proactively identifying, assessing, and documenting operational and financial risks in new product features, system changes, and policies, ensuring robust mitigation strategies are in place prior to launch.

• Change Leadership & Adaptability: 

  • Act as a visible change champion, translating strategic shifts (e.g., new risk models, policy changes, organizational structures) into a clear "why" for your team. 

  • Proactively coach your team for resilience and adaptability, identifying and developing the skills needed to succeed in a constantly evolving fintech environment. 

  • Proactively monitor regulatory changes and emerging industry risk trends, translating them into actionable updates for your team's playbooks and controls. 

  • Lead readiness initiatives by mobilizing talent, defining new operational playbooks, and partnering across the organization to ensure system and tool readiness.

Qualifications

• Proven People Leadership: 3+ years of formal people leadership experience, with a demonstrated track record of coaching and developing high-performing operational teams (e.g., Risk, Fraud, Compliance, Trust & Safety).

• High-Performance Coaching: A true "player-coach" mindset with a passion for talent development. You must have proven success in building and scaling teams by setting clear expectations, delivering actionable feedback, and fostering a culture of accountability and empowerment.

• Resilience & Change Management: Demonstrated ability to lead a team through high-pressure, ambiguous, or rapidly changing environments. You are a source of stability and focus, capable of guiding your team through complex organizational and procedural changes.

• Deep Domain Knowledge: 5+ years of hands-on experience in a high-growth risk operations environment (e.g., fintech, payment processing, banking, or credit). Specific expertise in small business (SMB) or B2B risk is strongly preferred.

• Operational Excellence: A strong "bias for action" coupled with a deep understanding of operational management. You must have experience being directly responsible for team performance against critical KPIs (e.g., SLAs, quality, productivity) and implementing smart, data-driven plans to drive results.

• Compliance & Controls Mindset: Proven ability to drive a culture of compliance, not just adherence. Experience in managing operations governed by strict regulatory requirements, internal policies, and SOPs (e.g., BSA/AML, KYC/KYB, Reg E).

• Technical Aptitude: High degree of comfort and fluency with modern operational tools. This includes experience with case management systems, data visualization tools (e.g., Looker, Tableau), and the ability to quickly master new proprietary systems.

• Data-Driven Decision Making: Highly analytical with a process excellence (e.g., Six Sigma, Lean) mindset. You must be able to move beyond what happened and use data to identify the root cause of problems, measure performance, and build a business case for change.

• Strategic Communication & Influence: Excellent verbal and written communication skills. You must be able to use data to tell a compelling story to motivate your team, report on performance, and effectively influence partners and leaders in a matrixed environment (especially in Product, Engineering, and Compliance).

• Bachelor’s degree in Management, Finance, Risk Management, or a related field.

• Professional certifications such as CFE (Certified Fraud Examiner) or ACAMS (Association of Certified Anti-Money Laundering Specialists) is preferred.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Plano, TX: 99,500 - 135,000

The opportunity: TurboTax is the undisputed market leader in DIY taxes, but our aspirations are much larger. We are transforming from a software tool into a comprehensive service-led platform where our experts partner with customers to power their prosperity. As the Director of Design for Assisted Tax, you will lead the evolution of how human expertise and AI-driven technology converge to solve the most complex financial problems for over 50 million Americans.

Responsibilities

Strategic leadership & business acumen

• Champion the service evolution: Lead the articulation and advancement of Intuit’s overarching design vision and strategy for assisted services. You will define the design language for how human expertise and AI-driven intelligence converge to create a "done-for-me" experience that prioritizes peace of mind over task completion.
• Customer-first strategy: Serve as the primary advocate for customers within the organization, ensuring their voices are heard at the executive level. Utilize research and performance insights to ensure every design decision directly improves service outcomes and drives unparalleled user experiences.
• Ecosystem orchestration: Act as a strategic connector and catalyst, translating high-level business initiatives into actionable design efforts across business units. You will create the blueprint for personalized, year-round service relationships that extend far beyond the tax season.
• Executive influence: Communicate design strategies, user insights, and complex systems thinking to C-level executives and senior leaders. Influence executive decision-making by building trust and demonstrating how design advances business outcomes.

