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Job Details
2023-39325 -

Business Operations Senior Manager

Location(s): San Diego, California; Mountain View, California
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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

About Intuit:

Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers and accounting professionals. You probably know us by our flagship products, QuickBooks, TurboTax and Mint, but that's just the start. We're taking on exciting challenges, such as SaaS and mobile apps. Over 50 million consumers and seven million small businesses depend on Intuit because we innovate at the crossroads of real customer problems and breakthrough technology. 

Come join us as part of the Intuit Business Operations Team. We are looking for creative problem solvers with a passion for innovating and for revolutionizing the way Intuit does business. 

About the Intuit Business Operations Team:

We are a small, focused team with a learning and experimentation mindset working to make Intuit the best-run platform company in the world. The improvements we drive as a team touch every aspect of Intuit’s structure, processes and business model and will fuel investment in Intuit’s growth priorities.

Our team’s mandate has expanded to help Finance run as a world-class function. This includes building world-class platform capabilities within Finance and directly supporting the change agenda of Intuit’s CFO.

Qualifications

We are looking for an individual who can establish rapport, credibility, trust, and respect throughout Finance and Intuit more broadly and is viewed as a team player. Intuit Business Operations acts as a source of future leaders within the company and we expect exceptional leadership skills and potential.

 

To be successful in this role, the candidate must have the following:

 

  • Strong academic record required, or equivalent work experience. MBA or equivalent from a nationally recognized institution preferred.
  • 2-6 years of work experience in roles that were delivering impact across an organization. Examples include experience in a top tier consulting firm focused on strategy and implementation, being part of a strategy or business operations team in a technology company, helping improve efficiency or effectiveness in a business function of a technology company.
  • Skilled at building relationships (senior leaders across Finance and a broader organization) to drive organizational priorities.
  • Demonstrated ability to understand end-to-end processes and come up to speed quickly on new business domains.
  • Highly self-motivated and willing to proactively take on issues within teams and the company at large.
  • Passion for excellence and the desire to have a significant impact on the business.
  • Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense.
  • Strong communications (written/verbal), presentation and facilitation skills.
  • Strong process and project management skills.
  • Finance domain expertise preferred.

Responsibilities

As a Finance Business Operations Senior Manager, you will drive outcomes with speed, empower us to drive change with excellence, and enhance our ability to scale Finance’s impact across Intuit.

 

In this role you will have the opportunity to:

 

  • Partner with Finance Senior Leaders to drive priorities that will transform Finance into a world-class platform team.
  • Learn from internal and external best practices, and work with business leaders to implement and scale them across the company.
  • Forge relationships with senior leaders from within and beyond Finance.

 

The role is the perfect platform to learn about many aspects of Intuit’s businesses and a great accelerator for a high-impact career.

 

Specific responsibilities include:

 

  • Drive and manage major Finance priorities and programs at scale by using a structured approach to simplify complex problems, establishing accountability, developing creative and innovative data-backed solutions, and removing roadblocks.
  • Develop and execute thoughtful change management and communications plans to drive adoption of transformational changes to achieve key Finance priorities.
  • Manage the Finance Dashboard to measure and monitor organizational health and progress towards achieving the Finance vision.
  • Manage and improve the Finance company-level goal process and thought partner across the organization to define high-quality goals and ensure regular updates
  • Own key Finance Operating mechanisms to effectively manage the organization, provide visibility and drive engagement.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is CA $129,500 - $193,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

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Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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