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Job Details
2021-26546 -

Director, Developer Relations

Location(s): Mountain View, California
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Intuit is transforming into an open, trusted, and easy-to-build-on platform where we and other partners solve the most pressing customer problems and deliver awesome experiences. Our AI-driven expert platform strategy is driving strong momentum and accelerating innovation. As part of this strategy, Intuit is building platform capabilities to accelerate development velocity for both internal and external consumption. 

The Development Services and Experiences (DevX) team at Intuit builds foundational capabilities that developers use for building and running Intuit’s flagship applications and ecosystems. We’re looking for an experienced technologist who loves fostering developer communities and enjoys building and growing teams from the ground up. This leader will instill a sense of urgency and accountability and will also have the ability to create and articulate a strategic vision clearly and persuasively both to colleagues within the company, as well as to external constituencies.

This leadership position will report to the VP, Product Management, DevX, and will be responsible for the following areas: 

  • Open Source

Intuit is a big believer in open source both as a consumer and as a contributor, and actively participates in many open source communities, including CNCF, Istio, GraphQL, Web, and Mobile ecosystems. You will be responsible for evangelism and liaising with the broader community ecosystem for Intuit’s open-source projects, coordinating with stakeholders to raise Intuit’s brand awareness and profile in these communities. You will also drive programs to encourage open source project creation and contribution. Some examples of Intuit's Open Source contributions include: Argo Project, Keiko Project,Admiral. Here's more about Intuit’s Open Source projects.

  • InnerSource

Leveraging shared capabilities is a key part of the AI-driven platform strategy. As part of this strategy, you’ll create and foster development communities in web, mobile, cloud-native, and data to amplify the capabilities through platform experiences and self-serve capabilities (docs, APIs, etc.) with InnerSource and open contribution model and best practices.

  • External Communities

You will be the Intuit champion for development communities outside of Intuit by participating in strategic public-facing opportunities around open source, internal, and API products and programs including technology conferences, blogs, speaking engagements, partnerships, online forums, etc. You’ll create programs for engineers in pursuing and participating in public-facing speaking, writing, etc. about open source, new technologies, or other identified and approved topics. You will also work with the development communities outside to evangelize Intuit’s API offerings and platform strategy working with stakeholders across Intuit.

What you'll bring

Must have:

  • 12+ years in a technical role such as product management or development or solutions implementation, etc. ideally with 5+ years of experience in Developer Advocacy, Developer Relations, or Developer Marketing roles
  • Experience defining, building, and delivering products and SaaS services on public clouds (AWS, Azure, and GCP) 
  • Excellent people management skills to build, inspire and coach a high-performing team and lead effectively in a matrix organization
  • Ability to set a strong vision for the team and follow through to execution
  • Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats
  • Strong public speaking, presentation, and writing skills
  • An undergraduate degree in computer science, electrical engineering, or a related technical discipline is required (equivalent professional experience will be considered)

Nice to have:

  • 4+ years of experience as a software developer and the ability to script or code
  • A good understanding of defining and building SaaS services and API-first products and creating solutions 
  • Experience working in an Agile development setting and ability to drive backlog grooming and prioritization
  • Change management and project management experience, or experience working to coordinate activities with multiple stakeholders
  • Product development and technical background, either as an engineer or in a previous technical role with prior hands-on development experience or developing and presenting technical demos and collateral
  • Proven experience in defining the product vision and inspiring teams to deliver innovations and impactful products
  • Ability to work closely with developers as customers and partners listening and taking a customer-focused approach to defining strategy and setting priorities demonstrating a passion for the customer

How you will lead

  • Define and lead the vision and strategy for developer relations and provide product thought leadership in identifying community engagement and evangelism, understanding business goals, and defining roadmaps and KPIs
  • Grow and develop a high-performing, diverse team; attract, grow, and retain excellent talent
  • Work closely with product teams across Intuit to help articulate the value to achieve Intuit’s business objectives
  • Take a data-driven approach in prioritizing the programs and business needs, creating and communicating plans, defining success metrics to deliver impactful business results
  • Evangelize and create broad awareness for the Intuit open-source projects, platform capabilities, and Intuit API products and offerings.
  • Seamlessly integrate developer relations and evangelism into the product development cycle by fostering an ecosystem approach with technical talks, collateral, forums, and programs
  • Serve as an evangelist internally and bring external perspectives to how Intuit builds highly scalable, reliable, secure, compliant, reliable, and high-performance platform capabilities
  • Actively participate in the open-source and internal communities and projects through talks, blogs, and online forums and be a visible spokesperson in the industry
  • Be part of the extended product team to contribute across the Intuit platform
  • Be customer-obsessed, acting as the voice of developers
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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