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Senior Product Manager - Developer Platform
Location(s): Mountain View, California; San Diego, CaliforniaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Intuit Developer Platform team at Intuit builds foundational capabilities that developers across Intuit use for building and running Intuit’s flagship applications leveraging cloud-native technologies in a highly scalable, reliable, and secure manner. Ease of use along with scale and reliability are some of the key attributes of the platforms that this organization is responsible for. Intuit is a big believer of open source both as a consumer and as a contributor and actively participates in many open source communities, including CNCF, Istio, and GraphQL.
We are on a journey to enable hyper-scale on both our systems and our development processes and are making fundamental technological shifts that will enable this journey. As a product manager in this group, you will have the opportunity to solve business-critical problems via leading-edge products, participate in the open-source community, and lead innovation within and outside of Intuit.
You will work with other product managers on Intuit’s overall Development Platform strategy with a particular emphasis on the Kubernetes ecosystem, multi-tenancy, network and security policies and platform extensibility efforts in a large-scale distributed microservice architecture. You will get to work on Kubernetes, AWS Cloud, observability and scalable distributed systems and help drive Intuit’s contributions to open source projects in cloud-native technologies. You’ll help drive partnerships with end-users and partners to raise Intuit’s profile in the cloud-native community. If you understand shaping the future of large scale operational systems and appreciate working with open source communities, then this job is for you!
Qualifications
- 5+ years designing and delivering world-class platform products that solve big customer needs, specifically in large scale distributed systems and platforms.
- Experience with container ecosystem, developer tools, Kubernetes, storage, networking.
- Experience defining, building, and delivering products on public clouds – AWS, Azure, and GCP.
- A good understanding of defining and building SaaS services, products, and infrastructure at scale.
- A good understanding of defining and building user experiences and flows for managing complex infrastructure products. .
- Worked in an Agile development setting and can drive backlog grooming and prioritization.
- Product development and technical background, either as an engineer or in a previous technical role with prior hands-on development experience or in developing and presentation of technical demos.
- Proven experience in defining the product vision and inspiring teams to deliver innovations and impactful products.
- Ability to take end-to-end responsibility for the product’s success.
- Ability to work closely with customers and partners listening and taking a customer-focused approach to defining strategy and setting priorities demonstrating a passion for the customer.
- Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats.
- Undergraduate degree required. Focus in computer science, electrical engineering, or related technical discipline preferred; advanced degree a plus. Equivalent experience will be considered.
Responsibilities
- Define and lead the vision and strategy for Kubernetes ecosystem and provide product thought leadership in identifying critical customer requirements, understand business goals, and define product roadmaps and KPIs.
- Work closely with product managers and development teams across Intuit to identify and address gaps in raising Intuit’s operational excellence through products to help achieve >4 9s availability and world-class performance.
- Effectively manage dependencies, priorities, and plans across different groups at Intuit towards consistent product delivery aligned towards common goals.
- Take a data-driven approach in prioritizing requirements, creating and communicating plans and roadmaps, defining success metrics to deliver impactful business results.
- Demonstrate customer obsession by being a champion for the user experience with deep customer empathy.
- Evangelize and create broad awareness for the service communications ecosystem with technical talks at both internal and external forums and customer events.
- Serve as a product evangelist for container based developer platforms both internally and externally by speaking at conferences, meetups, community meetings in cloud-native space and bring external-in perspectives to how Intuit builds a highly scalable, reliable, high-performance platform.
- Actively participate in and be a thought leader in the open-source community around platform engineering projects, specifically in the service mesh space.
- Be part of the extended product management team to contribute across Intuit platforms.
- Be customer-obsessed, acting as the voice of developers and Intuit’s customers in creating and operationalizing world-class SaaS platforms.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is CA $166,669 - $225,493. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

"It’s important to always strive for improvement, even if you’re already in a good place."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
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Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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