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Job Details
2023-39748 -

Principal Engineer, Infrastructure (Mailchimp)

Location(s): Brooklyn, New York
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Are you interested in developing platforms that are high scale and mission-critical?  Do you want to shape the way engineers at Mailchimp build and ship products?  Mailchimp cares deeply about our customers, and for some teams, those customers are their peer engineers.  We are looking for a Principal Engineer who thrives on ensuring we have the right platforms to support our Product Development teams work and to scale to meet our customer demands.

You will contribute directly to our infrastructure capabilities while also fitting our various infrastructure roadmaps and initiatives into an overall company posture. You’ll help us migrate from data centers to the cloud, taking the opportunity to make changes to take advantage of cloud native technologies. You can communicate effectively both upwards to our management team and across our engineering team. You love helping others balance the need to be secure and reliable with being pragmatic about getting features released to our customers. You prefer using tried and true technologies to solve interesting new problems, but you know that favoring older technologies doesn't imply letting your skillset stagnate.

We are seeking a Principal Engineer with a strong background and passion for building successful web applications, platform services, and APIs that deliver big value to customers. You are comfortable in dealing with ambiguity and changes. You love to take initiative and have a bias towards action.

Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Atlanta and Brooklyn offices two or more days per week.

Qualifications

  • Excellent communication skills.
  • Ability to organize complicated, technical projects.
  • An extreme attention to detail and a role model for high standards.
  • Experience building and operating large-scale, consumer-facing web applications from both an infrastructure and product development lens.
  • Able to operate at highly varying levels of abstraction from business strategy to product strategy to high-level technical design to detailed technical design to implementation.
  • Proficiency in server-side technologies, cloud technologies, web development, and the desire to lead/work on a multi-disciplinary team.
  • Experience using Cloud Native technologies.
  • Strong experience architecting and implementing with cloud providers including GCP and AWS, and cloud services such as AWS S3, Google Storage, AWS Fargate, Google Cloud Run, etc.
  • Strong experience with Kubernetes and container technologies.
  • Experience with tools in the monitoring space (Splunk, Prometheus, Stack Driver, etc), the configuration management space (Puppet, ansible, etc.), and datastore space (MySql, Spanner, etc.).
  • Extreme desire to produce secure, reliable products that solve our customer problems.

Responsibilities

  • Collaborate with other leaders at Mailchimp and Intuit to influence and develop strategic direction, roadmaps, and business and operational processes by providing technical guidance.
  • Explain complex technical topics to both technical and non-technical stakeholders. 
  • Participate in engineering/product planning, ensuring roadmaps and projects support the overall infrastructure strategy for the company.
  • Drive multiple large scale projects in parallel by providing architectural guidance.
  • Be hands-on with building platforms and solutions with multi-disciplinary teams.
  • Mentor and train other engineers.
  • Put our customers at the center of every decision, focus on solving customer problems with the solutions you build.
  • Demonstrate an operational excellence mindset by responding incidents as well as participating in production incident and root cause analysis.
  • Work cross-functionally with various Intuit teams to drive forward results.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is NY $$227,500 - $$307,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Gleb Intuit employee
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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