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Job Details

2020-17421 -

Staff Technical Program Manager, Planning & Operations Team

Location(s): San Diego, California
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Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Intuit’s Consumer Group Program Office is seeking an agile, and creative Staff Technical Program Manager to join our Planning and Operations team.The role is responsible for stewarding critical strategic initiatives, and driving transformational change by providing leadership, and portfolio planning direction to enterprise teams.The right candidate will have a proven record of leading comprehensive but lean portfolio planning (Quarterly, Annual), and managing business operations in emerging discipline environments that are highly cross-functional, and require end-to-end coordination across business and functional teams.

What you'll bring

  • Bachelor's degree in Management Information Systems, related fields or equivalent practical experience
  • 8+ years Technical Program Management leading planning and operations across business and technical teams, across internal and external organizations in multiple locations
  • Experience developing and implementing program management office, portfolio planning, and operations frameworks
  • Ability to demonstrate agility and innovation under new and/or changing conditions and lead through ambiguity through strong data, analytical, critical thinking, problem-solving and decision-making skills
  • Excellent communication and presentation skills with the ability to distill complex ideas and make them simple and easy to understand and adopt
  • Ability to build consensus across disparate teams and levels of leadership to achieve outcomes through collaboration and influence

 

Preferred Qualifications

 

  • Consumer software product delivery experience
  • PMP, Agile certifications or equivalent demonstrated practical technical program management experience
  • Strategic planning and operations analysis experience with an ability to recognize trends, risks, and opportunities and determine whether the organization is performing optimally against its strategic vision and core operations
  • Ability to identify potential areas of planning and operations improvement and determine whether new strategies or shifts are necessary or appropriate

How you will lead

·       Helps shape strategic planning approach across all levels of the planning lifecycle, and ensures strategy and execution alignment in the planning, commitment and delivery of work based on business roadmaps

·       Brings strong core operations background and experience discipline to the team; understanding what is core to an operational ecosystem and leveraging data, analysis, reporting and insights to aid in communications and managing business operations

·       Brings experience with industry best practices in the Planning & Operations space to better analyze issues, understand root cause and drive teams to scalable, durable solutions

·       Provides steady leadership in the face of uncertainty, change, and aggressive deadlines common to an evolving business, planning and operations model

·       Influences and promotes strong collaboration and coordination across a broad set of stakeholders with different needs, and understands that bringing everyone along the journey is a critical element to success

·       Leads teams through quarterly and annual planning activities acting as a trusted advisor, and bridge between different cross-functional and dependent teams

·       Works at an ecosystem level to identify and drive continuous improvement activities in collaboration with cross-functional teams

·       Establishes transformational program office structure and operating rhythms; leads cross-functional meetings and fosters teamwork; drives escalation and resolution of issues and risks and helps manage program dependencies

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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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