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Principal Product Manager - QuickBooks Online Payroll
Location(s): Mountain View, CaliforniaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
At QuickBooks, we seek to power the prosperity of entrepreneurs around the world. The products we build help millions of entrepreneurs save critical time, get paid faster, make money go farther, and deliver the confidence they need to succeed and grow. As the leader in financial management software, the data that flows through the QuickBooks platform is not only the lifeblood of entrepreneurs — it powers the global economy.
We are looking for a customer-obsessed Product Manager with a strategic vision, a team-first mindset and demonstrated excellence in product management execution.
Are you a product management professional that knows what it takes to build new products in growth markets? Do you like to take risks, drive rapid experiments, measure, iterate, and create products and services that simplify the business of life? Are you someone that fosters an environment of innovation, collaborates with high performing teams, and develops groundbreaking products and services that delight customers and have tangible impact on their businesses?
Join the QuickBooks Workforce Product Management team researching and building our QuickBooks Australia Payroll product, an offering designed for Australian small businesses, and help us win in our other global growth markets. As a Product Manager for QuickBooks Payroll, working in concert with our design, development and global product teams — you would be designing and building out features that will enable us to scale and win in the Australian market. In tandem with our global product teams, you would be identifying our customers’ most pressing problems, ideating and prototyping solutions, prioritizing product development, and managing end-to-end product management execution. If you are passionate about delivering transformative change for small businesses and the economy and thrive working in a fast-paced environment, come join our team!
Qualifications
- Product Management: 6-7+ years experience in a Product Management role designing and delivering world-class solutions that drive customer delight and business growth or relevant experience solving customer problems
- Leadership Skills: Strong EQ and leadership skills; excellent analytical and quantitative abilities; proficiency in product analytics, testing methodologies and data-backed decision processes.
- Strategic Thinking: Proven track record of setting product strategy for a large portfolio and translating it into a product roadmap with excellent end to end execution.
- Customer Empathy: Passion for solving customer problems and successful history of delivering customer-driven products designed to create a great customer experience
- Discovery: Passionate about unearthing customer insights and championing the voice of the customer
- Analytical Capability: Outstanding analytical skills, demonstrated by roadmaps and recommendations, backed by solid business cases
- Collaboration & Influence: Demonstrated ability to collaborate across functions, locations and cultures to deliver a delightful end-to-end customer experience
- Execution: Ability to develop and execute a successful product roadmap using Agile development methodologies in a hands-on, hard-working, scrappy environment
Responsibilities
- Deeply understand our customers through follow-me-home research, usability studies, rapid experimentation, and emphatic customer empathy
- Analyze our market and our available market opportunities, and establish and communicate a bold, coherent strategic vision
- Collaborate with design, development, analytics and business partners — in Canada and across the globe — to craft simple and impactful web and mobile app experiences
- Prioritize and manage product development with cross-functional teams to deliver high-impact experiences, quickly
- Influence a matrix of stakeholders to deliver optimum customer benefit
- Be bold and be entrepreneurial; foster a culture of innovation and impact
- Lead by example; work closely with cross-functional leaders to define the vision, strategy, and multi-quarter roadmap to form a roadmap for Australia
- Encourage a culture of experimentation, learning, and a growth-mindset - never settling for the status quo and innovating on the bleeding edge of what’s possible
- Prioritize; ensure we deliver products that solve the biggest customer problem, strong market position and generate durable business benefits (revenues, adoption, retention, etc.)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $195,000 - 264,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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"It’s important to always strive for improvement, even if you’re already in a good place."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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