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Job Details
2021-21166 -

Senior Strategy Manager - Workforce and Workplace Strategy

Location(s): Mountain View, California; San Diego, California
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Intuit is taking a thoughtful and measured approach to the future of work for our employees. We are currently building a new team to shape and lead our efforts in this domain. Our goal: to reimagine where, when, and how we work so that our nearly 12,000 employees can do the best work of their lives. Our mandate is to bring together the best of virtual work with in-person collaboration through a hybrid work model, to evolve our workplace to meet the changing needs of our workforce, and to accelerate the company’s presence in new, diverse talent markets.

The Workplace and Workforce strategy team are the change agents who understand distributed and virtual teams, who are keeping abreast of the evolving talent landscape, and who are influencing and driving decisions as the company navigates. In this work, we partner closely with a large cross-functional team, including HR, Communications, Technology, Workplace, Customer Success, Sales, Finance, and Product, among others. This is a high visibility effort within the company with sponsorship from C-level leaders in the company. The team is embracing a learning mindset, running experiments, and literally implementing meaningful change across Intuit’s global footprint.

The team is led by the Vice President of Workforce and Workplace Strategy, who reports to the Chief People and Places Officer. The Senior Manager role will report directly to this Vice President.

What you'll bring

  • 3+ years of work experience with a top-tier strategy consulting firm, or experience in a respected operating company’s strategy function
  • MBA preferred with 5+ years of total work experience
  • Proven quantitative analytical skills, creativity in problem solving, and deep customer (employee) empathy
  • Well-rounded interpersonal skill set with the capacity to build strong senior relationships
  • Strong communications (written/verbal), presentation and facilitation skills
  • Highly self-motivated and willing to proactively take on leadership roles within the team and the company at large
  • Constant strive for excellence and belief in the art of the possible
  • Prior experience in people and organization related projects

How you will lead

We are seeking an experienced Sr. Manager to join our team. This role will play a critical role working closely with stakeholders throughout the Workforce and Workplace of the Future team. Part thought-partner, part influencer, and part-doer – the role will blend the classic strategist capabilities with a practical, learning based approach focused on implementing change in the near term as we return to the workplace post-COVID and over the long run as we retool our sites, technologies, and ways of working to meet the needs of our hybrid workforce.

 

The team will be working to bring external and internal perspectives to life, structuring and instrumenting real-life experiments with teams piloting our new way of working, and driving the decision journey with our executive team as the program unfolds.

 

It is essential that the person in this role be able to establish rapport, credibility, trust, and respect with stakeholders across the company, and be able to work collaboratively with others in a results-oriented manner. As this team engages at senior levels of the company, the individual must have exceptional leadership skills, strong communication skills, and a hunger to learn and drive change.

 

The team is seeking humble team-players, who are ready and able to exercise a range of classical strategy disciplines: analytical thinking, external benchmarking, narrative creation, framing, influencing, change management, and competitive intelligence among others. Team members will be expected to quickly learn our context, culture, and approach and then work closely across several work streams to drive the program forward.

 

Your skill set as a strategist will be fully employed in service to the program’s objectives, while also providing the opportunity for hands-on experience driving and executing change at the company-wide level.

 

Specific responsibilities include:

  • Developing an understanding of and staying current with the competitive landscape for talent and developments around post-COVID workforce / workplace strategies by others in our industry and beyond
  • Gathering data through qualitative and/or quantitative research and interviews, in partnership with Intuit’s People Analytics and Research Team
  • Designing and conducting tests to shape our hypotheses on the workplace of the future, in collaboration with leaders from the core functional teams
  • Working closely with cross-functional teams across Intuit to pilot, test, learn, and ultimately implement recommendations company-wide
  • Performing quantitative and qualitative analysis on core issues and decisions; creating the fact base and data sets needed to support decision making
  • Authoring and delivering high-impact presentations, plans, and communications, grounded in data and insights
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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