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Job Details
2022-36667 -

Strategic Partner Manager

Location(s): Remote
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers, and accounting professionals. You probably know us by our flagship products, QuickBooks, Credit Karma, TurboTax, and Mint, but that's just the start. We're taking on exciting challenges, and our strategy is to be an AI-driven expert platform to deliver personalized experiences to our customers to improve their financial lives. Over 50 million consumers and seven million small businesses depend on Intuit because we innovate at the crossroads of real customer problems and breakthrough technology.

Partner Manager

Intuit is looking for someone to be part of a team that is redefining partner management. Your responsibilities will include building strong relationships with our named strategic Financial Institution partners, Inuit data team, product engineering, security and risk teams and sales and finance teams ensuring holistic alignment of the Intuit wide strategy and vision for our key FI partners.

You should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. Your broad responsibilities will include executing Partner activities that accelerate Intuit Big Bets, establishing business and technical relationships, and managing the day-to-day interactions with these organizations to mitigate partner risk, build resiliency and scalability and drive partner fueled innovation and value opportunities. You will be expected to have a holistic view of the Partner ecosystem and a deep understanding of the partner portfolio, capabilities, and solutions.

Qualifications

Strategic Problem Solving

  • Problem solving ability and experience in aligning cross-functional teams toward common objectives to increase program ROI.
  • Comfortable with ambiguity, ability to quickly analyze and execute in a rapidly changing environment, take charge, and make things happen.

Operational Excellence

  • Has used an understanding of strategy, business, and operational performance to improve operations in a way that delivers program innovation and scalability.
  • Ability to generate innovative insights, ideas, and opportunities that help advance the business and the program.
  • Lead a diverse team of stakeholders while remaining organized and productive in a fast-paced environment.

Ownership and Influence

  • Highly independent and self-motivated with the ability to proactively seek out solutions and opportunities.
  • Strong ability to influence and collaborate, as success will be measured by ability to influence situations where no prior formal authority existed, balancing empathy for different voices and pushing teams beyond their comfort zone to drive step change in performance and execution rigor.
  • Track record of taking extreme ownership in driving to decisions and outcomes.

Change Leadership

  • Strong verbal and written communications skills, as well as experience working across internal and external organizations.
  • Exceptional analytical, organizational, project management, and communication skills, with ability to craft and deliver C-level presentations and captivate an audience.
  • Ability to lead across boundaries by defining shared outcomes, framing the work to be done and organizing the team to deliver, defining trade-off principles, and establishing operating mechanisms.
  • Experience with leading significant change at scale across a large organization.
  • Well-rounded interpersonal skill set with the capacity to build strong, trusted relationships across a team to achieve a shared goal.

Learning and Expertise

  • 5-7 years ty program management with experience in working with FinTech’s, FIs, technology partner sales or business development.
  • Experience working with partners through solution alignment, account management, product management, program management and business development engagements.
  • Ability to lead with data driven insights, analyzing existing tools, databases, market research and partner data and present in a way that will help develop strategy and accelerate outcomes.

Responsibilities

  • Ensure aligned Intuit-wide vision and strategy for key FI partnerships.
  • Responsible for standards and best practices across key FI partner contracts, performance, resiliency, and innovation.
  • Provide centralized visibility and tracking of product, feature, and opportunity requests from the business that pertain to FI partners.
  • Responsible for business and technical enablement of key FI partners, including understanding current technical capabilities of the partner product portfolio and developing strategies to align Intuit’s goals and priorities with partner needs.
  • Responsible for managing collaboration and centralized communication between Intuit teams and key FI partners.
  • Monitors partner health and tracks progress against strategy and priorities. This includes setting team direction and expectations, inspiring employees, and instilling accountability.
  • Managing and designing the reporting environment, including data sources and dashboarding.
  • In partnership with supporting teams, develop scalable, repeatable playbooks for managing FI contractual requirements like audit rights, security and risk assessments etc.
  • Orchestrate development of executive-level presentations and content.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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