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Job Details
2021-25019 -

Staff Technical Program Manager

Location(s): Bengaluru, India
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Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.

Overview

Intuit’s Platform Acceleration Group is seeking a Staff Technical Program Manager to join our Identity Platform organization. Intuit’s Identity Platform drives the sign up, sign in, authorization, and data compliance and protection capabilities for all of Intuit products. The platform is a durable and key strategic lever for our business.

We are looking for a passionate, results-oriented, and strategic technical program manager to define and deliver innovative platform solutions. The candidate should understand system design and platform architecture, thrive in a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this role is someone who has a strong technical, product and program background in an agile environment, is invigorated by working within a large, complex organization, and has superpower abilities to communicate and influence at all levels. She/He will have a relentless focus on the customer, use data to inform decision making, and will be strategically focused to build durable platform solutions for our most important customer problems.

What you'll bring

  • BA/BS in Computer Science, Information Systems or equivalent experience. Experience in platform organization is a plus.
  • Proven experience driving organizational change.
  • 10+ years of Program Management team leadership experience, including 8 or more years leading multiple complex technology-focused programs.
  • Extensive experience driving programs across multiple business units with differing business requirements.
  • Excellent leadership skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
  • Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries.
  • Outstanding communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria. Extensive experience in same.
  • Demonstrated ability to build strong partnerships across organizations in delivering the best outcome of complex programs.
  • Demonstrated ability to collaborate with engineering teams on complex technology programs with Agile development methodologies.
  • Experience in product or customer identity and profile management a plus.
  • PMP Certification is a plus.

How you will lead

  • Drive and own Technical Program Management for the Connected Identity, Privacy and Consent initiatives with touch points around the globe.
  • Build trust and drive change on programs across multiple portfolios & across geographies.
  • Partner with the product delivery team to unblock/guide program teams’ delivery and operate smoothly.
  • Develop a program structure and drive a program operating rhythm to bring together complex, cross-organizational teams.
  • Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch.
  • Collaborate with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes.
  • Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure.
  • Communicate results clearly and in actionable form.
  • Effectively balance business needs versus technical constraints.
  • Communicate progress across the organization and at all levels; includes program status, risks, dependencies and change control.
  • Partner with the leadership team to create an environment where the teams are recognized and feel encouraged to the point that they want to work on your program(s).
  • Thrive in establishing order and clarity amongst ambiguity and chaos.
  • Work well with others when conflicts arise, with the ability to influence others at all levels to work towards desired outcomes.
  • Anticipate, recognize, and work through resistance or setbacks independently.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

Hear from our employees

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