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Job Details
2022-31043 -

Sr. Technical Program Manager

Location(s): Bengaluru, India
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a mission-driven, global financial platform company that gives everyone the

opportunity to prosper. With products like TurboTax, QuickBooks, and Mint, we’re

using technology to build solutions to challenging financial problems for millions of

people around the world.

Come join the Monetization Services and Experiences group as a Senior Technical

Program Manager. We are looking for creative problem solvers with a passion for

tackling tough customer problems to join our team and serve as a program leader,

with responsibility for program delivery and success. If you’re passionate about

building amazing products that help transform the lives of small business owners we would love

to have you join our team. We are looking for candidates who have strong program

management experience with deep technical understanding, customer empathy,

strong execution capability, and a track record of building strong business

partnerships and delivering impactful business results

The role is responsible for stewarding critical strategic initiatives and driving the

delivery of transformational change by providing leadership and direction to

assigned software programs

Qualifications

  • Overall industry experience of 10+ years with technical background and 5+ years of strong program management experience in product development with direct experience working with multiple teams
  • Excellent balance of people, organizational, and technical skills, and can execute and deliver successfully in situations where authority is not given.
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
  • Demonstrated ability to build strong partnerships across organizations in delivering the best outcome of complex programs.
  • Ability to communicate objectives, plans, status, and results clearly across all levels, focusing on critical few key points.
  • Solutions oriented, with a track record of identifying and implementing creative solutions with an ability to adapt and handle rapidly changing environment
  • Proven ability in unearthing and managing risks in the program
  • Excellent communication skills, including business writing and presentations
  • Bachelor's degree in Management Information Systems, Computer Science, Engineering, related fields or equivalent practical experience

Responsibilities

  • Experience and capability to program manage multiple initiatives / projects in parallel while working with multiple cross functional teams
  • Develop a program structure and drive a program operating rhythm to bring together complex, cross-organizational teams
  • Program Structure and Scope
  • Define Roles & Responsibilities for Stakeholders and Teams
  • Drive for clarity and definition of Program Scope
  • Align and Coordinate Dependencies outside the core team
  • Leverage the structure to drive timely decision making
  • Program Operating Rhythm
  • Drive for complete definition of Program Operational Mechanisms (Planning Process, Requirements alignment, Execution tracking)
  • Effective & Efficient “Program” cadence - ensuring all teams, stakeholders, and dependencies are included and informed
  • Lead and drive program execution for multiple teams in partnership with Engineering, Product Management, Design, Operations, and other cross functional group to deliver successful business outcomes by fostering collaboration, managing dependencies and with shared accountability
  • Program Execution
  • Cadence to drive execution tracking, keep stakeholders informed of progress, risks, and issues
  • Anticipate risks and proactively manage them before they become blockers.
  • Quickly and effectively identify and clarify the critical few issues that need action and drive appropriate decisions and actions.
  • Balance Short- & Long-term needs of Program. As a neutral party, enable timely issue escalation
  • Share out status updates based on the reporting cadence agreed with the stakeholders
  • Identify potential process improvements and effective implementation of these changes
  • Identify short- and long-term trade-offs and balance the needs of all stakeholders.
  • Anticipate, recognize, and work through resistance or setbacks independently, work well with others when conflicts arise
  • Identify opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

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People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

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Vaccination policy

We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who would like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact TalentAcquisition@intuit.com.

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Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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