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Job Details

2020-17406 -

Product Manager 2, Go To Market (GTM), Notifications Platform

Location(s): Mountain View, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Come join the Go To Market (GTM) Team within Intuit’s Small Business Self Employed Group (SBSEG) Organization as a Product Manager 2. The GTM team is a newly formed and growing organization with the objective to govern, build, integrate and manage technologies to support Intuit’s business growth and customer engagement.  We support cutting edge capabilities in marketing including campaign management, customer communications, data and analytics, audience and segmentation, and beyond.

You are passionate about building products that delight and solve customer problems. You bring experience working in marketing or martech domains and a record of driving innovation and delivering speed-to-benefit.  You have a deep understanding of how marketers leverage customer data to drive business growth and customer engagement.  Finally, you are skilled at bringing together diverse groups with varying agendas to a common product vision and plan.

What you'll bring

  • 3 or more years of product management experience in a top tech, digital or consumer products company, payments company or innovative technology startup (or equivalent experience), ideally developing marketing technologies that support customer engagement
  • Background in consumer facing marketing technologies is highly desirable as is experience with consumer oriented businesses (i.e. retail, consumer products); passion for working on solutions for small businesses and consumers is ideal
  • Good understanding of web personalization, A/B testing, tag management, segmentation, email marketing, campaign management, customer acquisition/retention funnels
  • Experience working with customer data platforms, tag management platforms, data management platforms, customer experience analytics platforms, web analytics tools and customer feedback platforms; specific experience with at least some of the following required: Ensighten, Tealium, Google Tag Manager, Adobe Analytics, Google Analytics, ClickTale, Adobe Audience Manager, Segment
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
  • Ability to think strategically and execute methodically; able to lead cross-functional teams to deliver products and projects on deadlines in an agile way
  • Ability to build relationships/ credibility through knowledge and results; well honed influencing and negotiating skills; ability to communicate effectively with technical and non-technical audiences
  • 'Can do' attitude with an entrepreneurial mindset and comfort working in a fast paced, unstructured environment
  • Undergraduate concentration in Computer Science, Electrical Engineering or a related technical discipline required; advanced degree a plus

How you will lead

Your role is to understand our internal customer needs (marketing, sales, customer success and product) to deliver secure, scalable and trigger based notifications to our end consumers. This role is tied to our FY21 growth strategy - Deliver the Right Message, At the Right Place, At the Right Time. 

 

You will:

  • Develop the strategy and vision for the notification platform 

  • Convey your vision through bold product roadmaps, working closely with product leaders and software engineers, and participate in all levels of team planning

  • Develop, create and map notification types to business objectives

  • Develop a product portfolio with a clear roadmap and hold the team accountable to delivering against that roadmap across a cross-functional team

  • Identify and anticipate long-term opportunities that can unlock future products, rooted in a deep understanding of the needs of internal customers as well as end consumers

  • Review existing processes and identify gaps/overlaps in the solution set and recommend improvements and see the changes through

  • Enable end user agility by delivering self service capabilities

  • Evangelize and grow the adoption of our platform across internal teams

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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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