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Principal Product Manager, Intuit Foundational LLM
Location(s): Petah Tikva, IsraelCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Be part of the Intuit AI Product Managemeteam and help create an end to end GenAI vision that will create delightful generative AI experiences with helpful financial advice for our small businesses and consumers. At Intuit, our mission is to create an AI-driven expert platform that powers prosperity around the world. Building AI enabled financial advice, insights, predictions, forecasts, etc are core capabilities to drive our mission. With the rise of LLMs, solving them through conversations and generative AI is necessary to meet our customers’ expectations. At Intuit, we are now starting to build our own foundational large language model as the best of breed Financial LLM to help our customers with their day to financial needs.
We’re looking for a creative problem solver with deep technical knowledge of Data Science, LLM, GenAI, plus velocity and a passion for innovation and collaboration to join the Intuit AI team as a Product Manager. This product management team’s charter is to be the best of breed applied AI team to enable durable, reusable AI capabilities that will scale AI at Intuit. This key role will own the strategic direction, executable roadmap and measurable outcomes for building key components of the foundational large language model (we call it FILM) that will enable our cornerstone brands like Credit Karma, QuickBooks, Mailchimp, and TurboTax to deliver better AI driven products. Intuit AI product team plays a foundational role in setting the vision, strategy, AI capability to build an end to end solution that will make AI and GenAI accessible to everyone, to building smart financial applications that will delight our customers.
#LI-Hybrid
Qualifications
- 7-10 years of combined GenAI, LLM, Machine Learning, and Technical Product Management experience
- Experience researching AI/ML/GenAI industry trends and applying to product strategy & roadmap
- Proven ability to partner effectively across functions with the ability to gain shared vision on challenging decisions and priority trade-offs.
- A proven track record of successfully implementing and evaluating deep learning, GenAI, and machine learning models on real-world data sets
- Strong combination of theoretical knowledge and hands-on experience in data labeling, data mining, feature selection, dimensionality reduction, statistical techniques, regression analysis,machine learning / deep learning, and LLM techniques
- Solid fundamentals with knowledge of machine learning / deep learning algorithms, classification, clustering, regression, reinforcement learning, CNN, RNN, probability theory, and algorithm design
- Solid foundation of natural language processing, generative AI and LLM recent developments (LLaMa2, BERT, BLOOM, GPT4, etc)
- Familiarity with Big Data frameworks (e.g., Hadoop, Hive, Spark, etc.) and Domain Driven Design approaches to data as a product
- Desired: MS or PhD in Computer Science, Artificial Intelligence, Machine Learning, Generative AI, or related technical field.
Responsibilities
Responsibilities
- Own the key strategy and vision of our FILM portfolio, understanding the broad needs of the PD teams in the different BUs, envisioning and executing the creation of a useful, repeatable, high-quality LLM that can solve multiple problems in different business contexts.
- Create delightful product experience alongside our in-product teams, such as Credit Karma, QuickBooks, Mailchimp, TurboTax, by building and evolving how to create delightful conversations within the product using FILM to provide advice, insights and recommendations that our customers have not seen before.
- Through the understanding of GenAI capabilities and understanding user needs, create AI enabled product experiences that will empower our business to display the smartness of AI powered decisions and predictions through their AI implementations.
- Establish and manage the roadmap for FILM for all Intuit wide smart product experiences, leading trade-offs among priorities, strategic bets, and other considerations
- Establishing strong partnerships with key partners across Intuit to enable FILM to be the single most important financial LLM that powers all of our customer experiences in conversational style.
- Clearly articulate Intuit AI vision, strategies, priorities, and desired outcomes with key partners across Intuit
- Leverage usability studies, business and product usage data, external industry trends, and metrics to create AI enabled experiences that business cannot live without.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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