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Job Details
2022-36343 -

Senior Product Manager, Capital Lending

Location(s): Mountain View, California; San Diego, California; New York, New York
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

QuickBooks proudly serves over 7 million small business and self-employed customers. While initially started as desktop and bookkeeping software, QuickBooks has grown to provide millions of businesses with payments, capital, banking, payroll, and other financial services - moving over $200 billion in and out of businesses every year.

 Small businesses fuel our global economy, but the odds are stacked against them. One of two businesses fails in the first five years, and two of three fails before they turn ten. Of the most severe challenges a small business faces are managing their cash flow: balancing inflows and outflows, late

customer payments, funding growth, and making payroll all while hoping there is enough left over for profit or a rainy day.

 QuickBooks is on a mission to change the game by providing access to services that improve business’s prospects and increase their survival rate. This Sr Product Manager will lead teams of designers, engineers, and data scientists to build out a suite of line of credit-based products, such as our Get Paid Upfront invoice financing product. You will immerse yourself in the customer problem and create new opportunities to reduce the challenges of managing cash flow by connecting the business with lending solutions at the moment of need, and ultimately enabling business operators to stay focused on running and growing their business.

Qualifications

  • 5+ years designing and delivering world-class products in a Product Management role
  • 3+ years of experience working in fintech products, with a portfolio of product and feature releases that demonstrate well-crafted customer experiences across mobile and web platforms
  • Familiarity with other financial products used to manage cash flow: lending, merchant cash advances, factoring; basic knowledge of financial industry laws and regulations
  • Track record of setting a product vision and translating it into a roadmap and end-to-end execution
  • Passionate about solving customer problems (the big ones and the small ones)
  • Strong communication skills with engineering, business, design, and executive stakeholders
  • Develops and defends strong points of view with data and analytics; comfortable with statistical analysis, and not afraid to be wrong - but adjusts rapidly to new data
  • Demonstrated ability to understand and discuss technical concepts, manage trade offs, and efficiently frame and evaluate new ideas
  • High level of professionalism, passion and a sense of urgency to “make things happen”.
  • Bachelor’s degree A major in Computer Science, Electrical Engineering, or a related technical discipline a plus

Responsibilities

  • Inform the product vision with customer-centric research, an appreciation for the fintech ecosystem and business opportunity, and then drive awareness and support throughout the QuickBooks organization
  • Be customer-obsessed and lead the team to build delightful and seamless customer experiences
  • Partner with our Capital Lending Platform, Risk, Underwriting, Data Science, Legal, and Compliance teams to ensure our lending products are compliant, durable through credit cycles, and serve our customers’ needs while maintaining responsible lending practices
  • Be the domain expert for your product and drive execution on the team’s roadmap through agile engineering sprints, prioritizing between new features and customer feedback, and partnering with design to execute on customer-driven solutions
  • Work closely with other product managers, marketers, and designers to craft simple and impactful product experiences that mesh across web and mobile platforms
  • Collaborate with other QuickBooks ecosystem partners (e.g., QuickBooks Checking, Payroll, Payments, and Accounting) to build end-to-end delightful experiences for the customer
  • Encourage a culture of experimentation, learning, and a growth-mindset - never settling for the status quo and innovating on the bleeding edge of what is possible
  • Be bold and be entrepreneurial; foster a culture of innovation and impact
  • Manage the tensions between customer, partner, and business value creation to enable sustainable and best-in-class lending solutions for SMBs, while disrupting the status quo and generating excitement for the offering
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

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Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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