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Job Details

2020-17496 -

Product Marketing Manager - TurboTax Live

Location(s): San Diego, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Come join the TurboTax Live Strategy Team as a Marketing Manager, where you will help craft the future of TurboTax Live, one of the fastest growing businesses at Intuit. You will contribute to the development of the Go To Market plan, working across marketing channels, design, product, customer success and research, in a highly collaborative and influential role.  We’re looking for a forward thinking, self-starter, who has solid experience translating consumer insights into product and marketing experiences.

What you'll bring

  • 3 - 5+ years professional experience in marketing (SaaS company experience preferred)
  • Bachelor degree required; MBA a plus
  • Strong experience uncovering new qualitative and quantitative customer insights and leveraging deep empathy to drive decisions and influence E2E customer experiences
  • Demonstrated problem solving skills with strong ability to manage ambiguity
  • Strong data analysis skills, with experience in hypothesis driven testing, test result analysis and making recommendations.
  • Understands success metrics for initiatives, and has the ability to articulate and prioritize analytics requirements to solve most important customer problems
  • Experience collaborating cross-functionally with finance, legal, product management and channel marketing, influencing and building alignment.
  • Solid written and verbal skills to communicate program objectives, develop creative briefs and share results across the organization

How you will lead

  • Creates and manages pieces of the customer shopping and upgrade experiences.
  • Uses qualitative and quantitative research to uncover consumer problems & partners with product managers and design to create engaging end-to-end customer experiences
  • Creates clear, differentiated positioning, messaging and strong creative briefs to guide experience and creative development
  • Drives A/B in-market tests with clear hypotheses, results analysis, and make recommendations to drive business growth.
  • Contributes to 1-year plan development and execute programs in service to it
  • Drives results by influencing across teams for which you do not have direct management responsibility
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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