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Job Details

2020-16202 -

Director Inbound Services

Location(s): Tucson, Arizona - Fredericksburg, Virginia
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

About Intuit Inc.

Intuit Inc. (NASDAQ: INTU) has been a mainstay on Fortune’s “100 Best Companies to Work For” for over 15 years. Our mission is to power prosperity around the world. It is our privilege to serve those who work day in and day out in search of a better tomorrow. At Intuit, we wake up every morning dedicated to evening the odds so our customers can overcome the challenges they face and achieve their dreams. 

Intuit is the proud maker of TurboTax, QuickBooks and Mint. We are a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We do this by using technology to solve our customers’ most important problems. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.

Day-by-day, innovation-by-innovation, we work to make a difference in the lives of the 50 million people we serve around the world. Whether it’s helping families move past living paycheck to paycheck and save more money or increasing the odds of success for those running their own business – we never stop working to give everyone the opportunity to prosper.

Position Purpose

This  Director will lead the Inbound Services team that is responsible for sales across QB Live, QB Capital, Payroll, POS and Sales Innovation.  This Director of Sales is responsible for acquiring new users and delivering increased revenue and contribution growth.

Requires in-depth technical knowledge of the product, and ability to coach sales professionals to stretch and increase productivity.

Key Accountabilities

The most critical outcomes for this role:

  • Execute sales fundamentals (e.g. optimize Inbound demand response sales plays)
  • Lead core business operations (define clear role responsibility, prioritization, and direct accountability)
  • End-to-end responsibility for the Inbound Services channel, including P&L
  • Design and lead org for success, and allocate resources to high-impact priorities
  • Leader, teacher across organization, based on deep expertise in channel and business acumen
  • Develops and executes channel/alliance sales and marketing strategy and plans, communicating to entire organization, and beyond, to ensure shared vision
  • Contributes to development of 3 and 1-year plan for organization
  • Leads channel/alliance sales functional organization, developing talent and building capability to meet strategic needs
  • Advance Intuit sales, business development strategies and continuously renew sales capabilities, people and practices in response to an ever-changing environment
  • Provide people leadership to attract and retain the best talent through structured development, career and succession planning while helping to build overall team capability to ensure sales excellence
  • Deliver on target commitments
  • Emulate the Intuit culture and shape the environment
  • Operationalize company strategy, culture, organization and talent

What you'll bring

Qualifications

  • Track record of developing breakthrough strategies AND inspiring excellent execution through teams
  • Strong leadership & practice management
  • Track record of driving rapid growth in the mid-market B2B segment specifically, and delivering on expected growth business outcomes
  • Ability to accelerate speed to market in terms or organizational and operational transformation
  • Hypothesis Driven thinking - Data-driven… has experience successfully leveraging data to drive decision making
  • Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals
  • Track record of boundary-less leadership in B2B software growth businesses

 

 

Why Intuit?

Imagine a career where your creative inspiration can fuel BIG innovation.  Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies To Work For” and Fortune World’s “Most Admired Software Companies” lists. Immerse yourself in our award-winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.

Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry.  Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market – from QuickBooks®, and TurboTax®, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps.  The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.

Discover what it’s like to be part of a team that rewards taking risks and trying new things. It’s time to love what you do! Check out all of our career opportunities at: careers.intuit.com.  EOE AA M/F/Vet/Disability

How you will lead

Key Responsibilities

The key tasks and activities associated with achieving key accountabilities:

  • Deliver on strong sales revenue growth targets and define the sales process for this emerging line of business for Intuit
  • Operate and make an impact across organizational boundaries
  • Effectively balance domain expertise and leadership skills to drive impact and results
  • Deep knowledge on digital selling and ecommerce ensuring tighter execution and alignment between the Sales and Marketing functions
  • Scale the Intuit Inbound Services sales organization and refine internal processes and metrics to ensure operational excellence and detailed visibility into all geographies, product categories and emerging areas
  • Attract, develop, export top talent
  • Collaborate with operations to ensure profitable growth
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
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Liron Intuit employee
"At Intuit, I have everything I need to be a great data scientist, from rich datasets to inspiring colleagues."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.