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Payroll Manager
Location(s): Bengaluru, IndiaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Payroll Manager is responsible for day-to-day operations, oversight and governance of the India and APAC payroll and employment tax portfolio within the Global Payroll organization. This role is also responsible for leading and fostering proactive collaboration with customers and key internal and external business partners while driving operational excellence throughout the service delivery model. The leader for this role must demonstrate and have a proven track record for pre and post payroll audits and reviews that lead to accurate and compliant employment tax operations. Strong background with and working knowledge of labour and employment tax regulations and applicable end-to-end activities encompassing payroll operations.
Must be able to work through ambiguity, be self-motivated with the ability to piece together facts and data necessary to identify issues, propose resolutions, make decisions and operationalize necessary change to improve operations and service delivery. This leader must have a strong end-to-end mindset and understanding of all payroll operations, including the up and downstream impacts on payroll and employment tax operations. A focus on continuous process improvement, through SOPs, systems, integrations, etc. is key to ensuring our tax operations remain cutting edge while our service delivery continues to delight our customers.
To be successful in this role, the Payroll Manager must be a subject matter expert on wage and hour laws, payroll processing and associated compliance/regulations, Federal and State Tax legislation and regulations, with the ability to handle a large, complex payroll operation timely and accurately. This individual must be an independent thinker with the ability to work with little day-to-day direction while providing leadership, guidance and oversight to payroll staff and internal partners regarding payroll, employment tax actions, policies, and procedures.
Qualifications
- Bachelor’s degree preferred
- 10+ years of experience in payroll-related operations, with a minimum of 7 years of payroll and employment tax experience in a large, complex organization
- Apply documented rules, past practices, or instructions on an independent level
- Ability to work in a fast-paced, agile environment
- Ability to process and connect the information in times of ambiguity
- Demonstrated ability to hold information confidential with excellent judgment
- Solid understanding of payroll operations, payroll tax, associated principles and compliance requirements
- Ability to manage time, prioritize deliverables, multi-task and work under pressure in a dynamic work environment
- Exceptional organizational, analytical, research and problem-solving skills
- Intermediate to advanced analytical skillset, including the use of Excel, Alteryx and/or other tools.
- Excellent interpersonal, oral and written communication skills
- Demonstrated ability to work in a team environment
- Experience with Workday and ADP systems highly preferred
Responsibilities
Responsibilities include, but are not limited to the following:
- Organize and lead staff ensuring a fully efficient payroll operation
- Verify and maintain compliance with government payroll/tax requirements
- Keep abreast of the APAC region's current and changing payroll and employment tax laws.
- Review and audit current processes to ensure compliance, while recommending and implementing changes where needed
- Lead the daily/monthly/quarterly salary reconciliations and tax filing requirements, including year-end reporting, FORM 16, Payment summary, IR21, IR8A, Form 101
- Research, determine root cause and resolve incoming tax notices
- Lead and perform audits of payroll and employment tax data before payroll completion while following all established controls
- Complete post payroll audits and reporting, prepare metrics and track errors using technology and reporting tools
- Lead the internal or external audits and review of records, worker’s compensation, tax filings, SOX, and other related documentation
- Evaluate federal, state and local tax treatment of employee fringe benefits, executive compensation and related impacts
- Partner closely with various organizational partners to ensure accurate GL & tax reporting
- Respond to complex payroll related inquiries from employees and/or key stakeholders
- Research and produce complex reports which may require in-depth analysis
- Lead work and provide direction for transitions in mergers, acquisitions, and divestitures
- Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions
- Ensuring the department’s ability to meet all company deadlines and annual performance goals
- Develop, maintain and improve payroll processes, employment tax processes, and internal controls to preserve the quality, efficiency and overall effectiveness of all payroll functions while ensuring regulatory compliance
- Manage vendors and system providers including compliance with service level agreements
- Responsible for tracking and testing legislative/regulatory changes, application enhancements, and system modifications
- Support execution of SOX controls as well as internal, external audits
- Manage, coach and develop team members
- Conduct ongoing training for payroll staff to ensure productivity and knowledge of overall processes are maintained and improved
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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