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Job Details

2020-15460 -

Director, Marketing and Strategic Partnerships, Planning and Operations

Location(s): Mountain View, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

About Intuit Inc.Intuit Inc. (NASDAQ: INTU) has been a mainstay on Fortune’s “100 Best Companies to Work For” for over 15 years. Our mission is to power prosperity around the world. It is our privilege to serve those who work day in and day out in search of a better tomorrow. At Intuit, we wake up every morning dedicated to evening the odds so our customers can overcome the challenges they face and achieve their dreams. 

Intuit is the proud maker of TurboTax, QuickBooks and Mint. We are a mission-driven, global financial platform company that gives everyone the opportunity to prosper.  We do this by using technology to solve our customers’ most important problems. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.

Day-by-day, innovation-by-innovation, we work to make a difference in the lives of the 50 million people we serve around the world. Whether it’s helping families move past living paycheck to paycheck and save more money or increasing the odds of success for those running their own business – we never stop working to give everyone the opportunity to prosper.

Role Overview

Director of Marketing and Strategic Partnerships Planning & Operations reports to the Chief Marketing Officer & GM, Strategic Partnership Group. The purpose of this role is to lead all aspects of strategic planning and operations for the Marketing and Communications function and Strategic Partnerships. This position leads the Intuit 3/1 year planning process as well as the marketing and communications operating mechanisms. This role is instrumental in crafting the functions’ short and long-term vision along input and output metrics, creating the function’s overall vision to drive growth. Additionally, s/he leads the function’s mechanisms for operating including core innovation and big bet input and output metrics, senior leadership team meetings, All Hands events and other key leadership touchpoints. S/he will also lead various strategic initiatives that help shape the marketing and communications and parnterships functions for future success. These initiatives include establishing mental models for excellence in go-to-market strategies and plans and strategic partnerships.

What you'll bring

Key Skills, Experiences, and Qualifications

 

Leadership Skills:

  • Strong leadership: ability to lead and develop nimble, agile teams in a forward thinking-manner
  • Strong ability to manage to excellence
  • Customer-obsessed, data-driven, strong interpersonal skills
  • Strategic and analytical thinker with a drive towards execution and delivering results
  • Ability to lead across a matrixed global organization
  • Ability to operate at a strategic level and have the skill to be detail oriented.
  • Experience driving business objectives, on time, within budget
  • Excellent communication skills and ability to collaborate with multiple teams as well as executives
  • Leading and driving transformation
  • Best in class team building and engagement skills
  • Strong project management skills with the ability to multitask and meet tight deadlines in a fast-paced environment
  • Proven experience working with product organizations, highly technical teams and handle multiple projects in a fast-paced environment
  • Innvovative problem solver and guides teams to new ways to attack problems.

 

Experiences:

  • Team leadership
  • Global experience
  • Integrated marketing and communication acumen
  • Experiences in marketing operations combined with strategy consulting background
  • Experiences working in innovation driven technology companies

How you will lead

Key Responsibilities

3/1 Year Planning: Lead and create the 3/1 year plan for the Marketing and Communications (M&C) and Strategic Partnership Group functions. Working across the ecosystem and, for M&C,  in particular with the Intuit Brand team, lead the development of a plan that supports Intuit’s big bets and bold goals, True North Goals and 5 Marketing and Communications Priorities.  Role should drive operating mechanisms that help drive a connected and integrated approach across the full M&C and MCLT community as well considering synergies among the Strategic Partnership Group. As such, this is a role that requires someone to transform our current approach.

 

Work includes:

  • Delivering the annual and 3 year plans for the marketing and communications and strategic partnership group functions
  • Working with teams to determine data-driven outcome goals to drive growth
  • Leading operating mechanisms to drive and deliver progress to outcomes
  • Driving results through proactively promoting collaboration across marketing and communications community and strategic parnership community
  • Ensuring end-to-end execution that most effectively delivers for the right stakeholders

 

Marketing and Communications & Strategic Partnership Group Operations: Manage operating metrics to deliver growth through leading and driving the following OpMechs: Core Innovation OpMechs for Marketing and Communications and Strategic Partnerships, MCLT and SEP SLT Meetings, All Hands Meetings, and other forums.

 

Marketing Strategy and Strategic Partnership Projects: Drive initiatives that deliver positive benefits to customers and drive Intuit growth. Build mental models and artifacts to provide guidance and deliver transformation across the functions.

 

Success Metrics

The successful leader will play a pivotal role helping the marketing and communications function achieve our Core Innovation, Big Bets, Bold Goals and True North goals. In addition to helping the company achieve our broader goals, success in this role be defined as:

  • Improved clarity of input and output metrics including higher fidelity of milestones (gates and dates)
  • Improved marketing and communications and strategic partnership productivity
  • Shared vision for programs across Marketing and Communications and Strategic Partnership communities
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
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Liron Intuit employee
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
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Blaid Intuit employee
"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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