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Job Details
2021-26728 -

Senior Sourcing Manager

Location(s): Remote
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

The Senior Category Strategy and Optimization Sourcing Manager will be an integral part of the Global Business Services Strategic Sourcing and Strategy Team and will be responsible for driving global sourcing activities across multiple categories within Intuit’s value chain. Primary responsibilities include category strategy, end-end sourcing, category and partner management across multiple Services categories.

This role will serve as a strategic leader and thought partner that will report into the Category Strategy and Optimization Leader. The role will be responsible for identifying and working on key projects that address strategy, roadmaps, optimization opportunities. The role is also responsible for building and managing relationships with key suppliers and internal Intuit business owners. Responsibilities include developing global sourcing strategies, driving cost savings initiatives, negotiation, and contract management. Another key responsibility includes identifying and impacting process efficiencies and supporting growth strategies within the supported departments.

This role also requires the development and execution of sourcing strategies, with an equal emphasis placed on strategy and execution including the ability to identify, analyze, and quantify opportunities as well as the ability to manage RFI and RFPs and handle vendor negotiations. This role will be tasked with performing data analysis, insights gathering, and presenting insights to leadership on key strategic growth and optimization opportunities. The role is expected to lead with data and perform data analysis that lead to actionable insights and long term strategic plans.

What you'll bring

  • Relevant industry or category experience
  • Prior experience analyzing large data sets, spend cubes, workflow process cycle times and identifying bottlenecks
  • 5-10 years of strategic sourcing or consulting experience (e.g., developing category strategies, running RFI/RFQ/RFP, reverse auctions, interests-based direct negotiations)
  • Experience with ERP and Source-to-Pay tools
  • Experience in team environments and negotiating with internal and external stakeholders
  • Experience developing and/or presenting business cases, category strategy
  • Comfort with creating and presenting content for executives
  • Bachelor’s degree in Business or other quantitative discipline. MBA degree a plus.
  • Experience in contract development, administration, and/or management
  • Experience managing multiple simultaneous projects in a fast-paced environment
  • Experience in negotiating deals with global vendors
  • Experience managing global vendor relationships
  • Experience in managing transformational projects that require high-level of change management
  • Solid financial and/or quantitative modeling
  • Attention to detail and ability to analyze complex data
  • Availability to directly support and interact with multiple international business units

Desired Skills

  • A proven track record of cost reduction and productivity improvements; ability to influence and drive change while building solid relationships with your internal clients and external vendors
  • Understanding of contact center and sales categories
  • Strong analytical skills; MS Excel/Sheets proficient; financial modeling preferred
  • Strong content development skills including PowerPoint, Google Slides proficiency
  • Strong written and communication skills
  • Ability to work independently as well as lead and participate in cross functional teams
  • Ability to collaborate in a team environment
  • Awareness of best practices in vendor management (e.g., strategic alliances, supplier certification, etc.)
  • Excellent documentation and requirements analysis

How you will lead

Leadership

  • Take ownership for proactively leading and managing strategic sourcing initiatives
  • Direct, define, and implement sourcing strategies and initiatives to drive the delivery of growth strategy, and business transformation objectives for responsible categories
  • Drive key category strategy and optimization opportunities across all of Product, Marketing, and Services categories
  • Develop plans to achieve team’s strategic priorities, goals and objectives
  • Proactively identify levers, opportunities for optimization and develop and drive roadmaps and implementation plans
  • Proactively build relationships with and influences internal and external stakeholders
  • Partner with Global Souring team to implement global suppliers, category
  • Demonstrate and practice a high degree of professional integrity and ethical responsibility in all business activities
  • Perform market research, competitor analysis to stay informed on industry innovation and bring ideas that will help the company re-imagine and leap frog ahead resulting in advancements in technologies, process methodologies or establishing supplier alliances

Opportunity Assessment

  • Conduct opportunity assessment with the right balance of strategic insights (spend, supplier, category, contract) and current state illustration to drive senior stakeholder engagement
  • Evaluate and recommend strategic opportunities/initiatives to Strategic Sourcing leadership utilizing current and emerging business models, assessing short-term and long-term industry and strategic considerations
  • Develop key content and approach to present and obtain sponsorship from senior leadership
  • Conduct opportunity assessment with or without support of Strategic Sourcing Analyst
  • Develop insights and optimization opportunities on E2E operational setup of GBS 

Strategic Sourcing Process Execution and Project Management

  • Lead with data. Use data to understand, interpret requirements, capabilities, inefficiencies and develop strategic plans to address gaps
  • Provide category expertise and leverage understanding of supplier capabilities, product and services, and formulate category strategy and 1 & 3 year plans
  • Determine and execute appropriate sourcing process, bidding approach, negotiations, and governance mechanisms
  • Understand Sourcing E2E process workflow and determine right
  • Drive project activity across large cross-functional teams involving multiple stakeholders
  • Be comfortable dealing with Director and C-level executives
  • Define data needed to meet objectives and develop an effective plan for gathering it (including spend, contracts, supplier information, stakeholder insights, current state process & tools)
  • Utilize analysis to solve business problems. Draw insights that are not immediately obvious
  • Gather, analyze, and document requirements, leverage use cases to better understand business needs and select right-fit third party
  • Lead and Manage RFI/RFQ/RFPs from start to finish, which includes creation, issuance, and facilitation of the entire process, through vendor evaluations and vendor selection
  • Direct the negotiation of highly complex, enterprise-wide, strategic supplier partners
  • Manage issues & risks and communicate to management. Consult with senior management and project management experts as needed. Facilitate communication between project team and stakeholders
  • Drive consensus across critical business decisions that are complex and high impact to the organization
  • Create supporting documentation to applicable standards such that the value generated can be included in executive-level presentations
  • Lead projects that drive price reduction, optimized demand, vendor consolidation and process improvement
  • Knowledge and real-time experience with Coupa, Oracle or other Sourcing/Procurement tools a huge plus

Continuous Improvement and Supplier Management

  • Partner with stakeholders to review ongoing vendor segmentation and identify strategic vendors to be included in vendor management programs
  • Perform assigned vendor management activities (business reviews, scorecard reviews, discussions) in alignment with client teams
  • Manages supplier performance monitoring and measurement and work with vendor owners on key escalations or remediations
  • Identify improvement opportunities with key vendors and focus areas that drive continuous improvement across KPIs and pushes innovation
  • Evaluate vendors for preferred supplier programs by category and drive adoption with stakeholders
  • Maximize realized value from vendor partnerships by driving third parties to innovate and automate solutions
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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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