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Senior Staff Product Manager, QuickBooks AI-Powered Experts

Category Product Management Location Mountain View, California; San Francisco, California Job ID 16782
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, we are committed to powering prosperity around the globe with our innovative financial products, including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives.

We are seeking a highly skilled, innovative, and experienced Senior Staff Product Manager to lead key initiatives in QuickBooks Live to drive our vision of an AI-led “done-for-me world” for our customers. This is a unique opportunity to shape the future of human-assisted software and how it augments AI, Agentic AI and human experts and driving innovation and growth for our customers.

The ideal candidate has a proven track record of launching and scaling leading products that customers love. In this role, you will collaborate with cross-functional teams - product managers, designers, engineers, data scientists, service experts, and senior leadership - to design, launch, and optimize industry-leading AI-driven experiences and agent - expert collaboration. You will own the product vision, strategy, and execution, defining how customers and experts engage with Agentic AI and AI-powered

technology.

You will be part of a dynamic, world-class team shaping the future of AI and AI - Expert collaboration, a critical component of Intuit’s next phase of growth. If that sounds exciting, we'd love to connect!


Responsibilities

  • Product Vision and Strategy: Define and communicate a bold and compelling vision for your domain.
  • Customer Focus: Develop deep customer empathy through user research, customer interactions, and industry analysis. Engage with experts, accountants, and stakeholders to identify key needs, pain points and jobs-to-be-done.
  • Innovation and Roadmap Execution: Translate insights into an impact-driven roadmap of innovative AI solutions. Break down complex, ambiguous problems into clear, actionable solutions.
  • Cross-Functional Leadership: Build strong cross-functional partnerships and work closely with other product and capabilities teams, to align product strategies with broader business objectives.
  • Execution Excellence: Lead scoping, planning, and delivery of AI-powered product initiatives in collaboration with internal teams, implement agile methodologies to deliver timely, high-quality product releases, shipping features that delight customers and result in significant and measurable business impact.
  • Continuous Experimentation: Foster a culture of learning and iteration, leveraging data analytics, customer insights, and A/B testing to refine product offerings.
  • Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ensure success.
  • Thought Leadership: Stay ahead of trends in Agentic AI, AI/ML, and related technologies, sharing learnings with the team to continuously raise the bar.

Qualifications

  • Experience: 7+ years in product management with a strong track record of launching and scaling products.
  • Leadership: Proven ability to lead cross-functional teams and drive innovation.
  • Customer-Centric Mindset: Deep understanding of customer needs, and experience translating them into vision, strategy, and product requirements.
  • Strong Analytical & Problem-Solving Skills: Demonstrated ability to use structured, data-backed approach to prioritize and decision-making and build business models
  • Operational Excellence: Ability to implement scalable processes, navigate high levels of ambiguity and visibility, and drive efficiency.
  • Communication: Excellent verbal and written communication skills; ability to influence and inspire across all levels.
  • Preferably AI-experience: (e.g., building AI-powered tools, AI-integrations, AI-agents).
  • Very strong technical background: Strong understanding of technical concepts and platforms.
  • development, and working closely with engineering teams to deliver scalable solutions. Bonus points if you write code for fun, and enjoy playing with AI tools and models.
  • Bias for Action: High attention to detail and a results-driven mindset.
  • Education: Bachelor's degree required (Computer Science, Engineering, or STEM preferred); MBA, Master's, or PhD is a plus, equivalent experience will be considered.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 



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