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Job Details

2020-14109

Principal Product Manager - QB Live New Offerings

Location(s): Mountain View, San Francisco
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
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Blaid Intuit employee
"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

The Principal Product Manager role will be focus on our newest product innovation, Quickbooks Live Bookkeeping. Quickbooks Live connects small businesses and bookkeepers, creating a partnership that ensures perfect books for small businesses with no work. The QuickBooks Live Product team drives both product strategy and convenes the product-service “quad” of Product Development, Experience Design, Product Management, and Service Delivery to develop elegant solutions to prioritize customer problems.  

This role is responsible for leading the product strategy and execution for QuickBooks Live new offerings. You will work across functions to identify and capitalize on new customer and expert insights, overcome challenges, lead/execute high-priority product experiences, and lead the fast-growing product management team. This role involves new services and orchestration across marketing, sales, customer success and other teams in driving QuickBooks Live adoption by small businesses across the globe. It does not represent the usual convergence of disparate data sets of features, inputs, priorities, and building products---it involves new services and orchestration and how to bring services to life through product value to small business customers.  This is one of our company’s ‘big bets’ and key strategic initiatives. If you are looking for the intersection of breakthrough solutions, innovating at scale, and inspiring direct and extended teams across multiple BUs and functions, we want to meet you. 

What you'll bring

  • 8+ years of designing and shipping multiple impactful SaaS software experiences across web & mobile iOS / Android.
  • Expert at market analysis, technology evaluation, financial planning, and product definition and delivery.
  • Experience partnering with product, engineering and design teams to build products that drive user engagement, growth and retention.
  • Demonstrate deep customer empathy and curiosity.
  • Partners across the org to deliver business results in a product ecosystem environment while communicating and influencing effectively
  • BS Degree. Analytical/technical discipline preferred.
  • MBA preferred

How you will lead

  • Drive vision and innovation from both a strategic and tactical level to develop services and capabilities that define a great customer experience
    • Stay close to the customer, industry trends and connected ecosystem to bring unique differentiation to the small business and expert experiences
    • Deeply understand customer experience and pain points using usability studies, customer interactions, experiments, and aggregated feedback from internal customer facing teams
    • Continuously test and learn and leverage customer insights to inform product decisions and recommendations
  • Develop the product, services, customer success, and data components of the QuickBooks Live experience to scale up the successful launch of QuickBooks Live and other expert platforms in the US and across the globe
  • Operate as a player coach; be equally effective in managing a team (setting priorities, developing others) as in being an individual contributor who produces work product as a member of the team
    • Manage a fast-growing team of high potential and high-performance product managers, stewarding their growth and career development alongside critical week-in, week-out performance 
    • Actively prioritize and force necessary product trade-offs to deliver for both Small Business and Experts
    • Build relationships across Product Development, Experience Design, Services Management, Analytics, Marketing, and other critical dependencies to ensure work across the ecosystem is adequately prioritized and resourced
  • Lead or support ongoing communications and operating mechanisms (e.g. experience reviews, etc.)
  • Help the team navigate a lot of complexity and overcome challenges and curve balls to maintain velocity and team engagement (i.e., relationship building, influence and ongoing dialogue with leaders of teams where dependent on across the company)
  • Be a master of stakeholder management and facilitate cross functional collaboration

Be part of a world-class culture

Our culture

We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table.

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Our values

Our values are central to our culture. They’ve been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Fortune 100 Best Companies to Work For

Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.