Innovation, AI, & tech acumen

• AI-Powered Experiences: Shapes, cultivates, and promotes the design vision for AI, translating high-level AI-led initiatives into actionable product efforts. Lead the design of AI-driven capabilities that act as a proactive assistant for both the customer and the tax expert.
• Data-informed empathy: Harness a comprehensive understanding of data and technical capabilities to uncover opportunities and drive innovative solutions that exceed customer expectations.
• Systems thinking: Advance design maturity in areas of platform coherence and end-to-end journey design.

Operational excellence & velocity

• High-velocity leadership: Operates with a relentless bias for action and a "can-do" entrepreneurial mindset. You act as a catalyst for the organization, moving with high speed to translate vision into service-led outcomes, unblocking cross-functional teams, and rapidly iterating on AI-driven experiences to stay at the forefront of the market.
• Evidence-based iteration: Foster a culture of rapid prototyping focused on service interactions; use data to refine the expert-customer handoff and adjust rapidly as new service patterns emerge.
• Cross-functional orchestration: Navigate intricate stakeholder ecosystems with agility, aligning executive-level partners to remove organizational friction and championing design-driven initiatives that deliver significant customer benefits.

Organizational & people leadership

• Build high-performing teams: Lead and develop an organization of 15+ design managers and senior individual contributors.
• Talent development: Effectively recruit, develop, and retain top-tier design talent, building leadership depth across the org.
• Culture of excellence: Champion a culture of inclusivity, creativity, and craft excellence, making design a cornerstone of the organization's success.

Qualifications

• Experience: 12+ years in product design, with a proven track record of leading senior ICs and managers.
• Designing for a service: Deep expertise in orchestrating human-led experiences where the digital product acts as a conduit for expertise.
• Technical proficiency: Mastery in leveraging technology, AI, and emerging trends to deliver personalized "done for you" experiences.
• Strategic impact: Demonstrated ability to influence at the C-level and drive results across the organization's strategic initiatives.
• Mindset: Entrepreneurial "can-do" attitude with a relentless focus on the user's ultimate success and long-term bottom-line impact.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area - $276,000.00 - 373,000.00, San Diego - $255,000.00 - 344,500.00

Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small business, and self-employed customers around the world the opportunity to prosper. We are looking for talent to join Intuit’s Foresight AI team. The team’s mission is to develop emerging technologies, user experiences, AI capabilities and products that have the potential to be transformative to our customers and business. The Foresight AI team ensures that these AI capabilities are delivered to our customers as well as developers and AI scientists across the company. The team also builds end-to-end applications, thus providing our customers the benefit to enjoy the transformative technologies.

Role Summary

Come join the team as a Staff Machine Learning Engineer. We are seeking a highly skilled ML engineer passionate about building a world-class platform at a high scale, specifically focused on delivering AI capabilities. You will be part of a vibrant team of AI Scientists and ML Engineers, helping to build the next generation of awesome products and experiences using cutting-edge Generative AI technology. If you love having stretch goals, challenges, and making customers incredibly happy while fostering your obsessive need for perfect code and user experience, this is the job for you.

Responsibilities

• Design, implement, and enhance services at large scale, specifically focusing on improving Generative AI inference, quantization, optimization, finetuning, and evaluation.

• Use your coding expertise to design and implement scalable, modular, and secure services.

• Develop backend systems that support serving of LLMs and AI Agents at scale, utilizing the latest industry tools and techniques.

• Work cross-functionally with product managers, AI scientists, business units, and other engineers to understand, implement, refine, and design Generative AI models.

• Help automate, deliver, monitor, and improve GenAI solutions while taking end-to-end responsibilities including technical documentation and automation tests.

• Interact with a variety of data sources, working closely with peers to refine features from the underlying data and build end-to-end pipelines.

• Resolve defects and bugs during testing, production, and post-release patches, and participate in peer code reviews.

• Explore the state-of-the-art technologies and apply them to deliver customer benefits.

Qualifications

• 7+ years of active software engineering experience with a focus on building AI driven applications, machine learning systems, and microservices at large scale.

• Proven experience building AI products serving at high scales, coupled with experience designing and developing Generative AI architectures.

• Extensive knowledge of large language models (LLMs) and building agents at scale is a great plus.

• Experience with LLM tools and frameworks such as LangChain, vLLM, and the HuggingFace toolkit.

