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Job Details
2022-33347 -

Quality Assurance Sanctions Compliance Analyst

Location(s): Remote
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is seeking a Compliance Analyst as part of our growing Order to Cash Compliance team within the Finance organization. The Compliance Analyst role will focus primarily on overseeing Intuit’s sanctions screening program and will specifically act as a SME engaging and overseeing quality assurance (QA) processes. The Compliance Analyst will support critical operational initiatives and will assist with building and enhancing screening-related procedures that drive short and long term business outcomes.

Qualifications

  • 1+ years relevant experience with OFAC/Sanctions/List Screening/AML
  • Demonstrated knowledge of OFAC compliance operations
  • Ability to act as subject matter expert in the area of sanctions screening
  • Knowledge and familiarity with Bridger screening tool and SQL builder preferred
  • Experience with conducting and documenting open source investigations, including the use of LexisNexis search tools
  • Knowledge of compliance program quality assurance processes and expectations
  • Experience overseeing sanctions and/or BSA compliance programs, including building processes and procedures
  • Experience with designing and hosting compliance-related trainings
  • BS/BA degree or equivalent experience; advanced degree desirable
  • CAMS, CGSS, and/or CRCM Certification desirable

Responsibilities

  • Act as subject matter expert in the areas of sanctions screening alert review and screening tool capabilities
  • Perform QA reviews of alerts decisioned by frontline analysts within the screening tool
  • Document results of QA findings; maintain and enhance QA reporting to track areas of potential risk and present results to leadership
  • Provide timely feedback to operations teams and leverage QA findings and observations to design appropriate training
  • Apply sanctions compliance expertise to create and deploy screening-specific guidance to operations teams
  • Partner with sanctions compliance program oversight peers to drive QA-informed updates to processes and procedures
  • Design QA data-driven technology and reporting enhancements, and partner with technology team to lead resolution of production support issues 
  • Support the building and management of work queues within the screening tool
  • Support customer care team by assisting with account status inquiries
  • Develop and maintain reporting models to measure metrics including SLA compliance, case decisioning, productivity, escalation rates, system performance, etc.
  • Develop and deploy forecast models to measure current and future department resource needs based upon business trends and seasonality
  • Identify and implement data-driven recommendations for process improvement, resource efficiencies, and improved controls 
  • Support new offer onboarding, including test framework design and contributing to end-to-end testing prior to go-live
  • Assist with special requests and data gathering for audit and/or regulatory purposes
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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