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Job Details
2022-37220 -

Principal Product Manager, Data Platform (Mailchimp)

Location(s): Remote
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

As Principal Product Manager on Mailchimp’s Customer Data Team you will be responsible for driving strategy and executing on helping millions of our Small Business users build 360 views of their customers. This includes identifying customer problems as it relates to data management, creating short and long term roadmaps and consistently assessing business impact. You will provide thought leadership and direction that drives towards our company goals and strategy and does so in collaboration with engineering, design, research, analytics and marketing.

Qualifications

We'd love to hear from you if:

  • You have experience delivering consumer based online or software as a service (SaaS) experiences in a SCRUM / Agile environment; specific experience in delivering value-driving recommendations and insights within the context of a SaaS product preferred
  • You have experience managing data-enabled products 
  • You have experience building platforms or integrating operational and data systems 
  • You have experience analyzing product data and performance trends to develop insights and influence product direction
  • You have the ability to communicate complex and detailed information in an organized and consumable format 
  • You have the ability to build relationships, be persuasive and influential within and across immediate working groups
  • You are highly skilled at socializing business opportunity at all levels of the organization through both compelling storytelling and written presentation
  • You have an understanding of how to read data to analyze the performance of digital features
  • You are capable of and comfortable with working closely with Senior and C-level executives to develop product strategy
  • You have a strong familiarity with web technologies (coding experience not required)
  • You have bachelor’s Degree or relevant work experience

Responsibilities

What you'll do here: 

  • As the product leader of the initiative, you will own a specific problem space and work cross-functionally to take a customer opportunity/problem from concept to launch, ensuring the roadmap is aligned to company vision
  • Partner with engineering leadership to explore new technologies in data management 
  • Partner with Data Science on building predictive models and proprietary approaches to helping small businesses better understand their customers
  • Partner with Research to validate or assess customer expectations and perceptions
  • Collaborate with Data Research to define and analyze metrics that inform the success of products; regularly review metrics to ensure they are tracking to goal
  • Communicate clearly defined and achievable product goals to Design and Engineering, negotiating trade-offs and adjusting scope as needed to hit major milestones
  • Lead product team through planning activities to identify scope for sprints; identify opportunities to validate product direction through MVPs
  • Work collaboratively with Product Marketing and Support to define release marketing reach, effort and support impact
  • Build, edit and manage product backlog understanding the contributive value of each feature, the level of effort, risk and opportunity costs
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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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