• Proficiency in Java and Python, as well as data oriented languages, tools, and frameworks like Spark.

• Strong understanding of Software Design, Architecture, and working with cloud technologies, in particular AWS, and container technologies like Docker, Kubernetes, and KubeFlow/MLflow.

• Solid software engineering fundamentals, including version control systems (Git, Github), the ability to write production-ready code, and an understanding of data structures, algorithms, and performance implications.

• Experience with machine learning techniques (classification, regression, clustering), mathematics fundamentals (linear algebra, calculus, probability), and data processing tools (relational, NoSQL, stream processing).

• Bachelor, Master’s, or PhD degree in Computer Science or a related field, or equivalent practical/work experience.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. 

Within Intuit’s business platform, the Services Group is $3B+ in annual revenue and solves key jobs such as getting paid and getting capital, and paying and managing workers. Across these experiences we are revolutionizing speed to benefit by evolving from end-to-end workflows where our customers do the work to done-for-you experiences where the work is done for our customers. We are creating transformative product experiences powered by AI Agents where businesses expect Intuit, as their source of truth and system of record for their financials, to provide intelligent insights into their cash flow and upcoming expenses, to help them get invoices paid faster, to complete payroll on their behalf, and to offer capital right when they need it.

Intuit is looking for a Director of Biz Ops & Strategy to serve as a critical strategic and operational partner for our Services business unit, serving as a key member of the Services leadership team. You will be accountable for driving key in-year growth initiatives across Product, Engineering, and Go-To-Market teams, defining our 3-year growth strategy, and perfecting and running the business operating system. The ideal candidate is a "full-stack" leader—someone who can look around corners to shape a 3-year vision, while rolling up their sleeves to drive the monthly operating rhythm and unlock execution velocity today.

If you're a strategic, data-driven leader with clear thinking, problem-solving orientation, and a proven track record of owning and driving end-to-end to deliver outcomes in growth businesses, we want to hear from you. Come join us and help build the future!

Responsibilities

This is a high-impact role where you'll drive strategy and execution within the Services group. Here’s a snapshot of what you'll be doing:

Define & Operationalize the 1- and 3-Year "Plan to Win"

• Partner with the Services Leadership Team to shape the overarching strategy and long-term vision for the business unit.
• Identify and define cross-segment, "better together" opportunities that create a durable competitive advantage for Intuit.
• Ensure the Services business is strategically represented and positioned at the enterprise level, leading the narrative for corporate planning, budgeting, and investment/headcount reviews.

Own the Services Operating Cadence & Accountability System

• Build, implement, and run the “Services Operating System” to establish a rigorous, predictable rhythm of the business.
• Lead Monthly Business Reviews (MBRs), leadership reporting, and priority reviews.
• Cut through the noise to surface the "few metrics that matter," driving data-informed decisions and ensuring durable, predictable execution across the org.

Drive Strategic Growth Priorities & Cross-Functional Initiatives

• Create absolute clarity, align disparate teams, and unlock velocity on the top 3 growth priorities for the Services business.
• Diagnose bottlenecks and drive complex initiatives that require intense focus, cross-team alignment (specifically bridging Tech/Engineering and GTM), and accountability.
• Act as a change agent, continually optimizing processes to improve business outcomes and operational agility.

Qualifications

We're looking for a dynamic and experienced leader who can hit the ground running. Here's what you'll need:

• Experience: 10+ years of progressive experience in corporate strategy, management consulting, or a related field within the tech/SaaS industry.
• Executive Presence: Proven experience partnering with and influencing C-suite and VP/SVP-level executives. Ability to build trust, challenge courageously, and drive leadership alignment.
• Operational Rigor: Deep expertise in building and running operating cadences (MBRs, OKRs, strategic planning cycles) for complex, scaled business units.
• Cross-Functional Leadership: Demonstrated success in bridging the gap between highly technical teams (Engineering, Product) and commercial teams (Go-To-Market, Sales, Marketing).
• Analytical Chops: Strong financial and analytical acumen; ability to distill complex data sets into clear, actionable executive-level insights.
• Bias for Action: A high-velocity operator who thrives in ambiguity, knows how to diagnose root causes of execution drag, and can independently drive solutions.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $257,000.00 - $347,500.00

From guiding Tax Experts through complex situations, to inspiring your staff to deliver a best-in-class customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This is your opportunity to make a measurable impact - on your store's success, your team's growth, and your community's ability to get their taxes done easily and with confidence.

