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Job Details
2022-33382 -

Senior Technical Data Analyst

Location(s): Mountain View, California
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Monetization Services and Experiences (MSE) team is a horizontal capabilities team spanning across Small Business and Self-Employed group (SBSEG), Consumer Group (CG) & Commerce and owns many crucial systems within Intuit that support billing, subscription management, pricing and promotions and many more such capabilities that unlock the vision of our business partners.

Analytics team within MSE is looking for a hands-on Senior Data Analyst who is a creative problem solver and has the passion to build ‘Data as a product’ solutions by leveraging the rich data available within MSE as well as in broader Intuit in order to highlight opportunities for improving end customer experience and driving data-driven decisions. Your effort will maximize proficiency and productivity of MSE team with the help of our rich data and become the domain expert in multiple internal and external data sources.

You will work alongside Product Managers, Engineers, Architects, Program Managers and Data Engineers on initiatives spanning data infrastructure, data visualization and analysis. As a senior member of the analytics team, you will have an ownership mindset with a strong willingness to take on new challenges with enthusiasm.

Qualifications

  • 5+ years of experience in generating and sharing insights from in-product/CRM/billing-system data.
  • Strong SQL with ability to handle large volumes of data.
  • Experience with one or more scripting languages (Python preferred, R, Scala, etc. or shell scripting). 
  • Experience with one or more data visualization tools such as Tableau, Qliksense, Alteryx, etc.
  • Fluent with Google suite (spreadsheets, documents and slides).
  • Take responsibility and ownership like no other.
  • Entrepreneurial and curious spirit - passionate about business and data.
  • Able to work with technical and business stakeholders and comfortable working with a global cross-functional team.
  • Detail-oriented with superior project management and organizational skills. Able to navigate between multiple concurrent threads and meet deadlines.
  • Strong communication skills with the ability to interact with business leaders to make business recommendations.
  • Master’s degree in mathematics, statistics, engineering or related field (preferred). Will consider equivalent work experience.

Responsibilities

  • Build data/analytics solutions with ‘Data as a product’ mindset leveraging data across all business groups within Intuit.
  • Build deep subject matter expertise to be able to voice the nuances of how customer experience translates from our data.
  • Define key business indicators and success metrics/KPIs and develop ways to track them automatically across time.
  • Provide guidance to Business and Tech leaders and stakeholders on how best to harness available data, extract meaning, reconcile assumptions, and identify logical path for action.
  • Collaborate with business stakeholders as well as with product development and data engineering teams to ensure we capture the right data to drive insights.
  • Proactively uncover product data gaps that will impact customers as well as lead and manage in-product fixes across product development teams to resolve these.
  • Leverage knowledge of data analytics principles and communication skills to develop a data driven business case needed for proposal sign off from sponsors
  • Ability to dissect opportunity size and determine financial benefit as well as to map out effort/ROI for developing the solution
  • Uses considerable expertise and independent judgment in collaborating with peers, product managers, developers, and data engineers, in designing and implementing the research strategy needed to methodically and iteratively structure, extract, cleanse, sample, test, validate, and communicate data-driven insights from complex sources and significant volumes of data.
  • Be the point of contact for investigative analytics questions supporting our business stakeholders as well as MSE PMs
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

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