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Director Development
Location(s): Bengaluru, IndiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
At our India Development Center (IDC), Intuit India's Dream is to be the innovative, entrepreneurial center where individuals create solutions that revolutionize millions of lives worldwide. We achieve success by empowering employees to excel, leveraging proximity to emerging markets and capitalizing on co-located Intuit businesses.
At Intuit we believe everyone has the right to prosper, which is why our mission is ‘Powering Prosperity Around the World’. Being a mission-driven company includes living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are part of, and the way we treat every person that is a part of the Intuit family.
Our products, including TurboTax, QuickBooks, Credit Karma and MailChimp, help solve our customers’ most important problems to help them make more money, save time, and make financial decisions with confidence.
Intuit was founded in 1983 by Scott Cook and Tom Proulx and went public in 1993. Today, with a customer base of over 100 Million, over 10,000 employees, Intuit serves customers worldwide in 19 locations and 9 countries by using our AI-driven expert platform to deliver powerful solutions for our customers’ most important financial problems. And as much as we have re-invented our products and services, we have always stayed true to our core values.
Delivering on our mission on behalf of customers also means going beyond the products and services. We are committed to leaving the world a better place than we found it by delivering job readiness and creation through our Prosperity Hub Program, making a positive impact on climate with our focus on becoming twenty times carbon positive by 2030 and our unrelenting commitment to diversity, equity, and inclusion.
We’re proud to have a culture that attracts top talent and empowers them to do the best work of their lives. When employees know they can bring their whole selves to work – that translates into an environment that has been recognized as one of the world’s best and most innovative places to work year upon year.
Intuit is looking for a Director of Product Development, QuickBooks Online Advanced.
QuickBooks is the flagship accounting software from Intuit that fuels millions of small business owners and accountants across multiple countries globally. QuickBooks is truly the operating system behind small business accounting and comes in multiple flavors – QuickBooks Online, QuickBooks Desktop as well as the mobile edition. The Small Business Group provides multiple offerings of QuickBooks features such as Core Accounting, Payments, Payroll, Point of Sale (POS). Built on cutting edge technologies by world class engineers based on Global Engineering Principles, the SBG product development team fosters innovation, provide the best-in-class experience to our small business owners, accountants and through Design for Delight, Rapid Prototyping, Fail Fast and Agile processes.
https://quickbooks.intuit.com/smallbusiness/
QuickBooks Online Advanced is the disruptive solution in the cloud for growing mid markets. As mid markets grow in transaction size and volume, QuickBooks Online Advanced provides the customers with efficient workflows and solutions that help them save better. QuickBooks Online Advanced also provides them with unique solutions to tailor their custom requirements such as custom roles, custom fields and smart reporting. In addition, QuickBooks Online Advanced also provides them with premium care including the white glove program Priority Circle. For more details, please refer to https://quickbooks.intuit.com/accounting/advanced/
The QuickBooks Online Advanced was launched by a small engineering team in August 2018 and the product development is fully owned end to end in Bangalore center (Intuit India Development Centre). The team cherishes its start up engineering culture and takes pride in world class engineering practices such as engineering excellence, operational excellence, customer empathy and data-based decision making.
The ideal candidate’s experience encompasses technical architecture and/or software development, business strategy, and people management experience. This executive will have an ability to leverage prior success building and re-architecting products and platforms that run at scale.
Qualifications
- Computer Science degree or equivalent with 15+ years of experience in the software product industry in senior architecture and software development roles
- Demonstrated ability to deliver high quality SaaS and PaaS products/platforms that serve millions of customers
- Experience transitioning a monolith to a Cloud-based, service-oriented architecture
- Proven ability to lead and influence large distributed product development efforts
- Ability to establish technology sourcing directions for the product division and provide context for these decisions to the company
- Understanding of industry-leading technology/solutions in big data and machine learning. In-depth knowledge of industry best practices, technologies, architectures and emerging technologies
- Proven track record of outstanding business outcomes with effective and fast decision making that takes into account the interests of all four key stakeholders – employees, customers, shareholders, and partners
- Experience in making successful trade-offs that balance the short and long term product goals
- Experience driving engineering design using Agile process to drive innovation, accelerate decisions and outcomes while minimizing risk
- Proficiency in one or more key technologies including React, Java, Javascript, NoSQL; exceptionally competent in front-end and back-end architecture & design
- Experience using data insights for product refinement
- Ability to work well through ambiguity, confidence in making tough calls and leading through adversity with a sharp focus on the eventual right outcomes
Responsibilities
- Technology Strategy - The Director of Product Development, QBO Advanced will lead the technical strategy and drive teams in delivering and growing a successful Mid-Market to Enterprise solutions for the customers. Deliver high quality customer-driven software offerings products to market that simplify and solve for current customer needs while building for the future.
- Organizational Leadership - The role requires leading multiple teams in a complex domain that serves both as a platform/capability for others while also serving majority of the feature needs for small business customers. Partner with senior engineering leaders and business leaders to influence organizational and structural change as well as build strong engineering teams
- Boundary-less Leadership - The leaders drive/partner closely with multi-disciplinary teams across Product, Design, Partnerships, Marketing, and Customer Support to deliver customer outcomes
- Platform Mindset - Drive and deliver an open platform that fosters open contribution within the company and with the external developer and Mid-Market to Enterprise industry. Drive companywide initiatives like platform and data architecture, process, rubrics for technology career tracks, hiring/coaching senior individual contributors
- Operational Excellence - Be a key contributor to ensure the product is highly secure, available, scalable, resilient, and cloud ready. Inspire team’s innovation and deliver quality at speed across product offerings and platform services
- People Leadership - Execute to success through diligent planning, attention to detail, effective delegation, efficient decision making, and individual/team accountability. Perform role of counselor and coach; provide input and guidance into the staffing process; actively attract, retain, and develop talent
- Speed as a Habit - Can operate in a fast-moving environment, make quick decisions and execute fiercely to deliver outcomes.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
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Hiring process
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