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Job Details
2021-25370 -

Principal Product Manager, Intuit AI

Location(s): Mountain View, California
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Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.

Overview

Intuit AI Be part of the Intuit AI+Data PM team and help create an end to end AI platform vision that will democratize AI across Intuit. At Intuit, our mission is to create an AI-driven expert platform that powers prosperity around the world. Building AI enabled financial advice, insights, predictions, forecasts, etc are core capabilities to drive our mission, solving problems with speed and automating processes for our small businesses and consumers alike. At Intuit, AI is defined as a combination of Natural Language Processing(NLP), Machine Learning(ML), and Knowledge Engineering(KE) to provide the best of breed capabilities to drive our AI vision.

We are looking for a creative problem solver with deep technical knowledge of the AI/ML + KE space and a passion for innovation and collaboration to join the Intuit AI+Data team as a Product Manager. The product management team’s charter is to build a world class AI platform and enable durable, reusable AI services that will scale AI at Intuit. This key role will own the strategic direction, executable roadmap and measurable outcomes for building key components of ML plus KE that will enable our cornerstone brands like Mint, QuickBooks and TurboTax to deliver better AI driven products. Intuit AI product team plays a foundational role in setting the vision, strategy, platform capability to build an end to end capability that will make Machine Learning accessible to everyone, with Knowledge Engineering to add rule based approach to create a hybrid approach to building smart financial applications that will delight our customers.

What you'll bring

  • 7-10 years of combined Machine Learning and Technical Product Management experience
  • Experience researching AI/ML industry trends and applying to product strategy & roadmap
  • Proven ability to partner effectively across functions with the ability to gain shared vision on challenging decisions and priority trade-offs.
  • A proven track record of successfully implementing and evaluating deep learning and machine learning models on real-world structured and unstructured data
  • Strong combination of theoretical knowledge and hands-on experience in data labeling, data mining, feature selection, dimensionality reduction, statistical techniques, regression analysis, and machine learning / deep learning algorithms
  • Solid fundamentals with knowledge of machine learning / deep learning algorithms, knowledge engineering, classification, clustering, regression, reinforcement learning, CNN, RNN, probability theory, and algorithm design
  • Solid foundation of natural language processing and text analytics (BERT, BiLSTM, LDA, word2vec, doc2vec, fast text, etc.)
  • Familiarity with Big Data frameworks (e.g., Hadoop, Hive, Spark, etc.) and Domain Driven Design approaches to data as a product
  • MS or PhD in Computer Science, Artificial Intelligence, Machine Learning, or related technical field, or equivalent experience; MBA from a top program is a plus

How you will lead

  • Own the key strategy and vision of our ML +KE portfolio, understanding the broad needs of the PD teams in the different BUs, envisioning and executing the creation of a useful, repeatable, high-quality hybrid and generalized ML system that can solve multiple problems in different business contexts.
  • Create KE+ML based experience alongside our in-product teams, such as QuickBooks, Mint, TurboTax, by building and evolving how human created rules and machine learning can together bring hybrid ML into our in-product experiences in servicing our customers.
  • Through the understanding of KE+ML platform capabilities and understanding user needs, create AI enabled product experiences that will empower our business to display the smartness of AI powered decisions and predictions through their AI implementations.
  • Establish and manage the roadmap for key Intuit AI capabilities such as transaction intelligence service, classification, prediction, and forecasting service, leading trade-offs among priorities, strategic bets, and other considerations
  • Establishing strong partnerships with key partners across Intuit to enable durable and reusable AI powered products.
  • Clearly articulate Intuit AI vision, strategies, priorities, and desired outcomes with key partners across Intuit.
  • Leverage usability studies, business and product usage data, external industry trends, and metrics to create AI enabled experiences that business cannot live without.
  • Manage a KE PM to coach and execute on the vision and strategy based on the KE+ML strategy you have defined.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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