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Product Manager 2
Location(s): Bengaluru, IndiaJoin our mission
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.
Overview
The QuickBooks Online Advanced team has developed a new cloud-based offering designed for high growth businesses. QuickBooks Online Advanced leverages the vast data and information within the QuickBooks ecosystem, applying artificial intelligence and machine learning to serve up insights and patterns that help growing companies better run their business.
QuickBooks Online Advanced provides an advantage for these growing and more complex businesses at an attractive price point, filling a gap not yet met in the market. Built on an open platform, businesses have access to hundreds of third party applications, such as online bill pay and inventory management, that can easily be added and custom fit to meet their needs. QuickBooks disrupts and innovates by delivering a flexible solution that is tailor-made for businesses at this stage of growth, versus rigid mid-market software that over-serve with the wrong functionality.
In addition, QuickBooks Online Advanced includes Intuit’s premium service program, QuickBooks Priority Circle®. This personalized service provides a dedicated Customer Success Manager, a single and consistent point of contact ready to assist small businesses with their technical and product questions
QuickBooks is already providing features to delight growing small businesses with the successful launch of project tracking and billing, progress invoicing, and custom price list support for small businesses channels. The new QuickBooks Online Advanced product boasts all the features of Intuit’s most popular small business software solution, QuickBooks Online Plus, as well as enhanced services to make it the perfect fit for up-market customers.
The middle market is a critical sector of the America economy and an important engine of job creation. These companies, mostly privately held, represent annual revenues that approximate one-third of the annual US private sector gross receipts and account for the majority of new US jobs since 2008. Middle market firms are the bread and butter of the US economy, as they create jobs and are the fastest growing segment of any industry in terms of revenue. We want to expand the products and services that we provide to these customers as an extension of our core offerings to help them grow their businesses.
What you'll bring
- 5+ years designing and delivering world-class products in a Product Management role
- Deep customer empathy and curiosity
- Passion for solving problems (the big ones and small ones)
- A design-thinking mindset
- Track record of prioritizing, communicating and influencing teams
- Strong analytical skills paired with a data-informed mindset
- Great track record of partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
- Ability to build relationships/ credibility through knowledge and results; well honed influencing and negotiating skills; ability to communicate effectively with technical and non-technical audiences
- 'Can do' attitude with an entrepreneurial mindset and comfort working in a fast paced, unstructured environment
- Passion for data and AI/ML is a must
How you will lead
We are seeking an outstanding product manager who will transform Workflows and Task Manager capabilities for mid market companies. You will be deeply customer obsessed and passionate about creating magically simple solutions to enable mid market companies to easily automate and get things done for their most critical business processes. You will:
- Build and own both the high level roadmap and detailed delivery plans for Workflows and Task Manager
- Interact with customers across all business units and functional groups to understand pain points and collect requirements
- Use a data/metrics driven product development approach; define success criteria for roadmap items and demonstrate measurable impact on those success metrics
- Manage prioritization of new functionality
- Hypothesize, measure and learn: Break insights and opinions into hypotheses, dream up the right test(s), measure with scientific discipline and iterate based on customer feedback
- Evangelize products throughout the company and across varying levels of organization
- Manage product relationships with architects, managers, individual contributors, and executives
- Communicate frequently and clearly with other teams and leaders
- Ruthlessly prioritize initiatives and work across teams to drive work in other areas that deliver value for your target customer
- Establish strong cross functional relationships, Influence key organization stakeholders and lead change
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"At Intuit, I have everything I need to be a great data scientist, from rich datasets to inspiring colleagues."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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