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Job Details

2020-16734 -

Design Lead

Location(s): Mexico City, Mexico
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Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Imagine a career where your creative inspiration can fuel BIG innovation. Year-on-year, Intuit has been recognised as a leading employer. In 2017 Fast Company ranked it #4 in the Most Innovative Companies in Design and it consistently appears in Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists. At Intuit, world-class design helps power the success of small businesses and self-employed people around the world. Our designers are involved at every step of a project — from gathering insights, brainstorming, prototyping and experimentation, to launching pixel-perfect solutions and integrated Marketing campaigns. And we innovate through machine learning and conversational UI to make every interaction delightfully simple. We’re inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to lead the creation of bold and elegant solutions that power prosperity around the globe, we want to hear from you.

What you'll bring

  • A degree in Product Design, Human-Computer Interaction Design or equivalent experience;
  • 10+ years’ experience designing and delivering products / services
  • Minimum 3 years’ experience leading design teams;
  • Deep knowledge of user centric design methods of innovation and ideation;
  • Deep knowledge of marketing communications principles, creative and art direction;
  • Knowledge of web and mobile technologies and their impact on the feasibility of a design;
  • Strong skills in communication (written, verbal, and visual), influence and persuasion;
  • Proficiency in written and spoken English and Spanish;
  • Great interpersonal skills so you can collaborate with a diverse range of colleagues in other disciplines and cultures.
  • A dazzling online portfolio

How you will lead

  • Be the accountable design leader of all customer-facing experiences – product and marketing;
  • Act as the primary connection between product and marketing teams to set expectations on design processes, deliverables and quality;
  • Directly manage, mentor and grow a lean team of talented interaction, visual, content designer and a researcher;
  • Ensure career growth and development of designers;
  • Lead customer research and apply insights to generate designs that deliver customer delight
  • Deliver compelling UX visions, UI specifications, wireframes, and prototypes
  • Define engagement models and manage relationships with external design agencies and contractors;
  • Lead prioritisation discussions with leadership teams, defining scope, budget, timelines and resource allocation;
  • Work across all functions to deliver the best possible customer-driven solution, while accounting for technical and scope trade-offs;
  • Inspire partners to deliver amazing customer experiences;
  • Collaborate effectively with other functions in the organisation - Marketing, Product Management, Product Development, Customer Success and Sales;
  • Contribute to design critiques and E2E reviews with stakeholders;
  • Participate in a collaborative, knowledge-sharing design community across all Intuit offices – United States (Mountain View), U.K., Australia, Canada, India and Brazil.
  • Be an inspirational evangelist and advocate of great design, design methods and customer-centricity
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Liron at work
Liron Intuit employee
"At Intuit, I have everything I need to be a great data scientist, from rich datasets to inspiring colleagues."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Blaid at work
Blaid Intuit employee
"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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