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Job Details

2020-17120 -

Senior Communications Manager

Location(s): London, United Kingdom
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Intuit QuickBooks is powering prosperity around the world and fueling the success of small businesses across the UK.We are a global fintech company based in Silicon Valley, California and the proud makers of QuickBooks, the leading financial management platform for more than 7 million customers worldwide.

In the UK we are the #4 Best Place to work. Join us, build your career and do the best work of your life, as you collaborate with local and global teams who are proud of the difference they make.

Our UK Communications team is looking, first and foremost, for a masterful PR person with a track record of creating hard-hitting, integrated and measurable communications.

The ideal candidate has a combination of tech, corporate and consumer experience, experience managing or working with an agency, thrives in a fast-paced and data-driven environment and can work cross-functionally with marketing, corporate affairs, product, HR and the leadership team to achieve their goals.

We are also looking for someone who is strategic, creative, self-directed and who wants to be part of a small but powerful team of five. Reporting into the UK and EMEA Head of Comms, in your first year you will focus mostly on driving external and executive communications for the UK market—including narrative development, media strategy, product PR, influencer relations, thought-leadership and brand-building programs.

What you'll bring

·       Prior end-to-end ownership of external communications for or on behalf of a brand or business.

·       Proven ability to build multi-channel communications programs for brand, reputation and product launches, that deliver high-impact business results.

·       Solid understanding of media landscape and established media relationships.  

·       Skilled verbal & visual storyteller across media. Ability to crystalize business goals, metrics and financial data into powerful narratives.

·       Enjoys being hands-on and can easily flex between strategy and detailed execution. You can set the vision and have creativity and execution ability to bring it to life.

·       You are data-driven, innovative, scrappy and take pride in your ability to make something out of nothing. Passionate about testing new ideas to improve impact.

·       Experience at running EMEA campaigns.

·       Great people skills: diplomacy, integrity and presence that enables you to build strong relationships and work effectively across organizations.

·       Self-starter that can work independently. You are organized yet flexible, resilient, comfortable with ambiguity and adapt easily to change.

·       Successful PR agency management and budget oversight experience.

·       8-12 years of communications/media storytelling experience.

How you will lead

·       Leads the PR function in the UK. Owns annual strategy & execution to build the QuickBooks brand and drive awareness and consideration among small businesses and advisors.

·       Collaborates on integrated delivery of media relations, internal communications, speaking engagements, influencer programs, social and thought leadership content.

·       Crafts ownable, compelling narratives and messaging for the QuickBooks business, brand, product innovations and customer experience.

·       Manages the PR agency to secure stories in top media outlets and influential sites. Establish cadence and channel mix for biggest impact.

·       Support news announcements and development of customer & employee case studies. Translate our QuickBooks stories into compelling content that engages external and internal audiences.

·       Own earned and paid strategy and engagement programs for small business and accountants. Continually evaluate and optimize based on data and insights.

·       Media train and prep key spokespeople. Lead development of talking points and keynote presentations.

·       Oversee, direct and partner with external PR agency to deliver excellence. Manage within a budget.

·       Build measurability into PR programs, glean insights and continuously improve efficiency and impact of investments. Report-out monthly to broader organization and present at quarterly business reviews.

·       EMEA responsibilities will grow, starting with France and moving into the rest of EMEA over time.

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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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