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Job Details

2020-16410 -

Senior Manager, Strategy & Business Operations

Location(s): Mountain View, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Intuit’s Small Business and Self-Employed Group (SGSEG) is devoted to creating tools and services that power prosperity around the world, providing key offerings which dramatically improve the chances of success for small businesses. Inside SBSEG, the Online Payroll team helps small businesses manage their teams.

As part of the Online Payroll team, you will help us solve the wide range of problems employers face as they scale their workforce. You will be challenged to think bolder, move faster, and have a big impact.

We’re looking for a creative problem solver with a passion for innovation and good process. As part of Strategy and Biz Ops, you will be part of a small, lean team working at the heart of the business to build strong operating rigor and shape Payroll’s strategic trajectory.

You’ll work across functions and with senior leaders to help identify challenges and opportunities, execute high-priority activities, and be a key contributor to our product and business strategy (formulation and execution).

What you'll bring

We are looking for someone who can establish rapport, credibility, trust, and respect throughout the organization and is viewed as a team player. Strategy and Biz Ops acts as a source of future leaders within Payroll and the company and we expect exceptional leadership skills and potential.

Specific qualifications:

  • 4-7 years relevant work experience with 2+ years experience in roles delivering significant impact across an organization (examples: experience in a top tier consulting firm focused on strategy and implementation, being part of a strategy or business operations team in a technology company, helping improve efficiency or effectiveness in a business function of a technology company).
  • Exceptional collaboration and relationship-building skills; leads and influences across boundaries and considered a trusted partner to peers and executives alike.
  • Strong written and verbal communication skills.
  • Able to think both strategically and tactically - can devise and execute an action plan (strong process and project management skills).
  • Highly self-motivated, able to manage multiple projects with little day to day direction.
  • Able to both lead and support.
  • Exceptional analytical problem solving ability.
  • High level of professionalism, passion, and sense of urgency.
  • Strong academic record. MBA or similar education a plus

How you will lead

Your work will involve:

  • Identifying and driving the highest impact opportunities to increase efficiency and effectiveness of Payroll’s teams and functions
  • Identifying, investigating, and rallying the team around opportunities and big bets for Payroll’s future
  • Partnering with senior leaders to jointly problem solve and develop solutions to complex business problems
  • Leading strategic and operational projects from inception to completion, ensuring execution is set up for success and managed rigorously

 

You will have frequent executive-level visibility, allowing you to forge relationships with senior leaders from every function. This role is the perfect platform to learn about multiple teams and functions and to work on a wide range of projects and develop a broad skill set, helping to lay the foundation for a high-impact career.

 

Specific responsibilities include:

  • Results delivery: Help size & analyze growth opportunities (e.g. markets, customer segments, industry verticals, strategic initiatives). Articulate actionable recommendations that drive business impact. Proactively identify roadblocks and suggest alternative solutions.
  • Lead through influence: Actively participate in discussions with senior business leaders making convincing arguments that inform decisions. Develop concise and compelling written communications that build the case for change and articulate solutions.Problem solving and analytics: Understand business performance through dashboards and data that you help create or gather. Use data to recommend creative and innovative solutions. Frame issues in a compelling way and drive resolution to them, providing focused quantitative or qualitative analytical and research support as input into decision making.
  • Rigorous execution: Lead or co-lead strategic initiatives and discrete projects. Develop clear action plans. Suggest relevant success metrics and targets. Manage timelines and process.
  • Cross-functional leadership and capability building: Build and maintain strong relationships inside and outside the organization to ensure strong collaboration, raise the profile of the business and its key projects, and capitalize on emerging opportunities. 
  • Help foster a culture of continuous reinvention and customer obsession.
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"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Emily at work
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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