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Job Details
2022-37360 -

Technology Manager - Total Rewards & HR Services

Location(s): Mountain View, California; San Diego, California
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, Technology (t4i) and Business (P&P) work together as One Team to deliver scalable and delightful technology solutions that deliver value, great customer experience and support the business growth. In this model, the Business defines What and Why, Technology determines the How. 

People & Places Technology Partner Manager plays a critical role in design & delivery of our global P&P systems. P&P Tech Partner Manager understands deeply the business of Total Rewards & HR Services, the pain points and business priorities. You work very closely with the business, COE teams and leadership to create a Vision and Strategy for technology and data enablement. To deliver on this vision, you will partner with t4i to translate this vision into a Technology Roadmap and ultimately ensure the successful delivery of working products that are scalable and sustainable long-term. 

This role requires both strategic thinking as well as the ability to galvanize the team for the shared outcome, align resources and skills and see the work through successful delivery. In this demanding and fast-paced role, you represent the COE and through deep understanding of the business needs prioritize the work that is needed to enable the P&P services. Portfolio of work includes large cross-functional initiatives as well as All Other Work - systems and process enhancements and business critical changes to P&P systems. 

Qualifications

  • Minimum of 6 years of progressive experience in Total Rewards & HR Services and/ or leading technology supporting these capability areas
  • Track record of driving vision and strategy for Total Rewards & HR Services, experience enabling tech platforms servicing their services, as well as deep understanding of interdependencies across disciplines within these domains & across adjacent domains
  • Proven leader with ability to engage and motivate direct and indirect reports, 2+ years of experience managing teams
  • Skilled in facilitating difficult prioritization discussions, with clear options and trade offs for the path forward
  • Ability to manage project timelines across multiple work streams, as well as  task assignments to ensure successful completion of the project within scope and on schedule. 
  • Experience with driving end-user experiences and needs, business process design and frameworks for business requirements & robust documentation
  • A passion for developing solutions that deliver outstanding experiences
  • Effective communicator - ability to simplify and communicate complex concepts and articulate clear messages to team members, stakeholders, and vendors
  • Skilled at managing various internal and external stakeholders during complex implementation initiatives.
  • Agile and able to work in ambiguous situations
  • Possess an orientation for results and excellence, demonstrating conceptual and analytical thinking, initiative and flexibility
  • Business Process Analysis, Design Thinking practices
  • Bachelor’s degree required; equivalent professional experience will be considered

Responsibilities

  • Deeply understand the Total Rewards & HR Services domains at Intuit and the short and long term priorities. Based on this understanding, define a technology vision through strong collaboration, relationship building, strategic partnerships, influence, and both internal/external best-practices.
  • Partner with Total Rewards & HR Services teams to build strong technology foundation and drive change across all levels of stakeholders 
  • Build a high performing team of highly talented and engaged professionals, lead, coach, and develop team to continue raise the bar on partnering with P&P and t4i and delivering value for Intuit
  • Build strong and trusting partnership with key partners in t4i organization, work to build One-Team culture.
  • Galvanize team and lead highly complex initiatives with accountability/ responsibility that transcends multiple teams and projects across HR and IT organizations
  • Define business processes and cross-functional connection points to ensure delivering the right outcomes for Intuit
  • Manage business stakeholder relationships and governance structure. 
  • Manage strategic partnerships with key partners and vendors, ensuring they understand project deliverables, meet timing and cost deadlines, and collaborate with internal project stakeholders while augmenting internal team resources
  • Ensure clear communication of project scopes, timing, and progress on an ongoing basis
  • Be bold about the customer problem to solve, driving deep empathy and data-driven decision, with continuous experimentation to deliver for the customer.
  • Ensure complete and full understanding and documentation of user stories and business requirements to enable technical solution designs, test cases, test evidence approval.
  • Own and drive strategy for User Acceptance Testing (UAT) which includes creating, maintaining, and executing UAT scripts including regression testing the new functionality before deployment.
  • Understand technology trends and practical application of existing, new and emerging technologies to enable evolving P&P business needs. Drive and implement best practices across all platforms, digital innovation, process automation.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

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