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Staff Product Designer - 3P Experiences

Category Design & User Experience Location Mountain View, California; New York, New York Job ID 19303
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One of two fails in the first five years, two of three before they can turn ten. Intuit’s Small Business and Self-Employed Group (QuickBooks) is devoted to creating tools and services that dramatically improve the chances of success for small businesses around the world - from mileage tracking to invoicing, from payroll to accounting, from creating new ways to access capital to forging deep connections with experts. Our vision is to be the connected E2E platform that small and medium sized businesses rely on everyday to run and grow their business.

The Role

We are seeking a talented Staff Product Designer who is passionate about solving big problems and creating exceptional designs to help transform our 3P marketplace and E2E integrations experiences. On the Shared X team, you will deliver beautiful experiences that enable small to mid-sized businesses to get the most out of the QuickBooks ecosystem via Better Together and Done for you experiences—saving them time, increasing their profitability, ultimately inspiring confidence. You will design world-class experiences that enable seamless 3P discovery and integrations in QuickBooks; empowering customers to more efficiently run their business all in one place. You will work closely with a team of talented designers and diverse stakeholders; and have top notch systems-thinking, interaction, and visual chops, with expertise in data-driven design to help shape how we transform our 3P experiences and the surfaces they interplay with.



Responsibilities

Design Execution & Craft:

• Lead the design of multiple medium-to-large scale projects with high proficiency; raising the bar for design across the team and broader organization. 

• Create high-fidelity prototypes and design specifications that effectively communicate design intent and compelling vision.

• Participates in design planning and visioning. Speaks to the role that their craft plays in a design. Understands the relationship between visual presentation and comprehension. 

• Explore and implement innovative design solutions that leverage emerging patterns and AI.

• Models a platform mindset and looks at work in terms of an entire suite of products or experiences; thinks critically about ways to experiment, stretch, and meaningfully diverge from the system to learn and ultimately improve the system and its outcomes. 

• Leverages industry knowledge and strategic insights to guide and support work. Presents work with polish and confidence. Leads meetings effectively, and represents their craft in various situations. 

Storytelling and Communication:

• Ability to convey holistic ideas and concepts through storyboarding, wireframing, and prototyping.

• Articulate design concepts and rationale through compelling presentations and narratives.

• Influence and inspire cross-functional teams and leadership through effective storytelling.

• Facilitate design artifacts, shares, workshops and critiques to drive alignment across leadership as well as both design and product teams.

Mentorship and Influence:

• Mentors and up-levels the craft of others including senior and junior designers on the team.

• Coaches others on interpersonal and presentation skills. Implements and defines team processes such as critiques and offsites. 

• Establish yourself as a thought leader within the design community, both internally and externally.

• Proactively suggests and drives activities that bring the team together. Participates in hiring activities such as interviewing and sourcing.


Qualifications

• 8+ years of experience in product design, preferably in large-scale products.

• A dazzling online portfolio that demonstrates strong user-centered design principles and mastery of craft (Interaction, Visual, Motion).

• Proven track record of leading and delivering impactful design solutions across large and complex products and platforms.

• Demonstrated ability to craft a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use.

• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles.

• Demonstrated ability to work collaboratively with and influence other designers, product management, marketing, and engineering leaders to drive outcomes.

• Exceptional ability to analyze and synthesize qualitative and quantitative data to inform design decisions, identify opportunities, and measure outcomes.

• Strong cross-functional collaboration skills, with the ability to lead and inspire teams across functions.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

New York: $175,500- $237,500

Bay Area: $179,500 - $243,000


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