Finance & Operations

Job Overview

The Senior Manager of Strategic Sourcing, Services will be responsible for driving global sourcing activities and initiatives across a group of categories $200M+ including Professional Services, Temporary Labor, Management Consulting, BPO and HR Services requiring experience of sourcing medium to highly complex categories.

This role will serve as a strategic leader and contact point responsible for building and managing relationships with key suppliers and Intuit business owners and will be required to identify global strategic sourcing initiatives, drive cost savings, identify and impact efficiencies and support growth strategies within the respective departments supported.

This role also requires the development and execution of sourcing strategies, with an equal emphasis placed on the ability to identify, analyze, and quantify opportunities as well as the ability to manage RFI and RFPs and handle vendor negotiations.

Qualifications

Basic Qualifications

• Relevant industry experience
• 5-10 years of strategic sourcing or consulting experience (e.g., RFI/RFQ/RFP, reverse auctions, interests-based direct negotiations)
• Experience with ERP and Source-to-Pay tools
• Experience leading a team
• Experience developing and/or presenting business cases
• Comfort with written and verbal communication of quantitative and qualitative information with executives
• Bachelor’s degree in Business or other quantitative discipline, or equivalent experience
• Experience in contract development, administration, and/or management
• Experience managing multiple simultaneous projects in a fast-paced environment with several stakeholders
• Experience in negotiating deals with global vendors
• Experience in managing global vendor relationships
• Experience in managing transformational projects that require high-level of change management
• Solid financial and/or quantitative modeling
• Attention to detail and ability to analyze complex data
• Ability to travel up to 30% of the time
• Availability to directly support and interact with multiple international business units

Desired Skills

• A proven track record of cost reduction and productivity improvements; ability to influence and drive change while building solid relationships with your internal clients and external vendors
• Internal or external business consulting experience highly desired
• Knowledge and interest in key sourcing areas such as:
  • Professional Services
  • Financial Services
  • Facility Services, Construction & Maintenance
  • Customer Success and Care
• Knowledge of global supply base
• Strong analytical skills; MS Excel proficient; financial modeling preferred
• Strong written and communication skills; MS PowerPoint, MS Word proficient
• Ability to work independently as well as lead and participate in cross functional teams
• Ability to collaborate in a team environment
• Awareness of best practices regarding vendor management (e.g., strategic alliances, supplier certification, etc.)
• Excellent documentation and requirements analysis

Eligibility Requirements

• Interested candidates must submit a resume/CV online to be considered
• Must be willing to submit to a background investigation

Responsibilities

Responsibilities to include, but not limited to:

Leadership

• Take ownership and responsibility for proactively leading and managing strategic sourcing initiatives
• Direct, define, and implement sourcing strategies and initiatives to drive the delivery of corporate earnings, growth strategy, and business transformation objectives for responsible categories
• Contribute suggestions to assist management in the development of tower strategy and operational roadmap
• Provide leadership, mentorship to non-direct reports
• Develop plans to achieve team’s strategic priorities, goals and objectives planning projects accordingly
• Proactively build relationships with and influence stakeholders
• Collaborate with digital procurement team where applicable to ensure sourced supplier is setup for ongoing procurement
• Partner with International team with to implement global suppliers, category strategies to ensure local support
• Demonstrate and practice a high degree of professional integrity and ethical responsibility in all business activities
• Keep abreast of industry innovation and bring ideas that will help the company re-imagine and leap frog ahead resulting in advancements in technologies, process methodologies or establishing supplier alliances

Opportunity Assessment

• Conduct opportunity assessment with the right balance of strategic insights (spend, supplier, category, contract) and current state illustration to drive senior stakeholder engagement
• Evaluate and recommend strategic opportunities/initiatives to Strategic Sourcing leadership utilizing current and emerging business models, assessing short-term and long-term industry and strategic considerations
• Develop an effective approach to present and obtain sponsorship from senior leadership on opportunities
• Conduct opportunity assessment with or without support of Strategic Sourcing Analyst

Strategic Sourcing Process Execution and Project Management

• Provide category expertise and leverage that understanding to determine potential sources of supply, determine capabilities of suppliers’ product and service offerings, and relate offerings to stakeholder needs
• Determine the right sourcing process considering bidding approach, formal and informal negotiations, and structure process to resolve conflicts and build consensus
• Drive project activity across large cross-functional team through communication of expectations, decisions, changes, enforcement of deadlines, and creation and evaluation of deliverables
• Define data needed to meet objectives and develop an effective plan for gathering it (including spend, contracts, supplier information, stakeholder insights, current state process & tools)
• Utilize analysis to solve business problems. Draw conclusions and insights that are not immediately obvious
• Gather, analyze, and document requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis
• Lead and Manage RFI/RFQ/RFPs from start to finish, which includes creation, issuance, and facilitation of the entire process, through vendor evaluations (using scorecards) and vendor selection
• Direct the negotiation of highly complex, enterprise-wide, strategic supplier partners
• Manage issues & risks and communicate to management. Consult with senior management and project management experts as needed. Facilitate communication between project team and stakeholders
• Drive consensus across critical business decisions that are complex and high impact to the organization
• Create supporting documentation to applicable standards such that the value generated can be included in executive-level presentations
• Lead projects that drive price reduction, optimized demand, vendor consolidation and process improvement

Continuous Improvement and Supplier Management

• Partner with stakeholders and VMO to review ongoing vendor segmentation and identify vendors to be included in the VMO program
• Perform assigned vendor management activities (business reviews, scorecard reviews, discussions) in alignment with the VMO approach, framework, SRM team roles and responsibilities for each vendor
• Manage supplier performance monitoring and measurement and works with the vendor owners on any key escalations or remediation
• Identify SRM opportunities with key vendors and focus areas that drive continuous improvement across KPIs and pushes innovation

People Management

• No direct reports

Award-winning culture, best-in-class benefits