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Job Details
2022-35591 -

Product Manager 2, QuickBooks Online Transaction Framework

Location(s): Mountain View, California
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Join our fun, fast-paced crew to lead the development of a state-of-the-art engine and customer experience for the core of QuickBooks Online (QBO): the transactions framework. You’ll collaborate with a highly-skilled team and cross-functional leaders to refine how transactions can be simplified and streamlined for new customers unfamiliar with financial management, and on the plan to move current customers to the new framework without disruption when it meets our usability and performance targets. You’ll be managing a critical system that is the backbone of QBO, carrying  the information customers need to run and understand their business in more than 6 million transactions a month!

As the PM, you’re analytical and creative, and able to think strategically about how we can best prioritize work in the Transactions Framework to support our customer and corporate goals.

What you’ll do

  • Provide a cohesive, data-backed vision based on usage and gap analysis for how we can best leverage the Transactions Framework to benefit customers and internal developers
  • Partner with Product Development to create prioritization principles and the roadmap to take the work to the next level, ensure the framework is stable, fast, always available, and working seamlessly for the people who depend on it to run their businesses, and build out scaling and rollout plans
  • Conduct follow-me-homes to gather feedback on the current transaction experience and work with designers refine them into innovative and simple experiences
  • Drive execution in collaboration with your product development, data science, and design partners
  • Identify and manage dependencies on and from other teams, and communicate progress and delivery updates to leadership
  • Work relentlessly to ensure your team is focused on delivering the most impactful things for customers and delivering against your success metrics, with a healthy balance of innovation

Qualifications

Who you are & what you’ll bring

  • You have 3+ years experience in a product management role working with designers and developers to bring world-class customer experiences to life
  • Demonstrated success in managing business-critical systems and managing planning and dependencies across multiple teams
  • Experience with small business accounting is a definite plus
  • You love data and make data-backed decisions, and you’re skilled at both conducting research to find and clarify opportunities and synthesizing a story from the data that energizes the organization and leadership
  • You’re metrics-oriented and comfortable presenting them to leaders
  • You have experience with Agile development and methodologies. Technical background is a plus, more so for past work with AI-powered models
  • Undergraduate degree required in business, product management, computer science, data, other sciences, or a related discipline; other majors or equivalent professional experience will be considered
  • You have strong communication skills (both verbal and written)
  • You are a grinder, willing to sweat the details so your customers get the best possible experience
  • You’re self-driven and able to thrive in a fast-paced, high-growth environment

Responsibilities

How you’ll lead

 

  • You develop product roadmaps and requirements from deep customer empathy and data-backed insights
  • You have a bias for action and know how to ship code often & build on it
  • You’re comfortable leading cross-functional teams and driving stakeholder engagement
  • You communicate frequently and clearly with other teams and leaders, and build durable artifacts to drive alignment
  • You drive KPIs/success metrics and galvanize the team by celebrating successes and learning from failures
  • You ruthlessly prioritize work to rapidly deliver value for your target customers
  • You’re self-aware with a strong desire to learn and continuously improve
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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