This role is nonexempt and requires onsite presence at a TurboTax retail location in the Dallas-Ft. Worth metro area in the United States.

Responsibilities

Leadership & Team Coaching:

• Provide ongoing coaching and mentorship to develop team skills and confidence.
• Deliver constructive feedback and recognition that drives engagement and performance.
• Conduct performance reviews and set clear, motivating goals for each team member
• Foster a collaborative, high-energy culture where employees feel valued, supported, and inspired to deliver their best work.

Customer Experience & Advocacy:

• Ensure exceptional customer service and smooth customer journeys, from initial greetings by Concierges to Local Tax Experts’ filing support.
• Personally handle escalated customer concerns and ensure swift resolution.
• Monitor and analyze customer feedback to enhance the store experience and implement continuous improvements.

Operational Excellence:

• Oversee all store operations, including scheduling, facility compliance, and technology troubleshooting.
• Ensure adherence to company policies, security standards, and regulatory requirements.
• Maintain an organized and welcoming store environment to facilitate efficient operations and an exceptional customer experience.

Store Performance Management:

• Own and manage the store’s P&L and key performance indicators (revenue, funnel conversion, operational efficiency, customer satisfaction.
• Analyze store-level customer feedback to identify service improvement opportunities and enhance the customer journey.
• Partner with corporate leadership to implement innovative strategies for revenue growth and operational excellence.
  

Community Engagement:

• Advocate for the store as a trusted, valuable community resource.
• Develop strong relationships within the local community to promote the TurboTax brand and establish the store as an accessible financial help center.
• Participate in local events or networking opportunities to attract and retain customers.

Tax Expertise:

• Leverage your deep understanding of taxes to personally support customer filings during peak periods or when team support is required.
• Guide Local Tax Experts through complex tax questions, leveraging your knowledge and expertise to ensure accurate, compliant filings.

Qualifications

• 3+ years in retail management, service industry leadership, or customer-facing leadership roles.
• Preferred: Extensive prior experience preparing individual returns.
• Prior experience as a people manager.
• Proven success managing KPIs and achieving operational benchmarks.
• Experience handling escalated customer complaints and delivering successful resolutions.
• Preferred: Active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws is a plus.

Skills & Competencies:

• Leadership: Strong ability to inspire, engage, and develop a team of tax professionals and customer support staff.
• Customer Centricity: Passionate about delivering “wow” experiences to customers and fostering loyalty.
• Operational Acumen: Strong command of store operations, including inventory, scheduling, and compliance.
• Problem Solving: Quick decision-making ability, with the agility to address challenges in real time.
• Data Analytics: Skilled in using data to assess performance, identify trends, and make informed decisions.
• Communication: Clear verbal and written communication skills, with the ability to collaborate across all levels (team, peers, corporate).
• Community Engagement: Experience building rapport and credibility within a community to boost presence and trust.
• Tech Proficiency: Strong grasp of platforms like Microsoft Office, scheduling tools, and reporting software.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position in TX is: $41.50 - $56.00 / hour

From guiding Tax Experts through complex situations, to inspiring your staff to deliver a best-in-class customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This is your opportunity to make a measurable impact - on your store's success, your team's growth, and your community's ability to get their taxes done easily and with confidence.

This role is nonexempt and requires onsite presence at a TurboTax retail location in the NYC Metro in the United States. 

Responsibilities

Leadership & Team Coaching:

• Provide ongoing coaching and mentorship to develop team skills and confidence.
• Deliver constructive feedback and recognition that drives engagement and performance.
• Conduct performance reviews and set clear, motivating goals for each team member
• Foster a collaborative, high-energy culture where employees feel valued, supported, and inspired to deliver their best work.

Customer Experience & Advocacy:

• Ensure exceptional customer service and smooth customer journeys, from initial greetings by Concierges to Local Tax Experts’ filing support.
• Personally handle escalated customer concerns and ensure swift resolution.
• Monitor and analyze customer feedback to enhance the store experience and implement continuous improvements.

