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Job Details
2023-43232 -

Sr Product Manager

Location(s): Bengaluru, India
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

The People and Places Technology team is the steward of Intuit's workforce experience when it comes to internal tools and applications. Our mission is to create an environment where our workforce can do the best work of their lives. We are seeking a highly skilled and engaged Business Systems Analyst with a passion for Lean process excellence and a zeal for improving employee experiences. In this role, you will observe individual contributors and teams as they work with various business software applications. You will be part of a cross-functional team, working with a mix of business partners, developers, product managers and other analysts in an Agile Scrum team.  

Qualifications

  • 8+ years of experience working in complex cross functional initiative.
  • A great communicator and can build relationships with a diverse set of stakeholders, including both technical and non-technical colleagues.
  • Proficient in data and analytics tools and patterns with an understanding of modern data stack trends.
  • Strong bias for continued learning and meeting deadlines with a high degree of accuracy.
  • Experience with the entire Software Development Life Cycle (SDLC)
  • Demonstrated lead with scale —understands the holistic view, work across boundaries at which systems collide and intersect; define interfaces. Exceled at delivering outcomes within and across other organizations and removed mismatches between organizational, technological and governance boundaries
  • Experience with Agile Development, SCRUM, or Extreme Programming methodologies
  • Workday knowledge – (nice to have)
  • "Self-starter" attitude with a willingness to dive in and figure things out
  • Experience with leveraging, contributing to and leading open source community projects.
  • Futuristic Strategic and analytical thinker who is hypothesis-driven and uses data, judgment, and pattern recognition for learning and moving quickly
  • Excellent communication and presentation skills: Demonstrated ability to explain complex issues to both technical and non-technical audiences

Responsibilities

  • Deliver a high-quality product that continues to meet and exceed customer expectations.
  • Own the roadmap and set the vision, establishing prioritization principles for our Bangalore-based engineering team, while partnering with stakeholders worldwide, to deliver world class end-to-end experience
  • Gathering functional requirements, developing technical specifications, and project & test planning
  • Own the current and future state and drive delivery through clear and bite size steps. Support execution teams with complex development and operational challenges.
  • Identify and propose opportunities for process improvements / re-engineering across the team
  • Researches and responds to customer issues/monitors queue (i.e., security access, break/fix, reporting).
  • Troubleshoots and assists in resolving simple to moderately complex application functionality issues.
  • Performs testing of new releases of applications/interfaces.
  • Triage incoming software integration requests.
  • Applies left shift mindset and owns the E2E quality of the deliverable.
  • Work cross-functionally with various Intuit teams: product management, various product lines, or business units to drive forward results
  • Experience with Agile Development, SCRUM methodologies
  • Experienced individual contributor who owns a large product or service or multiple smaller products/ services, brings in outside-in perspective, delivers on long term goals while balancing the short term needs of the business.
  • Identifies an opportunity, sets and drives vision and defines priorities for an offering
  • Confidently makes decisions despite ambiguous data
  • Considers upstream and downstream operational impacts as decision inputs
  • Deliver long term durable advantage by prioritizing short term and long term goals
  • Drives external benchmarking of product and process improvements
  • Proficient in next generation technologies and knows how to make recommendations to make customer needs
  • Seeks out diverse POV’s before crystallizing one’s own
  • Proactively partners across teams to anticipate and address dependencies
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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