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Job Details
2021-21798 -

Director of Product Management, QuickBooks Payments

Location(s): Mountain View, California
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Intuit has a unique opportunity to lead the fintech industry in solving the most painful problem small business owners face -- managing their money.  82% of small businesses that fail experience a cash flow challenge.  Small businesses already turn to QuickBooks to manage much of their money -- they use QuickBooks to send over $1 Trillion of invoices each year, to record over $1 Trillion of bills, and to run over $115 Billion in payroll annually.  In addition, given small businesses record and categorize all of their transactions within QuickBooks, we are able to provide industry leading access to financial services and unparalleled cash flow insights and predictions.  

Based on these distinct advantages, Intuit QuickBooks has pioneered many innovative money solutions over the past five years to uniquely address these challenges (QuickBooks Cash blog and video and Tearsheet award; Cash Flow Planner; QuickBooks Capital).  

As we accelerate our mission to put small businesses in complete control of their money, we are looking for a world class product leader to join our team to lead payments product management globally.  This leader will bring bold thinking, a deep passion for solving customer problems, an exceptional ability to accelerate velocity, and drive industry leading FinTech innovation.

What you'll bring

  • Seasoned product management leader with 7+ years experience building and leading high-performing product teams; diverse industry experience is a plus with global experience preferred
  • Customer first mindset; extensive experience bringing to market customer facing product offerings; thinks and leads end to end 
  • Exceptional ability to work cross functionally and to build cross functional partnerships 
  • Experience taking product  innovation from 0 to 1 and scaling offerings that have achieved product market fit
  • Track record of delivering measurable, industry-leading growth, across both short and long term results; growth team experience is a plus 
  • Entrepreneurial;  innovative; willing and able to challenge the status quo; a reasoned risk taker who makes data driven decisions 
  • 3+ years working in the payments and billing space, building products at scale and within distributed systems, including partnerships integrations 
  • Great coach and mentor  who leads by example
  • Strong communication skills and ability to galvanize an organization
  • Undergraduate degree in computer science, electrical engineering, math, science or a related technical discipline required; advanced degree strongly preferred. Equivalent professional experience will be considered.

How you will lead

  • Develop and evangelize the vision and strategy to grow QuickBooks Payments to become a leader in global small business payments
  • Be the product expert and strategist who translates customer needs, market trends, competitive intelligence and Intuit intellectual property into new deliverables
  • Contribute to material growth of the business by identifying the biggest untapped opportunities in payments given Intuit is the #1 invoicing platform for small businesses
  • Deliver against 1 year and 3 year growth objectives by building a high performing product organization that is known for velocity, depth of customer insight, experimentation prowess, and shipping products that are deeply loved by our customers
  • Be the voice of the customer and foster an environment where we deeply understand our customers’ problems and challenges; obsess about making our products intuitive and our customers efficient and productive
  • Develop breakthrough payments innovations based on the unique assets that Intuit’s small business and consumer ecosystems provide, and identify game changing partnerships to accelerate realization of those opportunities
  • Direct planning and execution across the full product lifecycle
  • Lead cross functional alignment across product, marketing, risk, compliance, legal, partnerships and finance
  • Collaborate with marketing to build a strong brand for QuickBooks Payments and  to develop game changing business models that rapidly accelerate adoption
  • Key contributor to the global expansion strategy to bring our payments offerings to key global markets
  • Deliver on our mission to “power prosperity around the world” and deliver on our belief that everyone deserves the opportunity to prosper by creating experiences that improve the financial lives of our customers
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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