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Job Details

2020-15642 -

Business Operations Manager

Location(s): Paris, France
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Do you want to help us power prosperity across the world? At Intuit we work with millions of small businesses, self-employed and consumers to ensure they have the tools to succeed.

Originally founded in 1983, Intuit has established itself as an incredible technology company.  Over the past 35 years, Intuit has continually reinvented itself and leads the market with double digit annual growth and 2019 revenue of over $6B.

Headquartered in the heart of Silicon Valley, Intuit has three main product brands: QuickBooks (online accounting, payroll, payments), TurboTax (personal tax software), and Mint (personal finance planning), and is a massive name in the US (check out our recentSuper Bowl ads). Over the last 5-10 years Intuit has expanded globally to Australia, UK, Canada, India, and Brazil, and the next phase of growth for the company is going to come from markets like France.

Intuit prides itself on creating an amazing place to work; having been awarded 1st place by Great Place to Work France, and being on Fortune’s “Best Companies to Work for” every year for the past 18 years.  Intuit focuses on employees first - employees who have amazing experiences deliver awesome product Intuit embodies this principle by training every employee, regardless of their role, in 'design for delight' our internal methodology for building innovative, customer first features.

The Role

We’re looking for a driven self-starter who can help define what needs to be done and then execute it in an environment characterized by speed, collaboration, creativity and fun.   

As Business Operations Manager reporting to Country Manager (CM), you will partner with the CM & cross functional teams to drive strategic initiatives, go-to-market and commercialization, as well as support execution.

What you'll bring

  • Strategy and operations experience, including 5+ years leading strategic or business performance initiatives and/or organizational change initiatives.
  • Proven capability to lead organizations through growth stages within the business lifecycle.
  • Proven experience ensuring growth and revenue goals are achieved and able to balance both the short and long-term strategy.
  • Demonstrated ability to work in a matrix environment and ability to both influence and develop strong partnerships at all levels.
  • Experience in building strong working relationships with senior executives.
  • Strong communicator who knows how to translate analysis into business insights, and communicate objectives, plans, status and results clearly.
  • Solutions-oriented, with a track record of identifying and implementing creative solutions.
  • Excellent communication skills, including business writing and presentations.

How you will lead

  • Strategy & Special Projects: Alongside with CM, work on key strategic questions and critical business initiatives, and partner with leaders to drive adoption and utilization
  • Present insights and recommendations to leadership and drive the “follow through” of those recommendations to ensure smooth execution with a diverse array of cross-functional partners
  • Set and monitor performance KPIs to measure strategic initiatives performance (retention) and business performance.
  • Build operational rigor and operational processes in cross-functional teams to ensure sustainably results delivery over time.
  • Identify core and critical issues to business performance and opportunities to drive strong impact across the organization. Launch & lead x-functional initiatives with support from the CM
  • See opportunities, ensure alignment with objectives, find common ground, and promote understanding of alternative viewpoints before driving for closure and cooperation.
  • Lead coordinator of the International Marketing Network
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Liron at work
Liron Intuit employee
"At Intuit, I have everything I need to be a great data scientist, from rich datasets to inspiring colleagues."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Blaid at work
Blaid Intuit employee
"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

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