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Job Details

2020-14597 -

Solutions Architect, Information Security

Location(s): San Diego, California - Mountain View, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

We are looking for a Solutions Architect with experience in the Information security and data privacy domain to join Intuit’s fast-growing Trust and Safety team, which is responsible for protecting customer PII for all Intuit products and services.  This individual will help identify risks and propose cross functional solutions to effectively address the risks pertaining to customer data safety and protection. This individual will closely work with engineering teams to present requirements and drive solutions that align with Intuit Trust and Safety team’s mission. The primary focus for this individual will be in the following areas:

  • Access Governance (Access control, Account Structures, Identity Verification) 
  • Risk monitoring to detect fraud, anomalous behavior, and data exposure
  • Leveraging infrastructure (Endpoint/Network) security to drive data protection solutions 

What you'll bring

  • 5-7 years of experience in Information security and/or data privacy domain with focus on identity verification, access, infrastructure security, CRM and/or data loss prevention (DLP)
  • 5+ years of Product Management experience is preferred
  • 5-7 years of Information and/or Cybersecurity experience is a must-have
  • Proven expertise as a contributor to cross-functional teams that together launch on-time andon-budget product offerings. 
  • Ability to develop and execute a successful product roadmap.
  • Ability to influence without direct authority and develop credibility through subject matter expertise.
  • Ability to communicate effectively with technical and non-technical audiences.
  • ‘Can do' attitude with passion to unite people towards a common goal and comfort working in a fast paced, unstructured environment
  • Analytical mindset to leverage data driven decision making and deliver impactful business results.
  • Prior experience with Product Management tools such as Aha!, Jira, Google Sheets and Smartsheet
  • Education: Bachelor's degree required or equivalent experience. 
  • 25% travel may be required

How you will lead

  • Deeply understand the needs of our customers and care agents as you gather requirements for the TSP portfolio
  • Work with cross-functional teams (including engineering, program management, fraud, risk, CRM) to deliver cross functional solutions and experiences quickly while enabling security and seamless workforce productivity
  • Effectively manage dependencies, perform data driven prioritization and develop quarterly road map to get buy-in from cross functional teams to unite behind and deliver common goals
  • Demonstrate customer obsession by being the champion for the user experience and developing deep empathy for customer problems
  • Demonstrate technical depth in business process automation (CRM/ Salesforce) and help reduce administrative overhead in case management
  • Perform follow-me-home research, usability studies, testing and experimentation, and build close relationships with stakeholders
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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