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Manager, Mid-Market Account Management
Location(s): Plano, TexasCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in thegrowth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers,and consultative experts who use the latest tools and technology to solve our customers’ most importantproblems. The solutions we present to each client are backed by collaborative cross-functional teams. Weserve customers by finding more ways to put more money in their pockets, eliminating work and drudgeryso they can focus on their lives and what matters to them, and ensuring that every financial decision thatthey make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, growyour careers, and unlock your potential. Our Account Management Team is dedicated to the success ofIntuit’s Big Bet #5, Disrupt the Small Business Mid-Market. The Mid-Market Account Manager Sales Teamconsists of highly capable and passionate sales consultants focused on defending and growing theMid-Market Segment of the QuickBooks Digital Ecosystem.
This person will be responsible for a team of Mid-Market Account Managers focused on growing anddefending this critical segment of Mid-Market customers. The primary responsibilities are ecosystemadoption and net revenue growth through Relationship Management and Consultative Selling techniques.We are building a team of Account Managers across the US and are looking for capable sales leaders tolead these teams. These positions will be leadership roles based out of a specific location or site. Hybridleadership roles will lead a team geographically located out of one location and will be in office for 2-3days per week. Account territories can and will include areas across the US, but will be supportedvirtually.
Qualifications
● 5+ years of quota carrying technology / solution sales for business with a minimum of 2-3 years in outside sales leadership / manager roles● Track record of developing breakthrough strategies and inspiring excellent execution through teams
● History working in unity with marketing and partner channels to accelerate customer acquisition, retention, and expansion● Ability to streamline processes and ensure speed to benefit for customers and employees● Ability to identify opportunities for operational improvements● Strong sales acumen, leadership, practice management to drive upsell and cross sell per customer● Hypothesis and data driven thinking – experience successfully leveraging data to drive decision making● Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals● Track record of boundaryless leadership in B2B software growth businesses● Bachelor’s degree or MBA preferred
Responsibilities
● Revenue growth through defending a defined set of Mid-Market Customer through improved relationships, retaining more customers and driving growth through our ecosystem of solutions● Deliver on commitments: achieve assigned targets and stretch goals as well as key KPIs● Contribute to and execute strategic and tactical plans to be delivered through your assigned sales team● Drive higher revenue, productivity, margin performance in line with corporate objectives and Inuit’s growth plans● Leader, teacher across your team, based on deep expertise in channel and business acumen● Consistently look for new and innovative ways to drive faster revenue growth in more efficient ways● Provide people leadership to attract and retain the best talent through structured development● Emulate the Intuit culture and shape the team environment as you build our capabilities and sales excellence● Operationalize company strategy, culture, organization and talent within your team and territory● Communicate all aspects of your business to stakeholders including performance, progress, challenges, needs● Responsible for a team of ~10 Account Managers● Focus on managed account direct sales pipeline growth and partner co-sell sales motions where Systems Integration or Third-Party Apps are needed● Deep knowledge on digital selling and ecomm ensuring tight execution and alignment between the Sales and Marketing function● Execute on go to market and business development initiatives tied to the marketing, demand generation, and partner business lead generation● Develop winning strategies to drive Intuit technology, service offerings, commercial packaging, and platform strategies to close● Demonstrate excellent E2E thinking with multi-disciplinary experience and assignments● Attract, develop and retain top talent● Effectively balance domain expertise and leadership skills to drive impact and results
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $93,000 - $126,000, Colorado $93,000 - $126,000, Washington $98,000 - $132,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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