Operational Excellence:

• Oversee all store operations, including scheduling, facility compliance, and technology troubleshooting.
• Ensure adherence to company policies, security standards, and regulatory requirements.
• Maintain an organized and welcoming store environment to facilitate efficient operations and an exceptional customer experience.

Store Performance Management:

• Own and manage the store’s P&L and key performance indicators (revenue, funnel conversion, operational efficiency, customer satisfaction.
• Analyze store-level customer feedback to identify service improvement opportunities and enhance the customer journey.
• Partner with corporate leadership to implement innovative strategies for revenue growth and operational excellence.
  

Community Engagement:

• Advocate for the store as a trusted, valuable community resource.
• Develop strong relationships within the local community to promote the TurboTax brand and establish the store as an accessible financial help center.
• Participate in local events or networking opportunities to attract and retain customers.

Tax Expertise:

• Leverage your deep understanding of taxes to personally support customer filings during peak periods or when team support is required.
• Guide Local Tax Experts through complex tax questions, leveraging your knowledge and expertise to ensure accurate, compliant filings.

Qualifications

• 3+ years in retail management, service industry leadership, or customer-facing leadership roles.
• Preferred: Extensive prior experience preparing individual returns.
• Prior experience as a people manager.
• Proven success managing KPIs and achieving operational benchmarks.
• Experience handling escalated customer complaints and delivering successful resolutions.
• Preferred: Active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws is a plus.

Skills & Competencies:

• Leadership: Strong ability to inspire, engage, and develop a team of tax professionals and customer support staff.
• Customer Centricity: Passionate about delivering “wow” experiences to customers and fostering loyalty.
• Operational Acumen: Strong command of store operations, including inventory, scheduling, and compliance.
• Problem Solving: Quick decision-making ability, with the agility to address challenges in real time.
• Data Analytics: Skilled in using data to assess performance, identify trends, and make informed decisions.
• Communication: Clear verbal and written communication skills, with the ability to collaborate across all levels (team, peers, corporate).
• Community Engagement: Experience building rapport and credibility within a community to boost presence and trust.
• Tech Proficiency: Strong grasp of platforms like Microsoft Office, scheduling tools, and reporting software.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position in New York is: $43.50-$59.00 / hour.

Come join Intuit as a Senior Risk Operations Process Excellence Consultant! This role is a key driver for the process infrastructure within our Fintech Risk Operations organization. You will be responsible for architecting, managing, and optimizing our processes and tools that power our risk operations teams. Leveraging Lean Six Sigma principles, you will transform end-to-end workflows to ensure our Risk Ops organization is scalable, compliant, and efficient.

Responsibilities

Responsibilities:

• Infrastructure & Workflow Redesign: Architect and overhaul the end-to-end Risk Operations workflow, including Underwriting, Fraud, Compliance, and AML reviews.

• Process Mapping & Ownership: Take complete ownership of the process lifecycle—designing, mapping, and executing new frameworks using Six Sigma methodologies to eliminate waste and variance.

• Strategic Communication: Champion the process roadmap to stakeholders and leadership, providing clear data-driven insights on operational impact.

• Cross-Functional Leadership: Support multi-quarter initiatives, bridging the gap between technical and business requirements.

• Solution Development: Partner across the organization to identify, quantify, and prioritize business friction points, developing high-quality solutions that improve operational effectiveness.

• Continuous Improvement Culture: Relentlessly drive a "Continuous Improvement" mindset, utilizing DMAIC frameworks to refine operations even after initial targets are met.

• Business Case Architecture: Develop compelling, data-backed business cases that justify infrastructure investments and illustrate the long-term benefits to the customer and the company.

Qualifications

Qualifications:

• Six Sigma Expertise: Green Belt certification (or equivalent experience) is highly preferred, with a proven track record of applying Lean principles to financial services.

• Fintech Experience: 5+ years of experience leading operational or process excellence projects.

• Systems Thinking: Deep understanding of how process infrastructure interacts with Risk/Fraud tools.

• Strategic Vision: Ability to think long-term and align Risk Operational Excellence initiatives with the broader corporate strategy.

• Change Management: Exceptional leadership skills with the ability to navigate constant prioritization and resource shifts while advocating for operational needs.

• Executive Presence: Masterful verbal, written, and presentation skills; comfortable distilling complex process architecture into impactful summaries for executives.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Plano, TX: $99,000   $116,296   $133,500