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Job Details

2021-20611 -

Principal Design Program Manager - Intuit Design Systems

Location(s): Mountain View, California
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Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.

Overview

The Intuit Design System (IDS) team aims to deliver a One Intuit design system for all of our cornerstone brands, including TurboTax, QuickBooks, ProConnect, and Mint. Our team mission is twofold:

  • For Intuit product customers: Deliver the benefit of confidence to customers traversing our ecosystem by presenting common interaction patterns that create familiarity over time and as customers explore our offerings. (I.e., Efficiency & effectiveness via familiarity)
  • For Intuit’s employees: Guarantee speed to benefit with designers and developers reusing proven components to ship new product features swiftly. (I.e., Speed via trusted UI components, so there’s more time to solve more significant challenges)

To help us achieve this, we are seeking a systems-obsessed Principal Design Program Manager. In this role, you will drive the development and adoption of IDS as a program and all of its work that is core to the Intuit product experience. Work that will set the foundation for the various product teams and supporting design communities within our product platform. You will join a passionate design community that crafts world-class customer experiences to power prosperity across the globe. You can bring all the critical pieces together – strategy, business goals, design, execution, technology, and customer needs – to drive a cohesive customer experience for multiple platforms.This team is based in Mountain View, California, and will join a small yet mighty Design Ops community dedicated to creating a thriving and creative community for Intuit designers to deliver their best work. Join our team!

What you'll bring

  • A stellar attitude, zest for design and design systems, and a passion for helping bring great, cohesive customer experience to market!
  • Bachelor degree or equivalent experience
  • Min 7+ years of production/project management/program management experience within a Design organization
  • Experience supporting or driving the adoption of a Design system is a bonus.
  • Experience leading complex business projects is preferred.
  • Deep experience working with creative/design teams, understanding how to integrate the process with creative minds, and demonstrates influence with cross-functional partners.
  • Proven track record of delivery and execution of medium to large scale programs
  • Strong experience with Agile development and methodologies and related software and tools to keep organized
  • Strong communication skills with the ability to influence at all levels
  • Thorough understanding of the creative development processes and product development life cycle.
  • Ability to drive prioritization principles
  • Brings order to complex programs and can scope and prioritize projects, identify risks and dependencies, define schedules, and work independently

How you will lead

  • Work boundaryless with business partners across business units to create repeatable frameworks and processes that enable IDS to create beautiful platform continuity.
  • You’ll drive overall program management of IDS projects, including the facilitation and logistics, coordination of reports, and driving rigor for strong execution and accountability for the work.
  • Design and coordinate a cohesive plan to align Cross-BU design leads and partners to deliver IDS projects.
  • Act as a critical POC, ambassador, and evangelist for the IDS program
  • Support operations functions and tasks, including the management of team budget and contractors
  • Align and drive partner management within the IDS core team as well as with cross-functional partners
  • Drive essential team management functions, including team engagement planning and programs, tools implementation, resourcing management, team culture, and health.
  • Ability to partner across different business units and negotiate priorities with different segments.
  • Candidate should be able to assess and mediate needs of stakeholders to ensure smooth and seamless delivery.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Liron at work
Liron Intuit employee
"At Intuit, I have everything I need to be a great data scientist, from rich datasets to inspiring colleagues."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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