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Job Details

2019-13427

Creative Manager

Location(s): London
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Blaid at work
Blaid Intuit employee
"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

At Intuit, world-class design helps power the success of small businesses and self-employed people around the world. Our designers are involved at every step of a project —from gathering insights, brainstorming, prototyping and experimentation, to launching pixel-perfect solutions and integrated Marketing campaigns.

We are inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to lead the creation of bold and elegant solutions that power prosperity around the globe, we want to hear from you.

Are you a creative director at an agency or in a corporate role? The London office of Quickbooks is looking for a creative director/design manager to help drive our marketing design efforts and brand experiences. This role will contribute to the growth of the UK design organisation by providing creative strategy, planning, and execution expertise to support marketing initiatives and campaigns. You will work with product teams to help connect our end-to-end experiences. You will also provide guidance and coaching to a growing team of designers making sure they deliver on-brand and with transformational business results.

What you'll bring

  • 10 years of related experience with 7+ years of creative direction in agency or corporate setting
  • Preferred Master’s degree in Marketing or Business, or equivalent experience
  • Understanding and past experience creating integrated marketing/advertising campaigns across all marketing channels from digital, social media, paid media, mobile, but also offline and print
  • Deep knowledge of marketing communications principles, creative and art direction
  • Strong creative vision with an understanding of business objectives
  • Deep knowledge of user-centered design methods for innovation and ideation
  • Demonstrated track record of developing vision, concepts, messaging platforms, as well as, overseeing production on time/budget.
  • Knowledge of web and mobile technologies and their impact on the feasibility of a design
  • Proven experience and passion to facilitate relationships (global & local marketing teams) to drive business results and be a strong collaborator with a willingness to take risks
  • Capable of delivering clear and concise written/verbal communications to all levels of the organization, managing expectations of key business stakeholders and understanding the key elements of the UK market that impact the QuickBooks global brand
  • Project management experience, with a focus on creative direction
  • Prior experience developing brand systems to drive consistency across different touch points.

How you will lead

  • Be the accountable design leader of all customer-facing experiences for brand and marketing initiative
  • Directly manage, mentor and grow a lean team of creative strategists, visual designers, and content designers
  • Build, lead, and review the work of the creative team in the production of all web, print, and digital marketing collateral
  • Contribute to design critiques and end-to-end customer experience reviews with stakeholders and the team.
  • Partner with Marketing and Analytics to shape communication, digital strategies, and campaigns through understanding of target audience sentiment and behavior.
  • Analyze brand tracking, market trends, consumer needs, and the competitive landscape into actionable design strategies
  • Lead and champion customer research. Coach team to apply insights to generate designs that deliver customer delight
  • Deliver compelling creative marketing experiences – including prototypes, explorations, and strategy
  • Be an inspirational evangelist and advocate of great design, design methods and customer-centricity
  • Inspire partners to deliver amazing end-to-end customer experiences
  • Conduct brainstorming sessions with creative team, maintaining strategic and creative thinking to develop innovative and actionable creative initiatives in a fiscally responsible manner
  • Lead prioritization discussions between the design and marketing and communication teams, defining scope, budget, timelines and resource allocation
  • Prioritize work and resources across engagements based on short- and long-term needs, establishing production schedules by collaborating with designers, copywriters, and production departments
  • Act as the primary connection between the design and marketing teams to set expectations on design processes, deliverables and quality
  • Define engagement models and manage relationships with external design agencies and contractors
  • Participate in a collaborative, knowledge-sharing design community across all Intuit offices – United States (Mountain View), Australia, Canada, India and Brazil

Be part of a world-class culture

Our culture

We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table.

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Our values

Our values are central to our culture. They’ve been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Fortune 100 Best Companies to Work For

Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.