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Job Details
2021-25011 -

Commercial Underwriter – Capital UW, Initial/ CUW

Location(s): Plano, Texas; San Francisco, California; Los Angeles, California; Reno, Nevada
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Come join Intuit as a Risk Management Representative 2 – Capital UW, Initial/ CUW.

What you'll bring

  • 1+ years of experience in small business lending, payment processing or credit loan analysis/processing. 
  • Empathy and understanding of the small business owner and their finances.
  • Knowledge of financial statement components and solid understanding of key risk drivers.
  • Ability to work in a fast paced and quickly changing environment.
  • Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision.  
  • Ability to discuss financial matters with customers through strong communication skills both verbal and written. 
  • Strong analytical skills with real credit awareness and a practical approach to implement operational changes in order to improve efficiency and limit risk throughout the underwriting process. Ability to research and investigative skills. 
  • Positive attitude & team player who demonstrates Intuit Values
  • Working knowledge of Microsoft Office suites (Word, Excel, PowerPoint) & Google suite

 

Education/Knowledge Needed:

  • College degree, ideally in a business discipline, economics or risk management.
  • CFE certification is a plus!
  • Prior experience in risk mitigation preferable within the capital, payments and payroll industry (5+ years preferred)
  • Soft phone skills
  • High school diploma or GED is required

How you will lead

  • Conducts holistic risk assessments of new and tenured QuickBooks customer accounts (including but no limited to Payments, Payroll, Capital)    
  • Proficient in consistent decisioning an above average amount of cases/ loans across all difficulty levels.
  • Uses judgment and experience to escalate only the most difficult or complex situations
  • Manages lower level escalations (internal as well as external)
  • Process subject matter expert in two or more areas of risk analysis
  • Foundational knowledge in one or more areas (capital, payroll, payments underwriting)
  • Ability to review and make solid decisions on financial standings/ stability of our customers. 
  • Expert in reading financial documents and detecting fraudulent documentation/ artifacts.
  • Deep analytic skills using known data, but also evaluating additional data/ information in order to make solid business decisions on previously unknown manifestations of risk.
  • Excellent writing & communication skills.
  • Excellent research skills using sources such as internal proprietary tools, internet search engines, partner tools/ systems.
  • Reviews and interprets financial statements, including profit and loss, balance sheet, statement of cash flow, and bank statements to determine appropriate risk controls for customers
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

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Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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