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Job Details
2021-26845 -

Principal Technical Program Manager, Global Business Services

Location(s): San Diego, California
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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

The Intuit Business Services CI PMO Team is a small, focused team who is continuously driving improvements by embracing a learning and experimentation mindset, working to make Global Business Services processes and tools world-class and admired by others. We are leading transformation across the Source-to-Report processes and technology to create a seamless digital procurement experience for our employees, enhance performance and manage risk across our suppliers and strategic partners, and drive scale and impact for One Intuit.

What you'll bring

We are looking for an individual who can quickly establish rapport, credibility, trust, and respect throughout Finance and Intuit more broadly and is viewed as a team player. GBS CI PMO acts as a model of leadership and we expect exceptional leadership skills and business decorum. To be successful in this role, the candidate must have the following:

  • BA/BS degree in Business, Computer Science, Information Systems. MBA or Master’s degree desirable or equivalent experience.
  • Project Management Professional (PMP) certification.
  • Ten+ years of Technical and Functional Program Management experience, including 8 or more years leading complex SaaS programs and M&A integrations.
  • Deep demonstrable Functional end-to-end expertise within Source to Report, Contracts, Procure to Pay, 3rd Party Risk Management, Compliance & Controls.
  • Skilled at building relationships (senior leaders across Finance and a broader organization) to drive organizational priorities.
  • Excellent leadership skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
  • Conflict management expertise. Able to effectively resolve conflicts between individual needs and requirements of the organization and across multiple teams with differing business requirements.
  • Outstanding communication skills (written/verbal), presentation and facilitation skills.
  • Experienced in managing or coaching Senior and Staff Program Managers.

How you will lead

As a Principal Technical Program Manager, you will be responsible for leading teams in multiple projects that span across the GBS organization and other Intuit teams. Driving outcomes with speed, change management with excellence, and enhancing our ability to scale GBS’s impact across Intuit.

 

Specific responsibilities include:

  • Drives and manages the execution and delivery of complex multi-year programs that support GBS and the broader Finance priorities; from initiation through delivery, by using a structured approach and establishing accountability; directing and providing functional or technical expertise to the project team, to achieve optimal results.
  • In collaboration with the GBS change management and Training team, develop and execute thoughtful change management and communications plans to drive adoption of the transformational changes we are driving, to achieve GBS priorities.
  • Execute and manage all GBS planning and execution of Merger & Acquisition activities as part of GBS and a broader cross functional M&A team. Continuously refine and improve the existing GBS playbook to enable speed to execution, while delivering the best experience for the target company and Intuit.
    • Lead and drive GBS systems integration when required, by partnering with other Finance and Technology teams.
    • Lead and drive process standardization by partnering with other GBS leaders across their respective verticals.
  • Build and manage the GBS multi-year project roadmap, creating key performance indicators (KPI’s) to measure, monitor and report out on project health, progress and progress towards achieving GBS priorities.
  • Own key GBS CI PMO Operating mechanisms to effectively manage our projects, provide visibility to leadership and drive team engagement.
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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Conrad De Peuter

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