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Job Details
2022-37631 -

Senior Manager, Marketing Solutions (Mailchimp)

Location(s): Atlanta, Georgia
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

People who work for themselves fuel our economy.  In the US, small businesses employ 60% of the workforce and create 80% of new jobs.  Oftentimes the odds are stacked against them with 50% failing in the first 5 years. Intuit’s Small Business and Self-Employed Group (SBSEG) is devoted to creating solutions to meet the needs and improve the chances of success for these entrepreneurs with a portfolio of solutions from Mailchimp and QuickBooks.  

Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.

We are seeking a Senior Manager, Marketing Solutions to join our growing Lifecycle Marketing and Operations team. In this role, you’ll seek to define and create best-in-class solutions to automate, optimize, and accelerate owned-channel marketing, leveraging an in-depth understanding of the complexities of omnichannel B2B marketing and the technology and data that powers it. You will understand the needs and vision of the business, and work closely with Lifecycle Marketing and Build & Implementation teams to deliver the best technology solutions to fulfill those needs. You will be a thought leader and SME in owned-channel MarTech, sharing your knowledge to mature and grow the Marketing Solutions team.

Qualifications

  • You have 8+ years of experience within marketing technology and operations, people management experience is highly valuable
  • You have an expert-level knowledge of multiple MAPs (Eloqua/Marketo/Braze/etc) and CDPs (Segment/Adobe/etc), and experience across a broad range of martech / data solutions and tools
  • You are extremely confident leveraging marketing data, and associated structures and systems, to define / measure / improve marketing solutions and processes
  • You are hands-on and lead by example, using your extensive knowledge in the martech space to make an impact within the organization
  • You have strong collaboration skills and ability to align efforts across multiple departments and cross-functional teams
  • You are self-motivated to uncover and drive forward opportunities to continuously improve processes and solutions
  • You are a “lifelong learner”, quickly adapting to new systems and processes, and comfortable operating in a fast-paced and rapidly-evolving environment
  • Ideally, you have a working knowledge of SQL, JS, Velocity/AmpScript/etc, HTML/CSS and other common martech coding languages

 

Responsibilities

  • You will translate Lifecycle Marketing plans to data and tech requirements
  • You will serve as expert advisor & SME for Lifecycle Marketing to ensure strategy and plans are fully leveraging the functionality of our marketing tech stack
  • You will partner closely with Operations, Analytics, GTM, and Engineering teams to define and deliver elegant, scalable solutions to complex cross-platform scenarios for Lifecycle Marketing
  • You will enhance campaign features and capabilities to improve the customer experience
  • You will leverage and expand cross-channel tools and utilization for personalized communication
  • You will strategize technology opportunities for Lifecycle Marketing campaigns, from lead management through to retention and loyalty efforts
  • You will partner with Sales Operations to define, deliver and optimize marketing solutions for lead capture, scoring, and lifecycle management
  • You will partner with Acquisition team to identify and implement solutions for cross-channel marketing efforts across paid and social/earned channels
  • You will support campaign Build & Implementation team with segmentation, audience definitions and data solutions to power Lifecycle Marketing campaigns
  • You will understand the end-to-end production process and identify opportunities to solve for gaps and pain points
  • You will stay current on industry trends and emerging technologies with an eye on continually improving Mailchimp’s owned-channel marketing and performance
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Jake Intuit employee
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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