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Senior Product Manager - Intuit Design System
Location(s): Mountain View, CaliforniaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Developer Platform team at Intuit builds foundational capabilities that developers across Intuit use for building and running Intuit’s flagship applications leveraging cloud-native technologies in a highly scalable, reliable, and secure manner. Ease of use along with scale and reliability are some of the key attributes of the platforms that this organization is responsible for.
We are on a journey to enable hyper-scale growth on both our systems and our development processes and are making fundamental technological shifts that will enable this journey. As the product manager, you will shape the long-term vision for our design system, component libraries, and designer and developer experiences and will be responsible for executing on that vision. From ideation to development to adoption, you’ll lead an organization focused on making a greater impact on Intuit’s application developer and designer community by providing end-to-end product solutions.
Application teams at Intuit work on cutting edge technologies in rapidly evolving business and technical environments, pushing the boundaries of how web and mobile development is done to execute on Intuit’s AI-driven expert platform strategy. In this role, you will work with other product managers, product designers, and development teams across Intuit as you define the Intuit Design System strategy to be a force multiplier across the ecosystem.
We are looking for someone who has extensive product management experience building front-end application platforms and design systems at scale with a good technical understanding of those platforms balanced with customer empathy, strong execution abilities, and a track record of building strong business partnerships to deliver impactful business results. If you understand defining and building products and platforms used by developers and designers alike with a specific focus on web and mobile development to deliver software that caters to both millions of consumers and small businesses, then this job is for you!
Qualifications
- 5+ years delivering world-class platform products and systems for front-end applications, specifically in web and mobile for large scale SaaS offerings.
- Experience defining, building, and delivering platform products with an ability to bridge between design and development teams in a matrix environment.
- Good understanding of and a keen eye for user experience design for web and mobile (iOS and Android) platforms
- Good understanding of the architectures and lifecycle of large scale web and mobile apps.
- Familiarity with design tools such as Figma, Sketch, Adobe Creative Suite, and Invision is a plus.
- Keeps up with the latest trends in the front-end application development (web or mobile) and can synthesize and drive tradeoffs in technology choices.
- Has worked in an Agile development setting and can drive backlog grooming and prioritization across multiple cross-functional teams.
- Product development or technical background, either as an engineer or in a previous technical role with prior hands-on development experience or in developing and presenting technical demos and content.
- Proven experience in defining the product vision and inspiring teams to deliver innovations and impactful products, especially in mobile ecosystems.
- Ability to take end-to-end responsibility for the product’s success.
- Bachelor's degree in computer science, electrical engineering, a related technical discipline or equivalent experience required, an advanced degree a plus. Equivalent experience will be considered.
- Ability to work closely with customers and partners listening and taking a customer-focused approach to defining strategy and setting priorities demonstrating a passion for the customer.
- Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats.
Responsibilities
- Define and lead the vision and strategy for Intuit Design System and component libraries and seamless integration with AppFabric (web and mobile), Intuit’s application platforms, provide product thought leadership in identifying critical customer requirements, understand business goals, and define product roadmaps and OKRs.
- Work closely with product managers, product designers, and development teams across Intuit to identify and address gaps in Intuit’s web and mobile offerings to provide world-class experiences.
- Effectively manage dependencies, priorities, and plans across different, multi-functional groups at Intuit towards consistent product delivery aligned towards common goals.
- Take a data-driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress, and success.
- Demonstrate customer obsession by being a champion for the user experience with deep customer empathy.
- Evangelize and create broad awareness for the Intuit Design System, web, and mobile application platforms and ecosystem with technical talks at both internal and external forums and customer events.
- Serve as a product evangelist for the platform by participating in different conferences, meetups, community meetings in mobile space and bring outside-in perspectives to the Intuit front-end application design and developer communities.
- Actively participate in and be a thought leader in the open-source community around platform engineering projects.
- Be part of the extended product management team to contribute across Intuit platforms.
- Be customer-obsessed, acting as the voice of Intuit’s developers and customers in creating world-class web and mobile applications.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is CA $166,669 - $225,493. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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