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Director of Product Development (Engineering)
Location(s): Atlanta, GeorgiaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Mailchimp is a leading marketing platform for small business. We empower millions of
customers around the world to build their brands and grow their companies with a suite of
marketing automation, multichannel campaign, CRM, and analytics tools.
We're looking for a Director of Product Development (Engineering) who will lead the Customer Data Platform, Data technologies and Partnership Integrations. You will manage engineering managers leading various squads involved in building the data platform capabilities and integration with strategic partners. We are searching for an experienced engineering leader who has deep SaaS experience delivering platforms and systems at scale to millions of users. This leader will propel a high performing team to its next phase of growth. This individual will rely on their business acumen, strategic thinking, and data skills to drive customer and business outcomes at scale. They will be comfortable making decisions with imperfect information, balancing precision with speed. They will leverage their expertise to guide and inspire the team, attract, and develop top talent, and be both a business leader and technology leader.
What you'll do here:
- You'll collaborate with Cross-functional leaders at the domain level on strategy, prioritization, and feature delivery
- You'll work with Engineering Managers to remove roadblocks, review roadmaps, articulate business outcomes and establish measures of success
- You'll recognize the value of transparent, honest communication and the necessity of sharing information
- You'll participate with peers to ensure the organizational structure is a help, and not a hindrance, to getting work done
- You'll continually explore innovative business practices and determine fit for team and Company
Qualifications
- Ability to articulate a clear vision, define success and prioritize what’s most important while operating under extreme ambiguity and time pressure
- Exceptional business acumen, strategic thinking, and ability to identify patterns and opportunities across a complex ecosystem of products and services
- Demonstrated outstanding craft delivering SaaS and database technologies at scale
- Deep level of technical experience with Cloud Technologies (preferably AWS)
- Have a firm understanding of systems engineering and high-availability design.
- Experience in operating at different levels of altitude across the entire software development lifecycle
- Skilled in creating strong partnerships, influencing stakeholders, and driving business outcomes across data, product, marketing, and sales
- Demonstrates ability to research & learn new technologies and business processes independently and apply them as needed.
- Passion for facilitative leadership, collaboration and lead teams across boundaries.
- Demonstrated ability to communicate and collaborate at all levels - from front line engineers to senior leaders.
- You have a minimum BS degree in Computer Science, CE or EE, MS degree preferred
Responsibilities
Technology Strategy - Define a durable and scalable technology strategy for scaling the platform capabilities for the needs of customers for Mailchimp and Intuit’s flagship offerings like QuickBooks Online. These capabilities will touch hundreds of millions of current and future customers.
Boundaryless Collaboration – Able to operate in a complex org structure and collaborating with multiple stakeholders globally. Partner with business and technology teams to prioritize roadmaps, requirements, balancing business needs with financial and technology constraints. Establish alignment of vision, strategy & delivery working with cross functional teams (PM, PD, XD, Care..) and stakeholders including senior leaders across geographies.
Operational & Engineering Excellence - Result oriented and deliver huge outcomes. Sets clear objectives and goals for the team and enables the team to deliver and use operating mechanisms to continually assess progress and improve. Establishes the data driven processes needed to achieve operational & engineering excellence. Foster Engineering culture within the team and across organizations.
Build a high performance culture - Grow and coach engineering talent, acts as a talent magnet to attract, nurture and retain senior talent including Engineering Managers, engineers, and architects. Develops and drives strategy to hire, develop and mobilize talent for the organization.
Speed as a Habit – can operate in a fast-moving environment, make quick data driven customer backed decisions and execute fiercely to deliver outcomes.
Customer Obsession – is a staunch advocate for the developers and customers. Stays close to customer problems and solves for them with urgency.
Lead, develop and inspire a team of ~80 engineers.

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

"It’s important to always strive for improvement, even if you’re already in a good place."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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