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Job Details
2021-26715 -

Principal Product Designer

Location(s): Remote
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

We are looking for an exceptional, growth-minded Principal Product Designer to join the QuickBooks Payments team. In this role, you’ll drive key, high-impact projects that aim to help small businesses prosper by helping them get paid.

If you’re an exceptional Principal Product Designer looking to make a difference to small businesses and ship products across mobile and web platforms, then we’d love to talk! You might be the perfect fit for the QuickBooks Payments  team, an awesome group of product designers focusing on interaction, content, and visual design who are doing their part to help small businesses tackle the ups and downs of getting paid for their hard work.

If you’ve ever worked for yourself, you’ve no doubt understood that getting paid isn’t about the money but rather about the relationship with your customers. Getting paid is the second most critical job for any small business owner. (Getting customers is first.) SMBs must be ready to accept payments anyway and anywhere. It’s a delicate dance small business owners do to keep relationships strong while requesting the payments they need to stay in business.

66% of SMBs say delays in money hitting their account have the biggest impact on cash flow.

To run your own business is to play this game — every day. As one of our customers puts it, “Thirty years of it and I'm still not comfortable. Everyday is a challenge.” And as research shows, most small businesses don’t actually play it very well: 61% of small businesses regularly struggle with cash flow. 33% are unable to pay vendors, bills, themselves, or their employees. 82% of those that fail do so because of poor cash flow management.

The Payments Team’s vision is to get small businesses paid. Working with teams across all of Intuit, our designers and engineers are using machine learning and data science to create financial products and tools across invoicing, payments, banking, and forecasting experiences.

What you'll bring

  • 8+years of experience in interaction, product design, service design, or related field. Some of that experience must include shipping products
  • Deep expertise and experience designing for mobile and cross-platform experiences
  • Ideally some formal training and education in Product Design, Human-Computer Interaction Design, or other relevant field
  • Accomplished designer with demonstrated ability to create innovative designs that go beyond common deliverables
  • Deep knowledge of design principles, design heuristics, methods and best practices that provide successful & holistic end-to-end visual design across suites of products
  • Curiosity and commitment to testing new ideas and innovating to drive business results
  • Effective, articulate communicator when it comes to talking about your work with senior execs and when working through constraints with engineering partners
  • Experience mentoring and growing other designers
  • Mastery of design tools such as Figma and Adobe Creative Suite. Lo and hi-fidelity prototyping skills.
  • A comprehensive online portfolio demonstrating your strong craft and collaborative process

How you will lead

  • Artistry, speed, and excellence in simplifying abstract strategies and expressing concepts visually
  • Demonstrated ability to push a team's thinking through provocations and prototyping
  • Experience leading the end-to-end design for multiple platforms
  • Ability to communicate a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
  • Experience with and love of learning from customers and applying insights to generate designs that deliver customer delight
  • Ability to work on multiple projects at one time, using excellent communication skills to manage time and expectations appropriately
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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