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Job Details

2020-16912 -

Incident Response Senior Manager

Location(s): San Diego, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

The Incident Response (IR) Senior Manager provides consulting and technical services as assigned by the Director, Security Operations (SecOps). The IR Senior Manager will focus on cyber incident response. The team coordinates with IT, Legal, Human Resources, and other appropriate business units to gather incident details, assess impact, and organize response to security events. This role requires experience in all phases of Incident Response including preparation, notification, response, recovery, analysis, and post-mortem. The candidate must be familiar with incident communication technologies and protocols and have the ability to integrate cyber security incident response with technology incident management, crisis management and corporate security processes and frameworks.

What you'll bring

Required Qualifications:

 

  • Bachelor’s degree in Computer Science or technology-related field (or equivalent work experience).
  • 9+ years in Information Security or other Information Technology Fields
  • Strong understanding of incident response processes, controls, and frameworks
  • Experience working in a highly regulated environment
  • Well-developed analytic, qualitative, and quantitative reasoning skills
  • Demonstrated creative problem-solving abilities
  • Ability to work effectively with geographically distributed work groups comprised of disparate skills
  • Understanding of how to pivot across multiple datasets to correlate artifacts for a single security event
  • Strong time management skills to balance multiple activities and lead junior analysts as needed

 

 Preferred Qualifications:

 

  • CISSP, GSEC, and/or GCIH certifications
  • 5 years of information security / information technology management experience (with previous IR management experience strongly preferred)
  • Experience responding to cyber events in public cloud environments such as AWS, Azure, Google Cloud, etc.
  • Experience operating within a Financial services and/or software development environment.
  • Knowledge of models/frameworks such as MITRE ATT&CK

How you will lead

The candidate that fulfills this role will be expected to have process documentation experience and excellent intra-business relationship experience in addition to technical expertise. This role interacts with all levels of the organization and is viewed as a subject matter expert for security events. Specifically, the position is responsible for:

 

  • Developing and enhancing cyber incident response processes and procedures leveraging relationships with front line operations teams and available tools and systems.
  • Coordinating and driving efforts among multiple business units during response activities and post-mortem.
  • Producing and communicating executive and detailed level reports of work efforts.
  • Identifying and understanding problems or issues through analysis of multiple data sources to draw effective conclusions and choose the most effective course of action considering the broad business impacts.
  • Building scripts, tools, or methodologies to enhance incident investigation processes. •
  • Mentoring, training, and providing feedback to other analysts to advance their skills and enable new ways of monitoring and detecting threats.
  • Identifying Indicators of Compromise (IOCs) and recommending use cases into sensors and/or SIEMs.
  • Working with our adversary management team to leverage actionable threat information.
  • Assisting in the identification of security gaps based on incident analysis.
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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