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Director Data and Analytics
Location(s): Plano, TexasCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit’s Pro Connect Tax Group (PTG) develops and brings to market the products that Accountants use to deliver value to tax clients and small businesses. This role will drive critical cross functional strategies and will partner closely with SLT and key business managers in Go-To-Market. The insights and strategies generated by this team will be instrumental in boosting customer retention, optimizing cost, increasing customer life time value. We are using data in groundbreaking ways to uncover customer insights, personalized experiences, and to optimize business strategy. Come join us.
Qualifications
What you’ll bring to the role
- 15+ years of quantitative analysis experience, 5+ years of people management & 2+ years of project management experience
- Technical knowledge of SQL, Python, experimentation and Tableau...
- Extensive experience with A/B test design, implementation and analysis
- Strong technical acumen to guide the team in development of predictive models and work with cross functional central teams to further enhance them.
- Strong business judgment and ability to foster innovation: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business and can role model ‘win together’ value.
- Can partner with business team in sales and marketing to jointly own execution of segmentation, targeting, and personalization strategies
- Prior Pricing, Sales and/or marketing experience is highly preferred.
- Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Responsibilities
How you will lead
You will be driving data driven growth strategies, optimizing key business outcomes and developing our core analytics capabilities as a team. You will be responsible to coach a high performing team of analysts with a clear mandate to drive growth through data.
Strategic leadership:
- Develop business strategies that will drive growth, profitability, and competitive success for PTG in the face of shifting customer and competitive landscape
- Strong project leader who can juggle multiple projects. Display an intense focus on achieving both short and long-term goals. Be able to drive and execute an agenda in an uncertain and fluid environment
- You are flexible and agile. You welcome ambiguity as an opportunity to give shape and scope to problems.
- You can quickly identify the problem to solve, create a framework around it and then set it in motion. You have enough product depth to understand our customer journeys, and are “courageous” enough to challenge status quo
- You influence senior collaborators and the business strategy by providing key insights. Drive alignment across leadership. Proactively identify, track and share business insights to inform the business direction by using both data analysis and business judgment.
Business ownership:
- Ownership mindset with a strong willingness to take new challenges with enthusiasm. Strong ability to ‘see around the corners’ and ‘connect the dots’ with a desire to proactively drive the business and not just respond to it.
- You don’t stop at framing up the problem and the data. You know that ideas are worth nothing without execution, so you create aggressive, yet realistic plans. You collaborate with key partners to ensure we are considering all the right inputs.
- Lead design of new business performance leading indicators and identify relationships between business drivers. Evangelize a data-driven approach to decision making or finding innovative opportunities.
Team Leadership:
- Lead a high performing team of 20+ data analysts, data scientists and data engineers and grow their skill and careers
- Be able to build data products to transform customer experiences: personalized features, data predictions, propensity modeling, and etc. to make customer experiences more intelligent with data.
- Drive step-change improvements in analytical thinking of the team and use of analytical tools (core data analysis and reporting, statistical modeling, multivariate linear and logistic regression and experimental design) for business process improvement.
- Build targeted insights and new pricing strategies to inform and design new go to market strategies.
- Contribute to full cycle of data, including hypothesis formulation, algorithm development, data cleansing, new table creation, insight generation/visualization, and action planning.
- You are not afraid to dive into a data set and can tease apart MAUs, funnel metrics or churn rates equally. You can easily take strategy and insights and craft a narrative around it that brings others along for the ride.
- Continue our evolution of best-in-class data and analytics department by connecting the team across the ecosystem of data, people and technology.

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

"It’s important to always strive for improvement, even if you’re already in a good place."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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