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Job Details
2021-22908 -

Director Product Management - Turbo Tax Live Innovation Role

Location(s): San Diego, California
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Come join the Consumer Group (CG), with market leading products in TurboTax, TurboTax Live, Mint and Credit Karma, as Director of Product Management leading the TurboTax Live product organization. We are looking for creative problem solvers with a passion for customers and innovation to join our team to build product that transforms the $20B assisted tax preparation industry.

Every year, the Consumer Group at Intuit helps over 50M Americans with their taxes or finances. While we are the market leader in do-it-yourself taxes, we have a broader aspiration to help people be more prosperous and financially free. Our primary ambition is to offer a superior alternative to legacy assisted tax preparation.  84M taxpayers utilize inconvenient and costly assisted methods to prepare their taxes, TurboTax Live offers a superior alternative.

Come lead the next revolution at Intuit, the makers of QuickBooks, TurboTax, Mint and Credit Karma. You will be joining the Consumer Group, the leading provider of personal financial management solutions to millions of consumers. While the pace of change and innovation has been accelerating across all lines of our business, one of the biggest opportunities we have is to transform the assisted tax preparation industry with TurboTax Live!

What you'll bring

The Goods

What we want…

  • Leadership DNA and subject matter expertise in Product Management; you have spent 10-15+ years building world-class SaaS-based products
  • Previous experience building human-enabled digital products for premium brands
  • Experience in leveraging AI to enable personalized experiences which are contextually relevant
  • Deep understanding of data capabilities, including how to use data to dramatically improve a customer experience
  • A seasoned people leader who can effectively recruit, develop and retain top product talent
  • An executive who can develop organizations that systematically and consistently drive smart strategy and incredible execution of awesome product experiences

 

The Mojo

You...

  • Have exceptional drive - Applying the nuances of influencing based on the situation, knowing when to push and when to ease, driving through designs, ideas, and roadmaps.
  • Have a learning mindset, curious, bold, self-aware and humble
  • Have a 'can do' attitude with an entrepreneurial mindset and are comfortable working in a fast paced, unstructured environment
  • Have a passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important problems for consumers trying to improve their financial lives
  • Develop and defend strong points of view with data and prototyping tools to bring stories to life; and not afraid to be wrong - but adjusts rapidly to new data
  • Connect and collaborate with product, UX, marketing, engineering teams, and strategic partners to drive decision making and execution
  • Understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners
  • Distill complex capabilities into easy to understand teachable moments
  • Take end-to-end responsibility for the users' success

 

How you will lead

As a Director of Product in our Consumer Group you will be responsible for:

  • Managing a team of highly motivated product managers working together to drive innovation to build the next generation of TurboTax Live across mobile, web and syndicated 3rd party experiences
  • Becoming an internal and external champion, evangelist and expert for Intuit Live services
  • Drive a culture of innovation and experimentation across all cross-functional teams
  • Overseeing customer research and product design as we accelerate our growth and continue to deliver innovative and beautifully designed solutions for TurboTax Live customers
  • Managing timely deliverables with strong communication and cross-functional partnering skills with the ability to gain shared vision on challenging decisions and priority trade-offs
  • Engaging with development, design, marketing, business development and support teams to execute strategy and deliver results
  • Actively analyze the product’s business performance and use metrics to make informed decisions
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Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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